Reviews of Swiss-Belinn Manyar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jalan Manyar Kertoarjo No. 100, Mulyorejo, 60231 Surabaya, Indonesia
Loading
Guests also reviewed these properties:
Tux, Austria
Aberdeen, United Kingdom
Buira, Spain
Cairo, Egypt
Rimini, Italy
Saint Peter, Barbados
Dortmund, Germany
Qingdao, China
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewLocation is okey, near from culinary and the center city, railway station
Satpam is not proper with their duty. They do nothing, mean White we enter the hotel. Seem like, without guilty feeling
Dear Mr/ Mrs., Warmest greeting from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to review us. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is important. We are pleased to know that you found our location convenient for your needs, being close to culinary spots, the city center, and the railway station. Your feedback is very valuable to improve our service. Related our security team, we have coordinated with the related departments for immediate review and action. We believe your feedback will motivate us to provide the better service, facilities and product to our Guests. Thank you for being our guest. We will improve our overall performance and look forward to welcoming you back in your nearest visit in the future. Best regards, Management Swiss-Belinn Manyar, Surabaya
Dear Mr/ Mrs., Warmest greeting from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to review us. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is importan… Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewGreat location, good breakfast and dinner, very clean rooms.
Staff often didn't speak good English.
Dear Mr/ Mrs. Michailidou, Greetings from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your review following your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed the breakfast and dinner offerings, and were pleased with the cleanliness of our rooms. Our team works diligently to maintain high standards in these areas, and it is very rewarding to receive such positive feedback. We also sincerely thank you for your constructive comment regarding our staff's English language proficiency. Your feedback is invaluable to us. We have coordinate with our related department for further language training and development for our team. Thank you for being our guest. We look forward to welcoming you back in your nearest visit in the future. Best regards, Management Swiss-Belinn Manyar, Surabaya
Dear Mr/ Mrs. Michailidou, Greetings from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your review following your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed … Show more
Reviewed: August 16, 2025 · Stayed in July 2025
Verified reviewReviewed: August 6, 2025 · Stayed in July 2025
Verified reviewReviewed: August 2, 2025 · Stayed in August 2025
Verified reviewReviewed: July 29, 2025 · Stayed in July 2025
Verified reviewWe were one family split in to 3 rooms but the hotel arranged adjacent rooms and 2 rooms were connecting. The staff was ever so friendly and smiling. The rooms and beds were comfortable and clean. Our first room had an odor in the bathroom. After the staff attempted a fix that failed, they immediately relocated us to a new room, and compensated us with 2 delicious platters of fresh fruit. They really did their best to please.
Besides the initial problem in the room that was solved, all was fine!
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We sure the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. Once again, thank you for being our guest. We look forward to welcome you and your family back in your nearest visit in the future to experience more. Best regards, Management Swiss-Belinn Manyar, Surabaya
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and product… Show more
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewReviewed: July 27, 2025 · Stayed in July 2025
Verified reviewReviewed: July 22, 2025 · Stayed in July 2025
Verified reviewReviewed: July 16, 2025 · Stayed in July 2025
Verified reviewReviewed: July 16, 2025 · Stayed in July 2025
Verified reviewReviewed: July 13, 2025 · Stayed in June 2025
Verified reviewReviewed: July 8, 2025 · Stayed in June 2025
Verified reviewReviewed: June 30, 2025 · Stayed in June 2025
Verified reviewReviewed: June 26, 2025 · Stayed in May 2025
Verified reviewReviewed: June 8, 2025 · Stayed in June 2025
Verified reviewReviewed: May 2, 2025 · Stayed in April 2025
Verified reviewReviewed: April 30, 2025 · Stayed in April 2025
Verified reviewThe staff are excellent, very kind, smiley and helpful, especially the front office staff. They welcome you and make you feel at home, well taken care of.
This trip, I got the room where the bathroom some time release unpleasant odor. Not all the time, only in early morning. Other than that, no other issue.
Dear Mrs. Mita, Greetings from Swiss-Belinn Manyar, Surabaya Thank you so much for taking the time to share your experience. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us Your feedback is very valuable to improve our hospitality and service. Related odor inside the bathroom, we have coordinated with our related department to be follow up. Thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Management Swiss-Belinn Manyar, Surabaya
Dear Mrs. Mita, Greetings from Swiss-Belinn Manyar, Surabaya Thank you so much for taking the time to share your experience. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We s… Show more
Reviewed: April 28, 2025 · Stayed in April 2025
Verified reviewThe spacious room, the strategic location, the cleanliness and the breakfast with lots of food choices.
The hotel was fully booked. It took longer to prepare the room during check-in.
Dear Mr. Aryotomo, Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is important. We glad to know that our room, location, cleanliness and the breakfast meet your expectation. We believe your feedback will motivate us to keep maintaining and provide the better service, facilities and product to our Guests. Related your feedback, we will coordinate with our related department to improve. Thank you for being our guest. We look forward to welcome you back in your nearest visit in the future. Best regards, Management Swiss-Belinn Manyar, Surabaya
Dear Mr. Aryotomo, Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performa… Show more
Reviewed: April 22, 2025 · Stayed in April 2025
Verified reviewReviewed: April 12, 2025 · Stayed in February 2025
Verified reviewReviewed: April 7, 2025 · Stayed in February 2025
Verified reviewReviewed: April 6, 2025 · Stayed in April 2025
Verified reviewReviewed: April 4, 2025 · Stayed in March 2025
Verified reviewReviewed: April 2, 2025 · Stayed in April 2025
Verified review