Breakfast was served at a different hotel due to the refugee situation at BY14, it was fine but not really what you want in the morning, having to go outside to get your breakfast.

Stayed in January 2024

can't select a room with a view for a family

good view and location

Stayed in October 2023

Gym and terrace not as pictures

Great location near the beach and carmel market, lovely breakfast and comfy room

Stayed in October 2023

Although I visited BY14 during a not so great timing, the team handled the situation very well and always transmitted safety and calmness to the guests. I appreciate tons for the effort and attention of all during hard times. Besides that, the location is amazing: 2 MIN walk to the main beaches, to nearby restaurants and public transportation. The breakfast is innnnsanely good :)

Stayed in October 2023

My room was quite small. There was a bit of noise from the roadworks outside, but expect it'll be better once that's done.

The breakfast was in a café next door with a lovely little open air garden. Very tasty food, too, lots of options. The hotel is just one block away from the sea. Seven minutes walk and you can have a pre-breakfast swim.

Stayed in September 2023

Walls were a bit thin

Sensational breakfast - most definitively worth including

Stayed in October 2023

The hotel organized their own taxi to take me to the airport and he ripped us of ( hotel said 180 shekels but when we said we would pay via a credit card he said the new price was 250 shekels - I reluctantly agreed as my company was paying , but I would have refused if I had to pay from my own private funds). Organize your own taxi...... Also there is a massive building works in front of the hotel so prepare for lots of dust and noise.....

Stayed in September 2023

Noise from construction of new tram line in front of hotel.

Breakfast was good

Stayed in September 2023

Overly fresh smell in the reception. Good location to the beach

Stayed in September 2023

Close to everything

Stayed in September 2023

Only thing it didn’t have, was a pool.

Great location, really close to the promenade and the beach. Lovely rooms with everything need. Got a free upgrade to Seaview and lovely view to wake up to and go to sleep to.

Stayed in September 2023

Too noisy. Construction of metro in front. Noise since before 4 am. Also some butterfly misquitos that live and nest in the drainage.

Spacious. Good ac.

Stayed in September 2023

Nothing stands out for something I did not like.

Staff friendly. Hotel location a few blocks from beach. Room perfectly acceptable. For my purpose, this hotel is on pickup list for Bein Harim Tours. The tours start early. I was glad to roll out of bed, walk out front door and be where the tour picks me up.

Stayed in August 2023

Some staff is just plain rude, no patience. They are on their mobile phones and dont even look up. My room was ok but there are things lose that need better maintenance. Bed was way below standard. I slept on sprinfs ! One porter guy by the door doing absolutely nothing but his mobile phone. We came in to check in and he did not even look up from his phone. The staff really need training on manners and service.

Location is very good. Even though there is construction of the metro line in front of hotel, there is no noise, you can reach the hotel quite good. Lobby area is very nice and comfortable. Very clean hotel. Yulia from reservations was really amazing.

Stayed in September 2023

I needed a little more space for shabat meals

Excellent location, well mantained… good rooms

Stayed in September 2023

The location. The hotel needs to warn of the constructions outside the hotel that not only makes it hard for taxis to reach but also causes incredible noise even on the 10th floor where I was staying

The staff were incredibly friendly and helpful

Stayed in August 2023

Smaller room, construction nearby made things a little unpleasant.

Location close to the beach, Carmel Market and restaurants. Great breakfast.

Stayed in July 2023

After I paid for my room my room key failed to work, I went up and down to reception several times before I got a reliable key; also disappointingly TV channels that worked at this hotel a week ago no longer worked.

Cleanliness, convenient location, excellent breakfast, gym, coffee machine, double bed was provided this time (last time it was not)

Stayed in August 2023

at the breakfast, many items in the menu were not available (every day). Why there is a generic menu that doesn't work? Could have a "menu of a day" instead.

Location is good, air-condition in the room was excellent. It is also very quiet hotel - I did not hear sounds of the street or neighbors while being in my room, which I really appreciate.

Stayed in August 2023

The road work on Ben Yahud. Not the hotel's fault but it's happening and it's unpleasant to look at and sometimes very noisy.

The staff, the breakfast and the free coffee was great. The bed was comfy and overall the hotel was good value. A special mention for Omer, one of the hotel's hosts. She was wonderful. Extremely helpful and responsive. By far and away the hotel's best asset.

Stayed in August 2023

the bed was a bit hard.

Very nice hotel, well situated close to the beach. Amazing personnel, Room was good, the bed a bit hard, but we survived. Free coffee in the lobby area, very nice. Breakfast is fantastic.

Stayed in August 2023

Some people on roof were loud

View from roof

Stayed in August 2023

The hotel charged me with extra money and they didn’t return it back

Stayed in June 2023

Aircon made a noise but that was a minor overall

The nicest people I have met in a very very long time . So helpful and kind

Stayed in August 2023