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Reviews of The MAZ Jerusalem

Shlomtzion Hamalka 17, Jerusalem, 91002, Israel

#88 of 128 hotels in Jerusalem

Guests' Choice

Review Score

Based on 118 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    9.6

  • Facilities

    7.6

  • Staff

    7.8

  • Value for money

    8.0

  • Free WiFi

    9.2

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Showing 1 - 25

  • Reviewed: November 6, 2023

    9.0
    I would definitely recommend the hotel as it was comfortable and well situated.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was sorry that the wifi wasn’t working on my floor.

    The room was spacious and comfortable with a nice modern bathroom.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    All good. Clean
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No window to the room

    Location. Very close to Jaffa Gate

    Stayed in September 2023

  • Reviewed: September 21, 2023

    7.0
    Basic hotel, good if you go for sleeping only
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    The rooms are very tiny and lack light in the bedroom

    It is a self-check-in hotel, basically, you almost never face the personnel.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Great location and value for money
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioner in the shower made a huge noise. There was a note on the coffee machine in the lobby saying that there should be milk in the fridge, but there never was. There was no hot water either, so I couldn't have tea. The room reserved for luggage was an unguarded warehouse, so any of the hotel's residents could have stolen our travel arrangements.

    The location was great and the staff was easy to reach by message. The room was nice and the fridge was a plus.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Very good staff and location, clean.
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The only bad thing was that the room didnt have a window outside.

    Location. 5 min walking from Jaffa Gate

    Stayed in September 2023

  • Reviewed: September 8, 2023

    7.0
    Good location, too much artificial scent, definitely worth the money.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the artificial scent they use in the hotel and rooms.

    I liked the location, and the service.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    A comfortable stay in a great location in Jerusalem.
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are quite loud - we had a room at the back so less noise from the street but the air conditioners are fairly noisy if you are sensitive to that. A few sockets in the room didn’t work for electricity which wasn’t a problem for us.

    The location is great - especially for those travelling up from Elat on the TouristIsrael shuttle bus as the last stop is close. The reception staff are quick to correspond via WhatsApp and access was hassle free.

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    All very well

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Decent value for money
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit noisy. No elevator.

    Prime location

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Overall experience is awesome
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night

    Have to walk upstairs, might be trouble for heavy luggage

    Great Location

    Stayed in August 2023

  • Reviewed: August 12, 2023

    9.0
    Great location and easy access!
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought this was fine because I am a small person (5ft5) but if my partner (6ft) had come with me he would not have been able to use the bathroom comfortably as it is very small.

    Great location. Walking distance (10-20mins) to the old city and Jaffa Road with the markets and many cafes and restaurants. 2min walk to the pick up/drop off point for Tourist Israel tours which was very convenient. I loved the contactless/keyless check in/out and entry. I had no worry of forgetting a key or card and locking myself out as the hotel and room are key code entry. This also allowed easy very late check in and very early check out.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    7.0
    Solid Airbnb style hotel
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towels were bad quality and outside noise was quite loud

    Great location

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Good place and very good location!
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom is a bit small, but it is oke! You will not meet the staff, because it is self- check in. Questions you need to ask by chatting online. The beds are very hard.

    Very good location! Close to the old city. And nice places close by to have lunch or dinner. You communicate with the staff by chat. They reply very quick!

    Stayed in August 2023

  • Reviewed: June 19, 2023

    7.0
    Great location. novel experience
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 1 night

    This is a completely staff-less hotel, and booking.com should mention this more prominently. That type of stay should be listed as a separate category, so people know what to expect. I had hard tome trying to find how to enter it, and had to rely on shopkeepers around the area to point this out.

    Location was very good, above expectation. The room was spacious , although the bathroom could be cleaner.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location and easy to communicate with the hotel team

    Stayed in May 2023

  • Reviewed: May 27, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator from the ground to first floor, few steps of stair from elevator to room

    Location is super cool, walking distance to old city and the store is just next door

    Stayed in May 2023

  • Reviewed: May 27, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator from ground to 1st floor, and few steps from elevator to room

    Location is super cool, where to old city or pick up point of local tour are really good

    Stayed in May 2023

  • Reviewed: May 25, 2023

    9.0
    Great place where to spend some nights In Jerusalem
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    we stayed 3 nights and we definitely will be back again here if we will be in Jerusalem. you have got all the facilities in the room as well as a cooler to refill your water bottle or the Nespresso coffee machine for the morning or boiler to make hot water/tea. the location is great, very central and close to the main sightseeings - also the area in general is very nice, full of tiny restaurants / cafes. the staff was friendly and available from day 0, therefore thank you so much for making this staying great!

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Amazing
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The air conditioning remote control wasn't working. My first 3 nights was very uncomfortable. They not clean your room during your stay. They just come to yr room for fresh towels. No microwave at the hotel.

    The location

    Stayed in April 2023

  • Reviewed: April 29, 2023

    7.0
    Great location, good value for the money.
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 3 nights

    Rooms were super small, but it was enough for just spending the night.

    Location is amazing! just a few minutes walk to the Jaffa Gate. Easy access to restaurants, cafes and public transportation.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    8.0
    overall , it is very pleasant stay at The Maz
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    no staff at work , can’t get help when required

    location and clean

    Stayed in April 2023

  • Reviewed: April 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    AC was not working the last night. And the shower for some reason would leak constantly on the floor.

    The legislation was very good right close to the old city we also love The jewish area

    Stayed in April 2023

  • Reviewed: April 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Responsive staff via WhatsApp or Booking messaging. Great value. Room is simple, but it's got what you need. Fridge, great shower. Common coffee area. Supermarket right underneath. Fantastic location, 25 second walk to Mamilla and 45 to the famous Kadosh Cafe.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    7.0
    Good one night stay out of the old city
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Windows did not close properly and the main road that runs just around the location made quite some noise during the night.

    Located just outside the Old City, the hotel provided a good one-night stay. Clean and average size, the location had also a small pantry with coffe and water.

    Stayed in April 2023

Showing 1 - 25

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