We was a little disappointed with the roof top area as was under the impression with paying the extra that we would have had a roof top bar. Yes we had the opportunity to have free tea and coffee but we had that in our room. We used the Spa but was disappointed with the sauna as it did not come up to our expectations, the chlorine was very strong in the pool. Not sure if the restaurant was part of the hotel, but was very upset with eating there on our last night when we eventually got a table and ordered our dinner once we finished we was never ask if we wanted a dessert and after a while (30 mins) we asked about desserts we was told the kitchen had closed at least 45 minutes before the scheduled time.

the room was very good, with all its mod cons. The layout of the hotel was nice a clear and easy to find your way round.

Stayed in April 2024

I enjoyed my stay. Only thing I did not like is that the tv does not connect to Netflix or other streaming services

Stayed in April 2024

The shower pressure in the room, the noom was next door to a lift which was quite noisy

Loved the hydro pool and spa area. Early check in was accommodated very well as we were a few hours early

Stayed in April 2024

No onsite parking Very hard to get to the car park And back Should have had a valet service for the car Especially a first class hotel like this

Location was great

Stayed in April 2024

Hospitality

Stayed in February 2024

The room was exceptionally warm and the air con was inefficient so I didn't sleep well. As the windows don't open it can feel quite stuffy. The streets outside didn't feel the safest to be walking in after dark.

Good location, good facilities and clean and tidy room. Got upgraded to benefit from free tea and coffee in the club lounge which was nice. Appreciated the nice coffee in my room too!

Stayed in April 2024

The location was no the best . A lot of homeless people and junkies

The hotel entrance was nicely decorated and the food was good

Stayed in April 2024

We had another resident staying in the hotel banging on our door and shouting with his friends early hours of the morning.

Stayed in April 2024

Very clean and comfortable surroundings. Very good breakfast.

Stayed in April 2024

Gorgeous hotel

Stayed in March 2024

Location was walking distance to main part of the city. Beautiful design and furniture, very comfortable beds!

Stayed in April 2024

Everything was great!

Stayed in February 2024

There is key cards for everything A one stop key could suit all No issues otherwise

The beds were so comfy, the location was ideal as it is so central. The price was fair and would easily stay again in the morning. The food was lovely and fair 10/10 from start to finish Luas brings you straight there

Stayed in April 2024

Rooms were lovely and clean. Beds were very comfortable.

Stayed in April 2024

There's nothing we didn't like about our stay, but could have had more hangers for clothes.

The breakfast was very good, something for everyone. Staff were very helpful. Room was very clean. The location was just right, plenty of options for transport.

Stayed in April 2024

Nothing

Quiet, clean, comfortable and handy location

Stayed in April 2024

- A key card often does not work for lift - Noisy as just next to railways

- Staff was friendly and kind

Stayed in April 2024

No car park.

The decor was fabulous... The rooms are decorated beautifully.. Warm and comfy.

Stayed in March 2024

Noisy

Modern and clean

Stayed in March 2024

Spa is very small & would have been disappointed if we had paid extra to use it (included in free upgrade so good to get a chance to try it out). The Place bar wasn't open late as advertised but we were able to grab a drink in the restaurant bar.

Great location, rooms very comfortable. Trendy city centre hotel. So close to train & handy for concert in the 3arena.

Stayed in March 2024

Website states bar is open until 11.30pm, however on stay it was closed at 10.30, we were just back from a show at the O2 and were hoping for a drink or two, this is the only disappointing thing.

The hotel is perfectly located beside train station and luas stop for the O2 It is decorated beautifully and the room was so comfortable Breakfast was very good

Stayed in March 2024

Dodgy area

It was ok

Stayed in March 2024

Construction in the area, saw a few vagrants but overall, nice property!

Clean, comfortable, accessible, but some construction was taking place which hid the properties potential

Stayed in March 2024

I was tired so it didn’t bother me a lot but the trains run till late at night and from early in the morning so if you’re sensitive to noise, wouldn’t recommend this place.

Staff were really nice! We took a train from Belfast and arrived at the station very close to the hotel so it was very convenient.

Stayed in March 2024