The breakfast was unfortunately not what you expect from a hotel in this price range. Hardly any choices, cheap products and the same every day. On top, staff that doesn't know what to do because they have no supervisor that knows the business. If you come half an hour before they close, you get only the leftovers. The rooms are lovely but they urgently need refurbishing, especially the whole electric system. If the hotel management was better they could easily make guests enjoy this wonderful hotel by taking care of the little things: Flowers and fruit in the room, a little decoration and candles in the unique spa, a better breakfast, a welcome drink and something to eat from the kitchen for guests arriving after 10.00 pm would already make a big difference.

Fantastic location in the middle of the jungle, by the river. Wonderful spa!!

Stayed in July 2022

Hard to find anything to fault. If I was to nitpick I would have liked more vegetarian options on the hotel menu.

Amazing property that had a beautiful garden much larger than I expected. There was lots to do and one could easily spend time there just relaxing and walking around the grounds.

Stayed in June 2022

There is no bidet spray and due to renovations, the room next to mine was very dark, so it made it uncomfortable to sit outside enjoying the sounds of the night

Breakfast and dinner menu is very good. The facilities and rooms are actually very comfortable, just needs a little improvement. I really like the peace and beauty of nature and its atmosphere. The staff are very friendly and very helpful.

Stayed in July 2022

Room was not sound proof at all. We could hear our neighbors talking.

Spa and staff were great

Stayed in July 2022

Too many steps to climb

Stayed in May 2022

The rooms and the whole hotel is a bit old, but they are doing renovations. Not all facility is back up, they are on about 80% after cov.

It is a gorgeous property. Tranquil, jungle vibes it is the real BALI. Close to most things. Staff is great, Breakfast is excellent.

Stayed in June 2022

The swimming pool was a bit run down, and as they are still recovering after the pandemic and the lockdowns, a few minor services are not available (like laundry), but there are a lot of those services close by, so it wasn’t a big problem.

The view is fantastic as the hotel is on a hill, right at the forest. It is absolutely breathtaking. The massage area is one of the most beautiful ones I’ve ever seen and the staff is so friendly. It is also located within walking distance of most interesting locations in Ubud.

Stayed in June 2022

I had forgotten how challenging the steps are to the accommodation & Facilities. This needs to be mentioned on the site brochure. A Shuttle bus was mentioned but not yet working. Taxis weren't always available. No Facilities within the hotel to purchase soft drinks, coffee or beer. Very slow service at the reception desk

Nice upgrade from our stay 10 years previously. Beautiful place with inspiring garden features. Nice Breakfast.

Stayed in May 2022

bathroom needed updating, everything was tired looking

lovely setting, as long as you don’t mind stairs

Stayed in April 2022

Somewhat older, so has some little issues. Maybe due to 2 years close in Covid period. Pool less clean. Many stairways to get to your room.

Overall this is worth vissiting, old but maintained location is great. Very helpfull Staff. Good breakfast. Sleep comfertable. Feel off jungle.

Stayed in April 2022

Balinese Cooking lesson one afternoon was fantastic

Stayed in March 2024

Nothing

Tjampuhan was magical, the views from the room balcony were divine, the rooms were excellent and I highly recommend the hot and cold pools to refresh in after exploring Ubud. Breakfast was also very good. The architecture around the grounds was phenomenal.

Stayed in April 2024

The stairs can be fun if you are staying at the bottom but staff will help with bags

The staff were amazing and the Hotel and rooms built to take advantage of stunning views. I always stay at this hotel as it is calm and set in amazing location.

Stayed in February 2024

The location was STUNNING and the pool and spa was amazing, the heated pools transport you to another world and everywhere you look around the grounds there is so much beauty

Stayed in February 2024

Nothing that we didn't like.

Have stayed here before. Still the same excellent service, attentive & helpful staff. Great room with views. Great options for breakfast.

Stayed in February 2024

Everything

Stayed in February 2024

Nothing - all good

Good location with great staff and great relaxed feel

Stayed in February 2024

I was run down, the rooms especially needed work, particularly the bathroom. The shower was a step in bath which would be difficult to get in to for most older or less able people. The bathroom had mouldy seals around the bath and tiles, there was a leakage in the tiles onto the floor. The bath mat picked up black marks every time you put it on the floor, There was a pull across shower curtain which was white but pink fro mould at least 30cm at the bottom. fibres fell from the thatched roof, leaving the basin covered in black fibres, and more than once had it in my eye. Something was eating the picture above the bed causing debri to fall onto the bedside table and into any tea or coffee you sat there. The first night there was a cat stuck in the thatched roof which miaowed all night in distress. The manager was less than helpful and even appeared annoyed when we went to get help for the cat and discuss a room change. After being told there were no rooms we were eventually shown two others but they were dungeon like and in. more need of repair and upgrade than the ones we had. There are a lot of stairs at this property which are unavoidable and it is not suitable for anyone with even mild mobility issues. The A/C was old but efficient. The towels were greyish white and smelt smoky.

location, environment and most of staff were lovely.

Stayed in January 2024

our bed was a bit hard so we requested a mattress topper..

Everything

Stayed in February 2024

The hotel rooms are in desperate need of an upgrade - we had two adjoining rooms, they were both the same. The bedding was worn, wardrobe doors didn't close and the bathroom was really grim - mold everywhere, it was really disappointing. There were rats scurrying around in the roof which was a bit disconcerting, the staff set some traps and there were definitely fewer the second night. There are no railings on the very mossy paths leading to each room, which on the one hand lends to the charm of the place, but on the other hand would have been really concerning if our kids had been younger. The pool was great, but had broken tiles that our kids cut their feet on. There is a small section of the pool that is suitable for toddlers or younger kids, but if you are travelling with children its important to know that the majority of the main pool is really deep - more than two metres so if your kids are not good swimmers they may not enjoy not being able to touch the ground. Its a bit of a walk into the centre of Ubud which was fine for us but might not suit people who do not have a good level of fitness.

The main areas of the hotel are pretty spectacular with ornate carvings and a general olde world vibe. The hotel is in a unique location and comes alive at dusk with birds, insects and animals roosting. The breakfast was great and our kids enjoyed the pool.

Stayed in January 2024

location

Stayed in January 2024

Balinese style house uphill with fantastic spa

Stayed in January 2024

very beautiful hotel and friendly service and staff are excellent

Stayed in December 2023

The chemicals pool gave both my daughters a rash and they refused to swim in it after the first time which really wasn't great as it was so hot and we booked for 8 nights. My friend who was also staying there had a rash from the pool. Also the pool had tiles missing, they really need to spend some time fixing the pool. The bathrooms were a bit dated.

Absolutely beautiful settings, waking up each morning and sitting on the balcony, the rooms were a great size. We had a lovely stay except that the chemicals in the pool gave both my daughters a rash so they refused to swim after the first time.

Stayed in November 2023

I had an amazing stay at this hotel. The spa and facilities were incredible and I had one of the best massages there. The staff were so friendly and I felt very safe and comfortable travelling as a solo female.

Stayed in November 2023