Reviews of Fairhill House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Clonbur, Clonbur, Ireland
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Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 8, 2025 · Stayed in August 2025
Verified reviewWe were traveling with 2 families and 3 large breed dogs. On arrival the staff was very friendly and it was not problem to bring the dogs to the bar in the evening.
The hotel in in the main street of a very small village and parking is difficult to find. But the lovely staff guided us to the rear of the hotel were parking was secure and plenty.
Reviewed: July 11, 2025 · Stayed in July 2025
Verified reviewIf I could give a zero I would
Still waiting for a full refund for the property. Key cards didn't work. Downgraded a room. Room was decrepit. No TV. Aged and broken furniture. Mould on curtains. Door had to be left on bolt as we couldn't get in or out as key cards didn't work . Told it was perfectly safe to do this.Staff had to climb over neighbouring apartment balconies to open other rooms through sliding doors...how safe is that. Manager was told of problem at 13:00 as several other guests were also impacted. We were told manager was on route. On contacting the manager (Guru Singh) his phone went to voice mail. By 17:30 I contacted bookings and placed a complaint. By 18:00 the manager had still not arrived. We had to find accommodation an hour away. On Monday staff confirmed the manager had in actual fact not arrived on Saturday but was coming in at 12pm. My husband contacted him and he confirmed he would organise a full refund with bookings. I have just received an email this morning , 7 days after the fact from bookings saying they couldn't reach an agreement with the accommodation and the issue was escalated....seriously! They told me not to cancel the booking on the spot as I would be penalised...now it seems maybe I should have...maybe some compensation would have been better than this. What was supposed to be a wonderful mother-daughter get away was an absolute nightmare. Appalling service
Dear Francee, we're truly sorry your stay didn’t meet expectations.. Unfortunately, technology can sometimes let us down, and the key card issue was completely out of our control at the time, though it has since been fully resolved. Please know that everything you've shared has been taken into careful consideration, and a full refund has been issued. We truly regret the inconvenience this caused to your family getaway. Should you choose to visit us again in the future, there will always be a warm welcome waiting for you here at Fairhill House Hotel.
Dear Francee, we're truly sorry your stay didn’t meet expectations.. Unfortunately, technology can sometimes let us down, and the key card issue was completely out of our control at the time, though it has since been fully resolved. Ple… Show more
Reviewed: April 18, 2025 · Stayed in April 2025
Verified reviewClean tidy
Reviewed: April 13, 2025 · Stayed in April 2025
Verified reviewVery clean, great food and friendly staff.
Thank you Caron, hope to see you again!