Since nature is all around you so there are different kinds of insects and geckos but honestly, the room was always clean and no insects were inside.

The resort is amazing with nature all around you. The location is great and is near to Ubud Center and they offer a free bus shuttle. The staff was very helpful, friendly and responsive. The pools are very nice, the whole resort is very cozy and relaxing. I'll definitely recommend this place! We loved our stay there.

Stayed in February 2024

The pool seemed not to be clean. They didn’t have intercom service in my room. Asked to communicate via WhatsApp while it was offline after 12am.

The people working there were helpful. I also enjoyed there breakfast.

Stayed in December 2023

Cockroaches

Serene and beautiful

Stayed in December 2023

Staff were very nice..pool was super

Stayed in December 2023

We had organised with staff to be picked up from airport before our arrival but no one ever showed up Breakfast could have more variety

Great beds and private pool was amazing

Stayed in November 2023

En general la tranquilidad, la villa en la que nos alojamos era muy agradable. La piscina un plus.

Stayed in November 2023

The lush gardens had plenty of mosquitoes but the room had a fogging spay and the bed surrounding mosquito nets. The bed needed double power points next to it for phone recharging. Our small “l” cottage didn’t have a TV. Which we didn’t need. The room had only one inside uncomfortable chair but two chairs and table outside.

Friendly competent staff. Well looked after beautiful Ubud gardens. Traditional Ubud style. The shower is open to the sky, next to the marbled bathroom.

Stayed in October 2023

Staff always asking when the check out is. Breakfast . Apartment cleaning, maintenance.

Location

Stayed in September 2023

More umbrella shades are needed around the poolside. Some of the advertised activities were not available

Great value for money for the price we paid including breakfast. Good choice of breakfast options. Comfortable beds. Great free shuttle service into town. Staff.were.so friendly, happy and really chatty. Lovely people. Loved our private outside courtyard area. And also Loved the traditional outside bathroom daily free water was also welcomed.

Stayed in October 2023

The 2 bedroom villa was private and quiet with plenty of room. Bathroom was pretty special. Private pool in tropical garden setting was an enjoyable bonus. The main pool was also lovely after a hot day out in town. Breakfast each day was delicious with a good variety to chose from but couldn't go wrong with the Indonesian breakfast options. Massage was great. Friendly, helpful staff.Will be back!

Stayed in October 2023

Air conditioner in room was not adequate and areas needed to be cleaned. Area was very noisy at night, with constant roosters crowing and traffic noise. There was confusion on ordering breakfast that was included in our stay. No free bottles of water, when area is known to not have safe water.

The room and bathroom were very large, with unique features. The breakfast was good with several selections. The staff were friendly and polite.

Stayed in September 2023

The bathroom is big, meanwhile the furniture in the entire villa is quite old.

The villas offered by the hotel are very big and comfortable. The stuff was very helpful in booking either the sunrise hiking on Mount Batur and the transfer back and forth Gili Islands.

Stayed in August 2023

Hotel and room is quite close to street, you can hear every sound from the room. Sometimes it was hard to go to sleep. Breakfast was delicious, but it was very limited. Room, pillows, sheets and towels were not clean. There were some stains. The day before our last day, in the morning, we saw some mouse feces in the toilet. Because the bathroom is outside, we didn't care. We went for travelling, we came back late and saw mouse feces again but this time in the room. Call the staff, they cleaned it. Then we tried to sleep again.

It is very close to Campuhan Ridge Walk. There are some decent restaurants nearby. You can walk to Ubud Center but they offer 7/24 shuttle service from Ubud Palace. Staff were amazing and kind. Resort area is quite interesting, public pool is decent.

Stayed in September 2023

Not really a criticism of the villa but the centre of Ubud is crazy busy with traffic - walking around isn’t very relaxing as there aren’t really sidewalks in most places

Beautiful villa, nice shared pool area too, very helpful and friendly staff

Stayed in September 2023

AC wasn't working

Location and rooms

Stayed in August 2023

The facilities are very old and not clean, like the toilet and shower place. Since the toilet is outdoor, I would like to lock it at night or when I went out, but it is very hard to unlock it later, had to ask for help twice, and then just leave it unlock since then. Quite noisy, especially that area is noisy in the morning, can clearly hear the roasters continuously singing from the early morning.

The admin and staff are very friendly. The breakfast is nice. They provide free shuttle between hotel and ubud town center which is really convenient since the traffic there is pretty bad, hard and dangerous to walk due to the narrow road and crazy motorbikes and cars, and even harder to get cars. Super close to a good yoga center, been there twice during my stay.

Stayed in September 2023

Our cottage was lovely and had everything we needed. The staff were great and had organised a driver for us for our first day in Ubud. Also good availability for massages at the hotel, which my friends enjoyed.

Stayed in July 2023

The cleaniness could be better, the Villa could be worth to refurb, since some areas are end of live.

Very friendly and helpful staff, good location because close to Center of ubud. Free shuttle.

Stayed in August 2023

Nice hotel in balinese style! Staff very helpful! Good sushi bar two two minutes walk also massage salon one minute walk

Stayed in July 2023

Everything was fine except one particular thing related to the villa next to ours. There was a family a bit noisy and we hear them as they were in our room.

The villa has 2 floors and this was a nice experience for a us because we are a family with 2 children. The food and the staff were very attentive and kind. We also used the swimming pool and spa and it was a pleasant experience. Lastly, very good value for the money

Stayed in August 2023

It’s just a personal choice, but there was very limited options for vegetarians or vegan breakfast.

The location, ambience and traditional Balinese style. Felt very private even when I’m our own, spacious room. We had a pool for 4 rooms in addition to the main pool. The outdoor bathrooms and the baths!

Stayed in July 2023

Wet footpaths leading to villas

Private Pool was great, and open bathrooms were amazing

Stayed in July 2023

Just one very small thing, the water in the pool was a bit chilly. But the rest was fantastic.

We loved staying at The Sungu! We had de villa with private pool and this was fantastic. Personnel is very friendly and helpful (also with organizing tours and arranging taxi to city centre), breakfast is very good and location is just outside the city center (so much more quiet than the center and still close by).

Stayed in July 2023

The hot water could have been hotter.

The rooms were very different to anything we’d ever stayed in before. We felt like we were living Ubud life, with gecko’s sleeping in our rooms 🤣.

Stayed in July 2023