PO Box 36 Nusa Dua, 80363 Nusa Dua, Indonesia
#23 of 67 hotels in Nusa Dua
Guests' ChoiceBased on 591 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Ralph
AustraliaI don’t think there was anything to fault.
The buffet breakfast was amazing. It catered for all cuisines. The beach was at our doorstep easy access and plenty of daybeds available to guests. The rooms were very comfortable and clean. The hotel passed our expectations and was very easy to get around.
Stayed in April 2024
Reviewed: April 22, 2024
Anand
Singaporeroom
Stayed in April 2024
Reviewed: April 21, 2024
Paula
CanadaRoom was more dated than the photos showed on booking.
Loved the double loungers on the beach. Preggo restaurant was so good. Staff were excellent
Stayed in April 2024
Reviewed: April 19, 2024
Muhammad
IndonesiaFacility on the resort is just okay. If you are Indonesian dont go to the "ikan" restaurant. Just dont. I spend 3 days on the resort and i got bored. I guest 2 days are enough to fulfill all the "free" facility on the resort. But, if you are ready to spend Rp 2mill for 90min of heavenly spa, or Rp 200k for 30min golf simulator 1 week will never bore you.
I love the staff. They are so nice and kind. Love them.
Stayed in April 2024
Reviewed: April 18, 2024
Veronika
SlovakiaMy reservation from booking.com was mistakenly shortened by the hotel staff, but fastly recovered by the front office supervisor. The deposit system for the hotel was nearly made mandatory by the hotel staff, even though I didn’t use it. The staff was just too insistent about it. And the portier, who we asked through the reception team to come to help us with the luggage at the checkout, just didn’t show up, so we carried our luggage by our own. The last point is the adults pool. No supervisors or lifeguards, who are at least sometimes watching it - there are always kids in the adults pool. Haven’t understood why it’s called adults only.
Excellent hotel - we were upgraded to the Premium room category, all the furnishing was new, interior design completed with a great taste. Location is excellent and close to the town and shopping mall, beach is clean, staff is friendly and breakfasts are just awesome. The territory is green, neatly cleaned and aesthetic. Marriott standards are strongly felt in the air.
Stayed in April 2024
Reviewed: April 2, 2024
Gopalakrishnan
OmanNothing.
Wonderful stay and facilities. Friendly staff.
Stayed in April 2024
Reviewed: April 2, 2024
Raina
SingaporeUpgraded facilities
Ambience location
Stayed in April 2024
Reviewed: March 24, 2024
Tweela
CanadaThe television in our room repeatedly would not "load" properly. The latch on our door was loose and would lock behind us making it impossible to access our room. Staff responses and interventions were immediate and successful. Laundry services were excellent but quite expensive.
All of the staff were friendly, pleasant and helpful. The breakfast buffet, included with the room, was the most varied of any we have ever experienced and all the food was top quality, especially the gluten free options. Whenever we experienced a problem (e.g. with our room door latch), staff response was immediate. We loved the Italian restaurant, the many pools and the poolside staff. The room facilities (beds, bathroom, closets) were beyond our expectations. Boxed breakfast was exceptional. Poolside service was excellent. The beach furniture was in excellent condition. Beach was clean. The room upgrade on our arrival was a wonderful surprise.
Stayed in February 2024
Reviewed: March 22, 2024
Angela
AustraliaNothing we didn't like we have stayed there multiple times.
Excellent hotel with great pool and grounds.
Stayed in February 2024
Reviewed: March 21, 2024
Lukasz
United Kingdomwater slider is for a toddlers only, adults can't slide with kids so one attraction less for my 2year old boy.
specious rooms, superb breakfast, beach, kids playground, swimming pools, bikes
Stayed in March 2024
Reviewed: February 25, 2024
Ramesha
IndiaRoom temp and ac - too hot
breakfast, location, beach
Stayed in February 2024
Reviewed: February 20, 2024
Joanne
Hong KongMore outside / pool activities for kids lead by the hotel.
The staff were incredible. Very friendly and attentive.
Stayed in February 2024
Reviewed: February 11, 2024
Avianto
IndonesiaAlready aging property. Need major refurbishment.
Good location & complete facilities.
Stayed in February 2024
Reviewed: January 30, 2024
Sharifah
MalaysiaBeach Ikan Restaurant
Stayed in January 2024
Reviewed: January 17, 2024
Lani
AustraliaA few people we spoke to mentioned that some upgrades were needed in their rooms.. the elevators were a bit dated and didn’t open at our floor for 2 of the days of our stay.
Excellent facilities. Stayed in a 1 bedroom suite and had plenty of room for the 3 of us. Lobby area, pool and grounds and superb.
Stayed in January 2024
Reviewed: January 7, 2024
Simon
AustraliaService tax
The rooms and beds are super comfortable
Stayed in January 2024
Reviewed: January 5, 2024
Wid
IndonesiaBasically, everything is fine. The balcony is small (I expect room with large balcony and chair). AC position straight facing the bed, not really comfortable. I arrived around 2.15 pm. Standard check in time is 3.00 pm. But our room ready at around 4.30 pm.
Our room near to Nusa Dua beach. nice pool, great jogging track. I like the food in Hamabe restaurant. The breakfast also nice. I have a great time at Heavenly spa.
Stayed in January 2024
Reviewed: January 4, 2024
Tiffany
AustraliaThat it feels like home & you can just relax & enjoy
Exactly like I remembered it when I last stayed in 2019. Welcoming & comfortable
Stayed in January 2024
Reviewed: January 3, 2024
Ben
AustraliaStaff excellent Breakfast excellent
Stayed in January 2024
Reviewed: December 31, 2023
Julie
AustraliaIf anything at all the pool was to warm for my personal tast but the rest of our group of 9 loved it
The staff were amazing and the facilities are top notch
Stayed in December 2023
Reviewed: December 30, 2023
Arvind
Singaporeminor construction noise at the rooms in the middle of the day due to upgrading works. but to be fair, most people are not at their rooms at that time. the restaurants can also be a tad expensive compared to typical Bali standards, but it is worth it.
gorgeous lobby. clean and well furnished rooms. cosy ambience throughout the entire resort. wonderful breakfast spread. great selection of restaurants with excellent food quality and service across the board. loads of activities for kids. super friendly staff who are always ready with a greeting and willing to help.
Stayed in December 2023
Reviewed: December 19, 2023
Amy
AustraliaFor a long stay I would say potentially could get bored, we stayed 3 days and that felt the right amount of time.
Quiet, clean, great for families with young kids. Staff could not be more helpful. Rooms are spacious and grounds are well maintained.
Stayed in December 2023
Reviewed: December 17, 2023
Vasilios
GermanyBreakafast ( not clearly distinguised breakafast areas between differwnt types) Room view ( Clearly not for PREMIUM ROOM STANDARDS)
Very well organised beach area!!!
Stayed in December 2023
Reviewed: December 4, 2023
Sam
AustraliaIt was pretty far out from the main city and some people Did not have the toll pass on them which added extra time to some trips
The breakfast had many options. Rooms were nice. Staff where super nice and helpful
Stayed in December 2023
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