Reviews of Sovrana by Kozystay - Menteng
16 Jalan Pegangsaan Barat, 10320 Jakarta, Indonesia

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Reviewed: August 28, 2025 · Stayed in August 2025
Verified review- Location: right behind Cikini train station and next to historical Pegangsaan house where DN Aidit was hiding. In the middle of lux Menteng hood but so cozy and lush with greenery. - Secure: Gated apartemen complex with friendly satpam staff. Each floor only 4 units, i never wait more than 1 min for the elevator. - Large with complete facilities: 2 BR each bath has bathtub, kids like them a lot! Microwave, Washing Machine, Fridge all we need for daily life with kids. Big rooms and vast living room. There is service entrance too. Cleaning supplies also provided. Cooking utensils and cutleries plates and bowls also there. - The view: Bathroom view directly to the train track, which the kids also loved. Balcony view also train tracks and the historical golkar building. If you dont like the noise from the train this one is not for you. Its not a serviced apartment, but kozystay team helped me with my luggages during arrival and departure. Linen and towels are up to standard. Our stay was lovely and we would like to comeback inshaAllah 🤲🏼
- Smells coming from the kitchen drainage. I thing they need to clear that up. - Maid bathroom was not so clean. I understand its not been use, but i use it for cleaning purpose, and the hygiene is not maintained. - AC remotes battery was drained. - I wish there was a vacuum cleaner.
Reviewed: August 3, 2025 · Stayed in July 2025
Verified reviewReviewed: December 23, 2024 · Stayed in December 2024
Verified reviewThe premise is nearby to many eateries and less than 15 minutes to the city. It's a gated area with 24 hours security on duty. The unit is spacious and fully furnished.
The power cord extension cable wasn't in a good condition.
Reviewed: December 20, 2024 · Stayed in December 2024
Verified reviewLove the spacious living room and also enjoyed the bathtubs to the fullest! Water Dispenser was very important to me as I do drink water a lot.
As the host as already explained before checking in, unfortunately the TV will auto-restart by a few minutes interval while watching. Also wished there was more shirt hangers provided (had 3). Also the wall plug was limited with no multi-plug extension provided, so we had to take turns to charge our devices. Other than that everything was lovely & would definitely recommend! Definitely would book this apartment again when i travel to Jakarta in the future!
Reviewed: November 22, 2024 · Stayed in November 2024
Verified reviewAmazing facilities
Could access reception for an hour and a half walking in the rain trying to find the place.. was told it wasn’t the hotel when it actually was which confused us . Someone finally came and got us and he was really nice and helpful
Reviewed: August 9, 2024 · Stayed in August 2024
Verified reviewReviewed: August 4, 2024 · Stayed in July 2024
Verified review