Reviews of The Udaya Resorts and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jl Sriwedari, No.48B, Banjar Tegallantang, Ubud - Bali, 80571 Ubud, Indonesia
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Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewUdaya is one of the finest resorts we have ever stayed at. All of the communication for our bookings was prompt and courteous. Everything was perfect from our transfer from the airport back again four days later. The staff are some of the most polite and courteous people we've ever met. Everyone greeted us by name and with a smile. It was wonderful to feel like we were known during our stay. The room was spacious, the bed and linens extremely comfortable, and the bath and shower area absolutely beautiful. Breakfasts were plentiful and delicious with a nice variety of choices. We really enjoyed the fresh squeezed juice and delicious food to start our day. The grounds are simply beautiful. Everywhere you look there is something to catch the eye. We appreciated having so many different places to relax, especially by the pool and upstairs during happy hour listening to live acoustic music. The massages we received at the spa were amazing and priced very well as was the body scrub. The jacuzzi was incredibly relaxing at the end of the day and a great way to unwind in a tranquil and peaceful setting. Our stay was a 10 out of 10 and we would book here again in a heartbeat!
Absolutely nothing. Our stay was perfect.
Dear Chadtraciw, Thank you so much for sparing time to write us your review and for your support to our home. We’re beyond thrilled to hear that your stay with us was a perfect 10 out of 10 and that you were fond with every aspect of your visit, from the warmth of our team to the comfort of your room, breakfasts, spa treatments, and the surroundings. It means a lot to us that you felt welcomed and known during your stay, and that you were able to fully unwind and enjoy the various spaces around the resort. Your kind words will be shared with our team, who will be delighted to know they helped make your experience so memorable. We can’t wait to welcome you back for another unforgettable stay! Many thank for your love to The Udaya! Warm regards, Chelsea
Dear Chadtraciw, Thank you so much for sparing time to write us your review and for your support to our home. We’re beyond thrilled to hear that your stay with us was a perfect 10 out of 10 and that you were fond with every aspect of your… Show more
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewEverything is great. The food is very good. The staffs are very helping, especially people who works in the restaurant. Didn’t have time to remember all the names, but my kids love them. Always enjoy the time we spent in the restaurant. The room we stayed is close to the pool, also a very nice view if we sat in the balcony. The morning yoga class is also very nice. Feeling zen just to sit in the yoga barn. The shuttle to downtown every two hour.
The facility is a bit worn, but it’s okay.
Dear Tzu-Ling, Thank you so much for your stay and for your wonderful feedback. We’re delighted to hear that you and your family enjoyed your stay with us, from the food and restaurant service to the pool view and morning yoga. It’s heartwarming to know our team made a positive impression, especially with your kids. We appreciate your note about the facilities; while our resort is designed with a traditional Balinese style and concept, we’re always working to maintain and improve every corner to ensure a comfortable stay for our guests. We hope to welcome you and your family back soon for more relaxing and memorable moments. Many thanks for choosing us! Warm regards, Chelsea
Dear Tzu-Ling, Thank you so much for your stay and for your wonderful feedback. We’re delighted to hear that you and your family enjoyed your stay with us, from the food and restaurant service to the pool view and morning yoga. It’s hea… Show more
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewEverything was great best hotel we stayed in during our trip
Dear Mr. Tom, Thank you so much for taking your trip to our home. It means the world to us that we could be the best hotel to you. We are more than happy to have a space in your heart. We cannot thank you enough for the time you spared to be here with us. We hope to welcome you in the wamrth of our home again! Warm regards, Chelsea
Dear Mr. Tom, Thank you so much for taking your trip to our home. It means the world to us that we could be the best hotel to you. We are more than happy to have a space in your heart. We cannot thank you enough for the time you spared t… Show more
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in August 2025
Verified reviewGreat place, everything beautiful
Nothing
Dear Mr. Stefano, Please accept our deepest gratitude for taking your journey to our home. We are beyond thrilled that you had a great stay with us and find everything beautiful. Your appreciation to our home truly made our day. Once again, many thanks for choosing us. We hope we can be a part of your journey again someday! Warm regards, Chelsea
Dear Mr. Stefano, Please accept our deepest gratitude for taking your journey to our home. We are beyond thrilled that you had a great stay with us and find everything beautiful. Your appreciation to our home truly made our day. Once ag… Show more
Reviewed: August 14, 2025 · Stayed in July 2025
Verified reviewWe used the spa services, morning yoga, private/romantic dinner, happy hour and they were all wonderful! The spa and flower bath were amazing and very relaxing for a rainy day. Our suite was in the main building and close by to the restaurant and yoga room, without having to take off our slippers while walking there. We loved the breakfast, which you could order as many entrees as you want, and they even brought more food to our room when we were in a rush to go on a tour. The staff was very attentive and personable. We felt like we were treated like royalty and enjoyed our stay. It rained the whole time, but we could still sit on our covered balcony anyways and enjoy the peace.
Loved the property, would recommend.
Dear Ms. Angela, Thank you so much for staying with us and for recommending our home. We’re thrilled to hear that you enjoyed every aspect of your stay, from our spa and flower bath to yoga class, romantic dinners, and happy hour. It’s a good news to us that our team made you feel pampered and well taken care of, even on a rainy day. We are especially glad you loved the suite, the breakfast service, and the peaceful moments on your balcony. We cannot thank you enough for your kind recommendation means. We earnestly hope we can welcome you back for another memorable stay! Warm regards, Chelsea
Dear Ms. Angela, Thank you so much for staying with us and for recommending our home. We’re thrilled to hear that you enjoyed every aspect of your stay, from our spa and flower bath to yoga class, romantic dinners, and happy hour. It’s a … Show more
Reviewed: August 12, 2025 · Stayed in June 2025
Verified reviewReviewed: August 9, 2025 · Stayed in August 2025
Verified reviewReviewed: August 7, 2025 · Stayed in August 2025
Verified reviewIt was so beautiful, the pictures do not do it justice! The pool was gorgeous, the shuttle into Ubud town was very handy, the staff were kind and willing to help at all times.
Dear Ms. Cathy, Thank you so much for your lovely review! We’re delighted to hear that the beauty of our property exceeded your expectations and that you enjoyed the pool and shuttle service. Our team takes great pride in being helpful and kind, and your kind words truly mean a lot to us. Words can hardly express how grateful we are to be able to share the warmth of our home with you. We hope to welcome you back again someday, Ms. Cathy! Warm regards, Chelsea
Dear Ms. Cathy, Thank you so much for your lovely review! We’re delighted to hear that the beauty of our property exceeded your expectations and that you enjoyed the pool and shuttle service. Our team takes great pride in being helpful a… Show more
Reviewed: August 1, 2025 · Stayed in July 2025
Verified reviewReviewed: July 31, 2025 · Stayed in July 2025
Verified reviewReviewed: July 30, 2025 · Stayed in July 2025
Verified reviewBeautiful resort, friendly staff.
Not a super comfortable room with odd setup in Royal duplex. No couch to sit on except for some weird wooden chairs that no one will ever sit in. If you wanna just relax and be comfortable and watch something on TV you couldn’t even do that. I understand you’re in Bali to be adventurous, but sometimes you just need to be comfortable and relax too. Understanding they probably don’t have a couch because there is a pool, but you can buy a couch that is water resistant. It’s just a weird set up for the room and they should be more thoughtful on how to make it more comfortable. Yoga instructor needs training.
Dear Mr. Jacob, Thank you kindly for sharing your honest feedback with us. We’re truly glad to hear that you appreciated the beauty of the resort and the warmth of our staff. That said, we would like to apologize for the lack of expeirence your wife's had during the yoga session. Guest well-being is our top priority, we'd like to offer healing and relaxation through our yoga class for all of our guests, regardless of their experience in yoga. We take situations like this seriously, hence we will certainly review this with our yoga teacher to ensure their teaching are aligned in offering safe & inclusive classes for all experience levels. Regarding the Royal Duplex setup, we appreciate your detailed thoughts. To help our guests know what to expect, we have shared comprehensive information about room features and amenities on our website. We do take comfort seriously and will consider your suggestions as we continue refining our room designs. Thank you again for staying with us and for your feedback. We hope to have the chance to welcome you back and provide a more comfortable stay. Warm regards, Chelsea
Dear Mr. Jacob, Thank you kindly for sharing your honest feedback with us. We’re truly glad to hear that you appreciated the beauty of the resort and the warmth of our staff. That said, we would like to apologize for the lack of expeirenc… Show more
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewExcellent stay will defo be back. Fully recommend
Dear Mr. Adam, We want to thank you from the bottom of our hearts for choosing our home. It was a pleasure having you here! We are so glad that you enjoyed your stay that you are willing to have us as a part of your journey again. We are beyond grateful for your recommendation. We cannot wait to be your second home again! Warm regards, Chelsea
Dear Mr. Adam, We want to thank you from the bottom of our hearts for choosing our home. It was a pleasure having you here! We are so glad that you enjoyed your stay that you are willing to have us as a part of your journey again. We are… Show more
Reviewed: July 26, 2025 · Stayed in July 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewReviewed: July 22, 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff. Shuttle bus to and from Ubud. Relaxed vibe. Nice spacious room, with an authentic feel. Hotel WhatsApp.
2 nights here cost twice as much as a week in an equivalent hotel on the coast. The hillside location is not suitable for people with accessibility issues. Our pool villa had no sunshine due to the forest canopy, so the pool was too cold to use and we couldn't really use the garden area.
Dear nicdalzell1, Thank you very much for taking the time to share your thoughts. We are happy to hear you enjoyed the relaxed atmosphere, our room with its authentic charm, the shuttle service, and the warm assistance from our team. It's also great to know our WhatsApp support helped make your stay more convenient. We would like to extend our apologies for the lack of experience you had here due to several issues. We truly appreciate your feedback regarding the pricing and layout. Our rates reflect the service quality, calm forest setting, & unique experiences we provide here at The Udaya. That said, we understand that value is personal, and we always aim to ensure every guest feels their stay is worthwhile & personalized to their liking. Some room types are indeed located away from the main building, in more private areas surrounded by nature to offer a deeper sense of calm and retreat. But we also offer a range of room types to suit our guests' different preferences, some room types are located within the main building for easier access. Should our guests need our assistance in choosing the right room for them, we'd be more than happy to provide our recommendation and assistance. We’ll also be taking steps to better maintain the surrounding greenery so sunlight can continue to reach our villa pools and gardens more effectively, without compromising the natural beauty of the space. We value your constructive feedback and we will immediately do necessary action to improve. Thank you once again for letting us be a part of your journey. We sincerely hope to have the opportunity to welcome you again in the future with an even more pleasant experience. Warm regards, Chelsea
Dear nicdalzell1, Thank you very much for taking the time to share your thoughts. We are happy to hear you enjoyed the relaxed atmosphere, our room with its authentic charm, the shuttle service, and the warm assistance from our team. It&… Show more
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewAmazing Hotel. It was paradise. The best hotel I have ever stayed in. The staff treated us like Royalty. We had a beautiful room with private pool. It was bliss!
Dear Louise, Thank you so much for your wonderful review. We are absolutely honored by your kind words! It brings us so much joy to know that your stay felt like paradise and that our team made you feel truly special. Creating a memorable & blissful experience for our guests is always our goal and we are elated we could achieve that. We’re also delighted that you loved your private pool room and the service from our staff. Thank you again for giving us your trust. We would be thrilled to welcome you back for another unforgettable escape anytime you're in Bali. Warm regards, Chelsea
Dear Louise, Thank you so much for your wonderful review. We are absolutely honored by your kind words! It brings us so much joy to know that your stay felt like paradise and that our team made you feel truly special. Creating a memorable… Show more
Reviewed: July 16, 2025 · Stayed in July 2025
Verified reviewThe stuff and facilites were very good. No complain at all
The location is a little far away to Ubud
Dear Mr. Ferhat, Thank you very much for choosing Udaya and for letting us know about your review! We are happy to hear that you enjoyed our team's service and facilities, and that everything met your expectations. Regarding the location, we’d love to clarify that we are indeed located in Ubud — just not in the busy center. Our resort is nestled in a more natural and tranquil part of Ubud, designed to help our guests reconnect with nature and experience a more peaceful side of Bali. To make exploring easier, we also provide a complimentary hourly shuttle service to and from Ubud center to assist our guests. We want to thank you again for taking your trip to our home. We hope to welcome you back again someday for another relaxing stay! Warm regards, Chelsea
Dear Mr. Ferhat, Thank you very much for choosing Udaya and for letting us know about your review! We are happy to hear that you enjoyed our team's service and facilities, and that everything met your expectations. Regarding the loc… Show more
Reviewed: July 15, 2025 · Stayed in June 2025
Verified reviewBeautiful hotel 10-15 mins from ubud. Pool was stunning, felt like swimming in the jungle. My baby loved the koi carp ponds all over the hotel. This was a real highlight of our trip to Bali. Free shuttle to ubud really helpful and we used to pop in and out of the city. Also made use of free yoga (the yoga studio is just stunning) and of the free morning walk to see a temple. Loved our stay and would return.
The restaurant area didn’t feel as lovely as the rest of the property and had views of the road so took you out of the lovely lush jungle feel.
Dear Ms. Lisa, Thank you so much for taking the time to share your experience! We’re honored to hear that your stay with us was a highlight of your Bali trip. It’s wonderful to know you enjoyed the lush jungle atmosphere, our pool, and that your little one had fun with the koi ponds. We’re also glad the complimentary shuttle, yoga classes, and morning walk added to your overall experience. Your kind words truly mean a lot to us. We would also like to thank you for your feedback about the restaurant area. We truly appreciate it and will certainly take this into consideration as we continue to improve and enhance the experience for all our guests. We are truly grateful to be a part of your journey. We hope to welcome you and your family back again for another getaway! Warm regards, Chelsea
Dear Ms. Lisa, Thank you so much for taking the time to share your experience! We’re honored to hear that your stay with us was a highlight of your Bali trip. It’s wonderful to know you enjoyed the lush jungle atmosphere, our pool, and t… Show more
Reviewed: July 14, 2025 · Stayed in July 2025
Verified reviewEverything was excellent!
I didn’t like that I couldn’t flush the toilet paper , had to put it in the bin but I don’t think the resort would be able to help that .
Dear Mr. Samuels, Thank you so much for leaving us with a wonderful review. It is a great news to us that everything was excellent and that you're already looking forward to your next stay with us! We truly appreciate your understanding regarding the toilet paper situation. In most parts of Indonesia, including our area, the sewage systems are not designed to handle flushed paper, which is why we kindly ask guests to dispose of it in the bin provided. This helps prevent plumbing issues and supports the overall sustainability of our operations. We’re so glad this didn’t take away from your experience, and we can’t wait to welcome you back soon! Thank you once again for your support to Udaya. Warm regards, Chelsea
Dear Mr. Samuels, Thank you so much for leaving us with a wonderful review. It is a great news to us that everything was excellent and that you're already looking forward to your next stay with us! We truly appreciate your understand… Show more
Reviewed: July 7, 2025 · Stayed in July 2025
Verified reviewAmazing staff and setting. Good to be slightly north of Ubud and close to attractions without traffic hassles. Relaxing environment.
Dear Ms. Catherine, Please accept our deepest gratitude for choosing us to be a part of your journey. It made our day that our home could offer you a worthwhile experience. We are overjoyed that you were fond with our team, setting, ambiance, and location. Once again, thanks a lot for trusting us. We hope we can be granted another visit from you in the future, Ms. Catherine! Warm regards, Chelsea
Dear Ms. Catherine, Please accept our deepest gratitude for choosing us to be a part of your journey. It made our day that our home could offer you a worthwhile experience. We are overjoyed that you were fond with our team, setting, ambia… Show more
Reviewed: July 6, 2025 · Stayed in June 2025
Verified reviewWe liked everything. The facilities were perfect, the room well designed and very nice. I would like to highlight the staff in the restaurant who were absolutely lovely making our stay feel like a dream. Thank you to the team.
Dear Mr. Luis, Thank you so much for staying with us and for your incredible review! We're so happy to hear that you enjoyed every aspect of your stay, from the well-designed room to the overall facilities. It warms our hearts to know that our restaurant team made such a positive impression and helped make your stay feel like a dream. Your appreciation means the world to us, and we’ll be sure to share your lovely message with the entire team. We hope to welcome you back again soon! Warm regards, Chelsea
Dear Mr. Luis, Thank you so much for staying with us and for your incredible review! We're so happy to hear that you enjoyed every aspect of your stay, from the well-designed room to the overall facilities. It warms our hearts to kno… Show more
Reviewed: June 28, 2025 · Stayed in June 2025
Verified reviewBeautiful private villa. Spa was amazing
Dear Ms. Sarah, Please accept our utmost thanks for your appreciation to our home. It fills our hearts with warmth that you were pleased with the beauty of our villa and that you could make a good memory at our spa. It was an honor to be able to share the best of our home with you. Thank you once again for letting us be your second home. We hope to be a part of your journey again in the future! Warm regards, Chelsea
Dear Ms. Sarah, Please accept our utmost thanks for your appreciation to our home. It fills our hearts with warmth that you were pleased with the beauty of our villa and that you could make a good memory at our spa. It was an honor to be … Show more