Local to airport Very helpful staff

Stayed in April 2024

Lovely place a bit out from the city but what can you do on a bank holiday weekend

Stayed in March 2024

Pool too busy with non residents. Would have liked a quieter bar area separate from the restaurant.

Big comfy bed.

Stayed in April 2024

The fan in our room never turned off so was quiet loud and the bed was very creaky. We were in room 110 and paid for the upgrade and werent very impressed with the value for money. When we went in the throw cushion on the bed had crumbs on it. Couldnt warrant paying for a starter has they were very overpriced

The staff were extremely helpful and friendly. Couldn't fault them. Food was nice.

Stayed in April 2024

Room heating controls and the lack of heating in the bathroom was quite concerning, it made for the shower and bath to become exceptionally cold and without adequate ventilation meant the room was unnecessarily steamy

Room was very comfortable and having the use of the spa and gym facilities without any additional cost was a big benefit in the overall stay

Stayed in January 2024

Food wasn’t too hot and the security deposit on arrival

Location

Stayed in March 2024

the options for dairy free weren’t the best, and the room always felt really cold when we went in, so a heated hand rail would have been a nice addition

staff were super friendly and the place was very clean and nicely presented

Stayed in March 2024

Talbot selection brooms is very nice

Stayed in March 2024

The bed was broken and so uncomfortable we also had a small double and single bed, when I booked a double room only. On checking out staff tried to charge for meals and drinks we never had. They had been charged to our room before we even checked in.

The staff where friendly and very helpful

Stayed in February 2024

Bed was not comfortable there was a lump in the middle

Stayed in March 2024

A little outdated interior in the room, scolding water running for quite a while from the tap in the morning until it became managable to take a shower

Nice interriors in the common areas, restaurant, bar and corridors. Very good food and drinks. Nice people. Swimming pool

Stayed in February 2024

There was some rattling on and off in the air vent in our room that interfered with sleep a little but overall the hotel was quiet

Nice hotel, comfortable bed

Stayed in March 2024

First night was not good. The bed was the worst I have ever laid on.Hard and a very creaky base. Wedding on at the venue. We were above the event ! Noise till 2.00 am.

After moving rooms all was ok. The bed was comfortable. Breakfast was very good. Although we were to busy,there is a health club to use. Bar was friendly and welcoming.

Stayed in March 2024

The bed was not that comfortable

This place had a fun look to it and felt like stepping back in time. The staff were nice and the room was larger than expected.

Stayed in March 2024

The bed was a bit lumpy on one side and it was pricey for room only.

Location

Stayed in March 2024

Hotel looked tired,. Deluxe room not very deluxe. Bottle of water only extra I could see & perhaps a bigger bed.

Location is great

Stayed in March 2024

The room was quite cold

The place was lovely a set in lovely grounds.

Stayed in March 2024

Dont bother with the breakfast. We had a poor experience. Staff need training. We approached the host stand and received no hello or good morning just “what number” to which we replied what? Your staff member rolled her eyes at us and said “what room number.” We told her and she said okay. Then walked away. We had to find a table ourselves which was extremely difficult as they were all filthy. We were not asked if we wanted any tea or coffee, we did not receive any. We also were not told that half of the hot food is actually in the kitchen and has to be requested, such as beans, hashbrowns, poached egg etc. We only knew from overhearing other people asking , and watching them chase your staff around the breakfast room to ask for tea. The pancake machine wasnt working. The food that was sitting out was dried up and cold, and swimming in grease. And to top it all off your staff started setting up the room for a meeting while everyone was trying to eat their breakfast. So tables and chairs were being pulled around the place and stacked up to prepare for this meeting that was not until 12. We were at breakfast at 8 am so i dont know why they felt the need to cause a disturbance then. She also would not let people sit at the rear of the breakfast room , and squashed everyone in up the front so she could prepare for this meeting. Just appalling way to treat guests who have paid so much money.

Was greeted by the lovely Arusha at reception. Very kind and welcoming. Big hotel in a good location. Room was huge and had everything you could want. TV wasnt great. Small and few channels. Leisure centre was lovely and pool was heated which was a nice touch.

Stayed in March 2024

TV was in an odd place in the room

Comfortable, spacious room and bed. Good shower.

Stayed in February 2024

The location to Ballincollig town is ideal!

Stayed in February 2024

It was lovely

Comfy bed, quiet room, leisure centre

Stayed in February 2024

On our first night we where woke at 1.22am by people walking, talking & moving, what sounded like furniture, above us. I did mention it to reception the following day & they said it was probably staff setting up for a function the following day & if it happened again just to ring reception!!! We had dinner in the Bistro the first night, didn't seem to busy but we found the wait to be served quite long. Starters where fab but mains disappointed us. We had booked breakfast for 8.30am, we found the food had been sitting since the start of service & the eggs we in a bad way, it was the same on the second morning. Alot of the chairs in restaurant & room where in bad need of a clean & there where cobwebs in our bathroom.

Loved the room, we paid for an upgrade & stayed in an Ellis Collection room. It was beautifully decorated & the bed was very comfortable. Car parking at the hotel was brilliant. The location of the hotel is perfect for a trip to Cork City & The Blarney Castle. Reception staff where lovely & friendly.

Stayed in February 2024

Pool/gym was a bit outdated and could do with an upgrade. TV in my room wasn’t working fully, it was missing stations. My shower wasn’t very hot but it was just about acceptable.

It was presented well, warm and cosy on what was a miserably wet night when I stayed.

Stayed in February 2024

Very comfortable and friendly

Stayed in February 2024