Kawasan Bandara Soekarno-Hatta, Jl. Prof. Dr.Ir. Sedyatmo KM 02, Pajang, Benda, 19110 Tangerang, Indonesia
#2 of 80 hotels in Tangerang
Guests' ChoiceBased on 385 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.6
Value for money
8.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 21, 2025
Listina
United KingdomThe shuttle.
We stayed there for only 1 stop over.We loved the room, was excellent, the food was so delicious, and the staff were so helpful, the staff took wheelchair when my mother visited and happily helped and also the reception even took his time to recommended some rest in yogya and our taxi in the morning. the shuttle was a bit complicated. we didn't know where is the meeting point , it was quite walk to get there with our luggage and tiredness from 17 h flight.
Stayed in September 2025
Reviewed: September 20, 2025
Abdulaziz
Saudi ArabiaIt’s very beautiful place
Stayed in July 2025
Reviewed: September 17, 2025
Kate
AustraliaCleanliness of pool toilets.
We had a 12 hour layover in Jakarta and the hotel was very close to the airport but without feeling like an airport hotel. We got an early check in as was only staying for the day. The staff were very helpful and the Indonesian food at the restaurant was very good.
Stayed in September 2025
Reviewed: September 14, 2025
Boyan
GermanyI was expecting to get one last traditional Balinese massage there which I didn't get
Perfect place to spend a day after travelling a lot before you start exploring Indonesia or as we did - a day before flying back home after spending two weeks into the wild.
Stayed in September 2025
Reviewed: September 14, 2025
Henk
NetherlandsThere is music in the pool area, that can be changed a bit I think
This hotel is something special. The staff is smiling all day and Alfred is one example of them. The female chef and her team bring out delicious plates all day long. The hotel assistant manager is only 24 but very reliable and caring. It’s close by the airport with a sublime shuttle service. Rooms are spacious and cleaned well
Stayed in September 2025
Reviewed: September 4, 2025
Lorraine
United KingdomNothing
We had a wonderful stay at this hotel. The property itself is beautiful, with lovely grounds and a great swimming pool, and it’s also very conveniently close to the airport. The staff were all extremely friendly and helpful, and a special mention must go to the concierge team. From patiently waiting to pick us up after a long delay at baggage claim, to carefully looking after our luggage and arranging our return shuttle, their service was outstanding. Breakfast was plentiful, fresh, and delicious, with a wide variety of options to suit many different tastes and nationalities. Overall, this hotel exceeded our expectations. I would definitely recommend it to anyone looking for a comfortable, welcoming place to stay near the airport.
Stayed in August 2025
Reviewed: September 3, 2025
Salem
Saudi ArabiaReception staff very helpful and hotel facilities huge and clean also restaurant staff very helpful and very kind with many food selection
Stayed in September 2025
Reviewed: September 1, 2025
Ryanto
IndonesiaJust noise of door closing from neighboring rooms in the evening.
Atmosphere/ambiance of hotel feels like hotel in Bali
Stayed in September 2025
Reviewed: August 31, 2025
Henk
NetherlandsNothing
Beautiful place, perfect shuttle, breakfast super quality Rooms spacious and up to date
Stayed in August 2025
Reviewed: August 25, 2025
Stephan
Italyexcellent breakfast
Stayed in August 2025
Reviewed: August 19, 2025
Guido
ItalyVery good clean and mordern
Stayed in August 2025
Reviewed: August 19, 2025
Jemi
SingaporeNone
The services from the staff
Stayed in August 2025
Reviewed: August 18, 2025
Philip
NetherlandsBreakfast was amazing!
Stayed in July 2025
Reviewed: August 18, 2025
张勍博pro
ChinaThe hotel breakfast was very rich and varied, and the staff provided excellent service with a very warm and friendly attitude. The location is also very convenient, just a 5-10 minute drive from the airport.
Stayed in August 2025
Reviewed: August 17, 2025
Pieter
NetherlandsThe dinner menu is limited, the pizza was not available and served food (nasi goreng ayam) was cold. Shuttle service starts as of 13:30 pm. You if you land in the morning you have to arrange your own transport
The rooms are renovated and look lovely. Nice place to see passing by planes.
Stayed in August 2025
Reviewed: August 16, 2025
Alaa
United Arab EmiratesAlthough it was clean, it still required some more deep cleaning.
The Musallah and the staff.
Stayed in August 2025
Reviewed: August 15, 2025
Elisa
IrelandIncredibly handy if you need to stay close to the airport for a night. Great pool and the best breakfast. The room was large and clean. Staff at the reception is lovely.
Stayed in August 2025
Reviewed: August 14, 2025
Ahlam
MoroccoThe property is super clean super cosy the staff is super welcoming and nice they even made us a little surprise on the breakfast thank you so much!
Stayed in August 2025
Reviewed: August 13, 2025
Mona
Saudi ArabiaIt is close to the airport which needs a break from the city traffic.
Stayed in July 2025
Reviewed: August 12, 2025
Zach
United KingdomOnly thing. Doors to the room very quite heavy so could hear lots of them banging when people open/closed them.
Booked this as a transit hotel. It exceeded our expectations, staff couldn't have done more for us, they were attentive and so polite. The hotel was spotless and very clean. Food was good too.
Stayed in August 2025
Reviewed: August 12, 2025
María
SpainCouldn't open the windows of the room
Comfortable and good value for money
Stayed in August 2025
Reviewed: August 11, 2025
Richard
United KingdomOur room key stopped working before we checked out. This was a pain as we left our cases in the room to go to breakfast. Then couldn't access the lift or get back in our room to get the cases.
Loved the location to the airport. Staff were fabulous. Very helpful Hotel very clean
Stayed in August 2025
Reviewed: August 10, 2025
Kylie
AustraliaShower floor floods
Nice clean good staff
Stayed in August 2025
Reviewed: August 4, 2025
Sergio
SpainThe hotel is really nice, staff very helpfull and polite. Rooms were rally comfortable and a lot of facilities! We went with our 4 years old daughter and she had a really good time at the pool also. Breakfast was nice and they have a free shuttle to pick up and drop to the airport.
Stayed in August 2025
Ljubljana, Slovenia
Merzig, Germany
Franklin, US
Tokyo, Japan
Nees Kidonies, Greece
Varkala, India
Vicuña, Chile
Kovalam, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content