Newtwopothouse, . Mallow, Ireland
#4 of 6 hotels in Mallow
Guests' ChoiceBased on 564 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.3
Facilities
7.8
Staff
9.1
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 23 April 2024
Deirdre
IrelandAll good
Staff were very pleasant. The hotel has charm and the room was spacious, clean and comortable. Also the food was excellent.
Stayed in April 2024
Reviewed: 13 February 2024
Marie
IrelandNothing
Really friendly staff, felt 'minded' throughout. Great location too.
Stayed in February 2024
Reviewed: 12 February 2024
Maria
IrelandThere was nothing to dislike but perhaps extending breakfast serving time on bank hol weekends might be a possibility.
Unfortunately missed breakfast as slept in. The very friendly receptionist offered us coffee/bottled water as we were checking out which we really appreciated. We had a lovely meal in the restaurant and again the receptionist booked us a table by the tv in the bar to watch a match. The staff in general were welcoming and friendly and there was a very relaxed atmosphere on the premises. I very much appreciated the additional parking time on site.
Stayed in February 2024
Reviewed: 5 February 2024
Mark
BelgiumNothing to add
Excellent value with a huge with huge room. A super breakfast at the excellent price of 12 EUR (possibly less, can't quite recall) in lovely grounds.
Stayed in December 2023
Reviewed: 28 December 2023
Valerie
IrelandThe car park was muddy
Excellent breakfast and service. Nicely located close to Doneraille Park.
Stayed in December 2023
Reviewed: 22 December 2023
Sarah
IrelandFood could be hotter
Plenty of parking, Comfortable room, polite staff
Stayed in November 2023
Reviewed: 17 December 2023
Hudson
United KingdomMy room had 2 single beds. Would have preferred a double.
Nice restaurant and friendly efficient service.
Stayed in December 2023
Reviewed: 14 December 2023
Caroline
IrelandThe rooms need a little TLC, especially the bathroom. I couldn't control the room temperature which ended up being quite hot. The building is beautiful but as it is quite old, there's little noise insulation and I was woken up by very inconsiderate and loud guests outside my door at 4am.
Excellent location, lovely and helpful staff, large and clean room.
Stayed in December 2023
Reviewed: 10 December 2023
Annette
IrelandThe location
Stayed in November 2023
Reviewed: 28 November 2023
Dermody
IrelandAll good
Stayed in November 2023
Reviewed: 3 November 2023
Margaret
IrelandNothing
I loved the ambiance and the location
Stayed in November 2023
Reviewed: 30 October 2023
Susan
United KingdomCarpet thru to bedrooms a little tired - but that is very low down my list of priorities.
Nice comfortable hotel - stayed before and will again
Stayed in October 2023
Reviewed: 24 October 2023
Patrik
GermanyThe Location
Stayed in October 2023
Reviewed: 23 October 2023
Paula
United KingdomThe carpet on the corridors needs changed
Breakfast was lovely and the staff were excellent
Stayed in October 2023
Reviewed: 20 October 2023
Julie
IrelandThe thick quilt was heavy & I was too hot & slept very badly. I asked for a lighter one (it was August) but was told there were none. Our old wooden headboard was attached to the bedside cabinets & the whole structure banged against the wall. Needs to be modernised. There was a desk in the corridor to the bedrooms with a staff member doing admin work. I felt she should have been in an office, it was weird walking past her desk & computer. No room information folder, I was told this was due to Covid?
Great location, lovely view from our room. Very helpful & friendly staff & wonderful food. We enjoyed restaurant service in the bar on both nights & were very impressed. It was my husband’s 70th birthday & they arranged for a special dessert plate for him.
Stayed in August 2023
Reviewed: 14 October 2023
Keith
IrelandHad rrouble getting kettle to work but evenrually sorted it. Was going to ring reception but phone was not plugged in and did not find appropriate socket. Some smalk iem eg hairclip found on carpet next to bed Roon was a little dark as well.
We were sorry we did not eat breakfast at the hotel . Had a disappointing overpriced breakfast at Doneraille park. Room was large and comfortable
Stayed in September 2023
Reviewed: 3 October 2023
Nicholas
United KingdomThe showers in rack of the 2 rooms we stayed in dripped 24/7 and couldn’t be stopped, causing both rooms to mist up with condensation
The staff were excellent
Stayed in October 2023
Reviewed: 2 October 2023
Anne
IrelandLovely grounds around hotel
Stayed in October 2023
Reviewed: 25 September 2023
Noriana
IrelandHallway carpet needs replacing
Loved the bed linen… the duvet was super cosy and I had a brilliant sleep. Temperature of the room was just perfect! The staff at all points of contact were extremely helpful. Room was so spacious as was the bathroom and loved the furniture and overall hotel vibe was busy and friendly. The staff were great.
Stayed in September 2023
Reviewed: 20 September 2023
Nicholas
IrelandA flashing light from ceiling smoke or other alarm which kept us awake. Notified Receptionist next morning who was most apologetic and professed that she was unaware of this but would get it fixed.
Good evening meal with bar food. Good breakfast choice. Comfortable bedroom and clean bathroom.
Stayed in September 2023
Reviewed: 5 September 2023
Martin
United KingdomNothing really although Sunday night music was loud near to my room12 so did not bother trying to sleep until it finished around 11.30pm.
Comfortable stay in nice hotel although only got there 9pm and away by 9am next morning straight after breakfast so hard to comment about the facilities as not really had chance to use.
Stayed in September 2023
Reviewed: 2 September 2023
Borges
IrelandWe came for a family member’s wedding. We stayed in a chalet and it was absolutely wonderful. There is an extra sense of privacy and security you don’t usually get in a hotel. The staff were extremely accommodating and helpful . Would definitely recommend.
Stayed in September 2023
Reviewed: 25 August 2023
Brian
United KingdomCorridor carpets need replaced
Stayed in August 2023
Reviewed: 22 August 2023
Maureen
IrelandThe bar was a bit noisy during dinner but then everybody was having a good time
Very comfortable and quiet considering the Hotel was full
Stayed in August 2023
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