Reviews of The City Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jalan Tulukabessy No.39, 97123 Ambon, Indonesia
#2 of 15 hotels in Ambon
Guests' ChoiceReview Score
Based on 186 hotel reviews
8.3Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.1
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Facilities
8.3
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Staff
9.3
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Value for money
8.8
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Free Wifi
7.8
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Reviewed: August 26, 2025
Sian
Australia16 Reviews8.0“Neat and comfortable stay in Ambon”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Hot water in showers never seemed to work
Clean and comfortable, convenient location, Hotel has a nice rooftop breakfast area with views of city
Stayed in August 2025
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Reviewed: August 11, 2025
William
Australia25 Reviews5 helpful votes8.0“Well run, great central location”- • Leisure trip
- • Group
- • Deluxe Double or Twin Room
- • Stayed 2 nights
Slightly rough around the edges, which is understandable given the heat and humidity.
Simple and well-run hotel in a convenient part of Ambon. The rooftop restaurant is great - perfect spot for watching the city from multiple angles. Staff were all fantastic.
Stayed in August 2025
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Reviewed: August 7, 2025
Margarethha
Netherlands126 Reviews27 helpful votes8.0“Good for one night”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There is no place to put suitcases except on the floor next to one of the beds.
The room and bathroom is very clean. The rooftop restaurant is a very nice place to have a drink and dinner.
Stayed in July 2025
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Reviewed: August 7, 2025
Angelin
Indonesia28 Reviews6 helpful votes8.0“My go-to hotel when in Ambon”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
By busy street & walls a bit thin but can easily cancel noise with earplugs
Location, staff, breakfast, airport transport
Stayed in August 2025
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Reviewed: March 1, 2025
Rene
Australia4 Reviews7.0“Put double glazing Windows for all the rooms in the front of the building. I will not come back because of the noise des”- • Leisure trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I was sleeping on the 6th floor on the front of the building which is extremely noisy from the early morning until the late night. Did not enjoy that at all.
The location was perfectly close to the ferry port which is a plus. There’s also a reasonable number of facilities in the neighbourhood. I enjoyed the rooftop which was very nice as well as the breakfast buffet.
Stayed in February 2025
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Reviewed: February 25, 2025
Daria
Italy48 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The location is in the middle of the city, of the traffic, not as it looks like in the picture! Anyway a nice place where ti stay.
Stayed in February 2025
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Reviewed: January 13, 2025
Mh
Italy160 Reviews28 helpful votes8.0“Great choice when in Ambon”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
aircon is a bit loud
Great location with support helpful and kind staff; the restaurant and bar on the roof is great, with excellent menu and food!
Stayed in January 2025
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Reviewed: December 27, 2024
Marika
Italy6 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was under the restourant and was very noisy for the piano bar and move the table to setup the lunch room. The musholla near the hotel sing very early jn the morning and very late in the evening
Rooftop perfect and very beautiful Bed very big and confortable
Stayed in December 2024
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Reviewed: December 12, 2024
James
United States8 Reviews1 helpful vote7.0“Good value”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
It was fine for our purposes, an overnight before going on a live-aboard.
Although there was a little confusion with our airport pick up, we found the driver and were taken to the hotel. The hotel was quiet, clean and comfortable. Enjoyed the rooftop restaurant/bar. Excellent value!
Stayed in November 2024
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Reviewed: December 5, 2024
Lorraine
France38 Reviews5 helpful votes7.0“Very clean hotel with friendly staff. Ok to stay overnight .”- • Leisure trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Very noisy outside, the windows and walls must be very thin as it felt like the cars were driving through my room. It is further away from the airport than I thought.
Very clean. Very friendly staff. Nice roof terrace.
Stayed in December 2024
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Reviewed: November 5, 2024
Richard
Australia21 Reviews6 helpful votes8.0“Good quality hotel for the price. The reception staff were very helpful and spoke English very well.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The buffet breakfast was very good, with a wide range of choices.
Stayed in October 2024
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Reviewed: November 4, 2024
Filippo
Italy36 Reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
room ultrabasic. bathroom is a bit rundown. terrible view from the room
terrace
Stayed in October 2024
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Reviewed: October 30, 2024
Siddiqi
Australia5 Reviews8.0“Good spot for a night or two”- • Leisure trip
- • Travelers with friends
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast in morning is okay - I would drink the orange juice. I think it’s just orange syrup 😂. AC was okay, and towels looked a bit dirty.
Good place for one night before heading off on liveaboard! Cute hotel with lovely restaurant on top. Do not serve any cocktails if you’re keen for that. Room was big and comfy.
Stayed in October 2024
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Reviewed: October 9, 2024
Rebecca
U.S. Virgin Islands72 Reviews13 helpful votes7.0“Great pre-liveaboard option!”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great for a one-night stay before a liveaboard. Restaurant was much better than expected for a hotel restaurant.
Stayed in October 2024
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Reviewed: October 6, 2024
Arjun
Germany19 Reviews8 helpful votes8.0“Convenient”- • Leisure trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Really noisy. The staff went around knocking on doors at 7 am for the room cleaning service
Inexpensive. Hotel was easy to get to.
Stayed in October 2024
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Reviewed: September 30, 2024
Thomas
Germany28 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Central location, nice rooftop Bar, comfortable bed
Stayed in September 2024
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Reviewed: September 13, 2024
Matthew
United States9 Reviews8.0“Probably the best hotel in Ambon city - would recommend for a quick stopover.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Decent amount of traffic noise was audible in our room given proximity to large road
Clean and modern with a good restaurant and professional staff.
Stayed in September 2024
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Reviewed: March 17, 2024
Andreas
Austria26 Reviews3 helpful votes8.0Very Good- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bit noisy in day time
In the city center, good food at the roof top bar.
Stayed in January 2024
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Reviewed: March 13, 2024
Tgtgt
Germany222 Reviews40 helpful votes9.0“Good simple hotel”- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms small, very small, thin wall
Friendly staff nice breakfast, nice rooftop restaurant... U will like it if u keep in mind this hotel is a simple 3 star MO luxury hotel
Stayed in March 2024
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Reviewed: March 12, 2024
Simona
Poland53 Reviews8 helpful votes8.0“Great location but a little bit loud”- • Leisure trip
- • Group
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
It was loud. You can hear every sound from the street, the windows do not mute the noise. Bring earplugs
Central location, friendly staff and great restaurant with a view on the top
Stayed in March 2024
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Reviewed: March 3, 2024
Christopher
Indonesia13 Reviews3 helpful votes8.0“Recommended”- • Business trip
- • Travelers with friends
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Low signal wifi for rooms located at the end of the aisle
Breakfast, clean room, nice staffs
Stayed in February 2024
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Reviewed: March 3, 2024
Christopher
Indonesia13 Reviews3 helpful votes8.0“Recommended”- • Business trip
- • Travelers with friends
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
If you get a room at the end of the aisle, the wifi signal is not too good.
Breakfast tastes good and you can enjoy the view. The staffs are nice. The room is clean.
Stayed in February 2024
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Reviewed: January 19, 2024
Sandra
Spain16 Reviews2 helpful votes9.0“Nice place to stay in Ambon if you look for a very comfortable stay and frrat facilities”- • Leisure trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
A but pricy in my opinion considering it is in Ambon, not a really touristy place.
The staff is nice Breakfast included and with many options at the rooftop with great views. I was every morning looking forward to it. Rooms are clean big and spacious. Bathroom is great too. They provide anything that you need. Live music at the rooftop. AC
Stayed in January 2024
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Reviewed: January 14, 2024
Jenny
New Zealand77 Reviews9 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was great, no complaints
Extremely friendly and helpful staff. Nominal charge for very early check in which included breakfast. Breakfast buffet excellent. Roof top restaurant has wonderful views of the town and habour.
Stayed in January 2024
