The Quay, Waterford, Ireland
#5 of 14 hotels in Waterford
Guests' ChoiceBased on 3430 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.5
Staff
9.2
Value for money
8.4
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Wen
United States of AmericaWish there was a mini fridge in the room. Be aware that this place also requires a 50 euro security deposit that is returned after the stay.
Good location for travelers as it's close to bus stops and train station. More modern bathroom.
Stayed in April 2024
Reviewed: April 18, 2024
Shirley
IrelandHad an excellent night staying lovely bar and lovely lunch and an excellent breakfast Staff friendly and looked after us very well would recommend and will be back. Thank you
Stayed in April 2024
Reviewed: April 16, 2024
Tanya
United KingdomThere’s nothing to dislike
Friendly and helpful staff, comfortable and very clean. Good location. Lovely decor.
Stayed in April 2024
Reviewed: April 15, 2024
Aisling
IrelandThe only issue was that our room was very warm and when we opened the window we could hear the ventilation system running all night right outside our room. In hindsight we could/should have turned off our heat before leaving the room that evening.
The hotel is ideally located right across from the bus station. The staff were all very friendly, kind and generous while we stayed with them and a credit to the hotel. Overall, the accommodation is adequate and reasonable for the price you pay.
Stayed in March 2024
Reviewed: April 15, 2024
Paul
IrelandClean modern bedrooms, super location!
Stayed in March 2024
Reviewed: April 14, 2024
Dorah
IrelandThe TV wasn't working
The breakfast was very good as expected. Howevewr the TV in the room was not working .we couldn't see any images.
Stayed in April 2024
Reviewed: April 13, 2024
Pat
IrelandLocation
Staff
Stayed in April 2024
Reviewed: April 13, 2024
Robert
SpainNothing
Great location. Fabulous food.
Stayed in April 2024
Reviewed: April 11, 2024
Bernadette
United KingdomRestaurant menu could have been more varied
Accessible, for touring,local amenities. Breakfast great,could have been cheaper and need to give more accurate times for breakfast
Stayed in April 2024
Reviewed: April 10, 2024
Marion
IrelandNothing
Staff were so friendly and hotel was very clean.
Stayed in April 2024
Reviewed: April 9, 2024
Annette
IrelandNo leisure facilities
Staff very friendly and helpful. Breakfast was very good
Stayed in March 2024
Reviewed: April 8, 2024
Vanessa
IrelandHad to ask twice for toilet roll, small detail but should have been double checked before arrival.
Fantastic staff, from the minute of arrival. Lovely food and value for money.
Stayed in April 2024
Reviewed: April 8, 2024
Michael
IrelandThe hotel is in the town centre. It is clean and friendly staff.
Stayed in April 2024
Reviewed: April 7, 2024
Patrick
IrelandTwo simple things The double bed in the room , it was a proper double bed and not two singles put together. Secondly the mugs in room were proper size mugs for tea/coffee Simple things like that make the stay much nicer
Stayed in April 2024
Reviewed: April 7, 2024
Michael
IrelandNothing
The staff and location was lovely
Stayed in April 2024
Reviewed: April 6, 2024
Nicholle
CanadaThe carpet could be updated if you want to be picky
It was clean, good location, and friendly staff
Stayed in April 2024
Reviewed: April 6, 2024
Anne
United KingdomHaving to pay for parking .. Lost an hour of my stay trying deal with paying on line !! .. Didn’t work … Then lovely Orla receptionist came out to the parking machine and helped me to achieve my parking ticket goal !! After an hour !!
Everything .. The hospitality of the Irish is second to none .. The location .. The staff .. The food .. Everything excellent
Stayed in April 2024
Reviewed: April 6, 2024
Lisa
United KingdomNothing
It was clean and tidy and the staff were really helpful with helping us pay for parking. The room was good but the toilet didn’t flush properly, we did mention to reception when we checked out.
Stayed in April 2024
Reviewed: April 5, 2024
Claire
IrelandNothing
Perfect for girls night away - put our 2 rooms beside each other
Stayed in April 2024
Reviewed: April 5, 2024
Julie
United KingdomNothing
Hotel was amazing...had breakfast,it was fantastic. Room was spotless. Hotel staff excellent
Stayed in March 2024
Reviewed: April 5, 2024
Susan
IrelandI would have preferred and shower with a removable attachment.
Staff extremely friendly. Nothing was a problelm. Very clean and comfortable. For really fresh and tasty. It was our second time there and I will definitely return.
Stayed in April 2024
Reviewed: April 5, 2024
Kiely
IrelandParking - had to get up early to put a ticket on my car in case it was clamped
Very Centrally located - Breakfast was fantastic staff very attentive - room was very comfortable
Stayed in April 2024
Reviewed: April 4, 2024
Mark
IrelandVery confusing breakfast set up.
Location, comfort.
Stayed in March 2024
Reviewed: April 4, 2024
Sophie
NetherlandsNeeds some updating, looks dated
Great location, spacious rooms and good breakfast
Stayed in March 2024
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