Promenade, Salthill, Galway, Ireland
#24 of 45 hotels in Galway
Guests' ChoiceBased on 3060 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.8
Value for money
7.7
Free WiFi
8.7
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End of dialog contentReviewed: 16 April 2024
Mary
IrelandThe plastic flowers everywhere..
Had a really nice stay. Staff were lovely. Food was really nice .Rooms were comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Michele
United KingdomCold breakfast items
The location and food
Stayed in April 2024
Reviewed: 14 April 2024
Andy
United Kingdomshould start planning interior refurb within the next 5 years
spacious room, friendly staff, good breakfast, underground car park, good restaurant and bar
Stayed in April 2024
Reviewed: 14 April 2024
Darren
IrelandOn our last night in the hotel the bed was incredibly uncomfortable and it was very hard to get a good sleep, I constantly felt like something was on me, like the bed had bed bugs in it and when I woke up the next morning I had to go for a shower to try and feel comfortable again. This was my fifth time staying in the hotel and it was the only time neither me nor my partner had a bad night's sleep at the hotel. Other than that it was an enjoyable experience
I enjoyed the nice relaxing atmosphere in the hotel and the option of the leisure centre. It has a great location so close to the city and salthill is a lovely area.
Stayed in April 2024
Reviewed: 10 April 2024
Sean
IrelandRoom was very clean and quiet Location very good
Stayed in April 2024
Reviewed: 9 April 2024
Jean
IrelandPlastic floweres at the front door. I feel fresh flowers would have made the space fresh on arrival.
great choice for breakfast. Breakfast staff were very helpful. Receiption staff were friendly and extermenly helpful. Pool area was very clean
Stayed in March 2024
Reviewed: 5 April 2024
Ann
IrelandLift to 4th floor not working properly. Extreme inconvenient
Great location. Food very good and service good.
Stayed in April 2024
Reviewed: 5 April 2024
Hanan
Saudi ArabiaView
It was nice
Stayed in April 2024
Reviewed: 3 April 2024
Keith
United Kingdomrestaurant very busy, menu could be more diverse and healthy
the view from our bedroom, excellent breakfast
Stayed in April 2024
Reviewed: 3 April 2024
Keith
United KingdomNothing in particular
Easy to get to Salthill
Stayed in April 2024
Reviewed: 2 April 2024
Paul
RomaniaNothing comes to mind.
Location was absolutely incredible, the room was big, bed was very comfy. Staff was polite and always helpful.
Stayed in April 2024
Reviewed: 31 March 2024
Kenneth
United KingdomRoom was excellent. Location was perfect. The leisure facilities were first class.
Stayed in March 2024
Reviewed: 29 March 2024
Elaine
IrelandThe design was lovely, the car park is so accessible and staff very lovely
Very clean, accessible and very modern
Stayed in March 2024
Reviewed: 26 March 2024
Ramune
IrelandEvening food was not that good as expected. Breakfast was very nice.
Staff very friendly, location is perfect, nice and clean.
Stayed in March 2024
Reviewed: 21 March 2024
Lily
IrelandRoom had a beautiful view, breakfast was lovely and staff were very friendly.
Stayed in February 2024
Reviewed: 18 March 2024
James
United StatesPeggy at reception was amazing. The bar staff was fantastic too!!!
Stayed in March 2024
Reviewed: 18 March 2024
Steven
United KingdomBreakfast not part of the stay, only 2 plug sockets in whole room.
Location was perfect, shower was first class
Stayed in March 2024
Reviewed: 13 March 2024
Norma
IrelandThe food in both the Prom restaurant and Blackrock bar was very poor. There was almost nothing to suit our taste so it was very disappointing.
room very comfortableand exactly as we had booked.
Stayed in March 2024
Reviewed: 7 March 2024
William
IrelandI got charged car parking per day after spending €400 plus euro . €5.00 per day which is reasonable I accept . The issue is the website says car parking is complimentary. When I asked i was told yes but you did not book direct with us and booked with booking.com so we need €10. So I paid but after being there for 3 days the barrier stayed up and so people could drive out with no problem and after telling them this nothing changed .
Property was well kept and location was good
Stayed in March 2024
Reviewed: 5 March 2024
Kate
IrelandLocation was amazing. Room was large and comfortable. Staff were exceptionally friendly and helpful. Gym was really well equipped. Sauna was great and really hot. View was gorgeous.
Stayed in March 2024
Reviewed: 4 March 2024
Jim
IrelandBackground music too loud
Near the prom
Stayed in February 2024
Reviewed: 26 February 2024
Leah
Irelandfood
staff
Stayed in February 2024
Reviewed: 26 February 2024
Trevor
IrelandFor a 4 star hotel the bedroom and in particular en-suite was very small
Friendly staff at reception and beautiful location on salthill seafront
Stayed in February 2024
Reviewed: 24 February 2024
Jennifer
IrelandA little disappointed in menu in restaurant but the food was good
Lovely stay! Great bar and breakfast was good
Stayed in January 2024
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