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Reviews of Leonardo Privilege Eilat Hotel - All inclusive

Kampen Street, Eilat, 88000, Israel

#37 of 65 hotels in Eilat

Guests' Choice

Review score

Based on 510 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    7.4

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Showing 1 - 43

  • Reviewed: 17 March 2018

    9.6
    A beautiful city, a lot of sun, singing birds, the sea and a good mood
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights

    Friendly staff at the reception: the attentive staff of Valentine and Anton. Delicious desserts. A very good confectioner named Dana. Many thanks to all the hotel staff. P.S.If you want a lot and often eat, then this is the best choice. A good choice of food and everything is delicious.

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    I paid $ 1340 for 7 days and had great expectations, of course. Unfortunately they were not met. Both rooms (the first and nicer one faced the pool, where folks, seemingly drunk, yelled and cheered and woke me up twice) were not cleaned well and had mould in the bathroom. You hear lots of noises from the hall since the doors are poorly sealed. The food was not bad but got boring after a while - the same stuff basically over and over again ... in the bar plastic cups and drinking glasses are used - not very classy, either. The spa area is quite small and the staff rather uninspired. There was construction work going on in rooms you could not overhear ...

    I left a day earlier than planned and paid for. some of the food is tasty, the staff in the dining-room friendly

    Stayed in March 2018

  • Reviewed: 19 February 2018

    6.7
    The hotel is in a good location close to supermarkets and...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    We bought the all-inclusive, but the meals for a North Europe traveler is unusual, monotonous and based on the national traditions of kosher food, which wasn’t informed on the website. It was a minus for us but got used to it. We do not recommend booking tours at the hotel but better using the internet. The lady who serves the travel room is intolerable. We traveled on domestic coach trip, the trip started 5:45 – and we asked to prepare breakfast food box. For our point of view to get some sandwiches will be great, but we got terrible mix which wasn’t delicious and wasn’t easy to eat on the go. When returned at hotel late at night ordered by us dinner box wasn’t prepared at all and we go to bed angry and hungry. Many thanks to man in the reception who offer to us later check-out from the hotel next day as compensation and it was great benefit.

    The hotel is in a good location close to supermarkets and promenade, it is clean, but need some renovations because of the year of hotel construction. We were surprised that the maids are mostly men, it was unusual. The Wi-Fi signal is perfect. TV channels and their quality are better than elsewhere in Europe. The number of towels corresponds to the hotel standard. Bathroom accessories are enough. There is a hairdryer. Bed linen is clean. There was safety box in the room – very useful. No hidden costs. The pool was colder than the water in the sea, but enjoyable, clean and with clear water and don’t forget we were in February. Staff speak English and Russian. We know both and we had no problems. We would recommend to hotel manager will organize more entertainment at night, because the bar is spaced and have small well-equipped scene corner. We recommend this hotel for experienced travelers in pairs, but we believe that the hotel meets a rating of no more than 4 stars.

    Stayed in February 2018

  • Reviewed: 17 February 2018

    7.5
    The buffet is great however if you like cosy dining, don’t...
    • Leisure trip
    • Family with young children
    • Superior Room (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    Mind the mosquitos at night, our kids woke up w some 50 bites each, room was not cleared from mosquitos.

    The buffet is great however if you like cosy dining, don’t choose all-inclusive :) the eat all you can attitude was not that friendly among customers and staff

    Stayed in February 2018

  • Reviewed: 20 January 2018

    10
    Amazing place , amazing people, amazing food highly recomended
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I wish we could take food from the dinning hall up to the room. For example we would get so full there was no room for dessert if we could take a slice or two up for a midnight snack it would have been perfect.

    The staff was amazing! Anything we needed they were there to help! The hotel is very comfy and relaxing. The food is amazing! We didnt have enough time to get hungry for the next meal! Just fabulous! Recommended it to our family and friends also are looking to book for another visit in March!

    Stayed in January 2018

  • Reviewed: 17 January 2018

    5.8
    I had a relaxing stay and went running along the Beach promenade every day.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights

    The cleanliness left a lot to be desired also, the Hotel (guests) are loud and the staff doesn't do anything about noise after midnight. The Hotel is also close to the airport which means that I was woken by planes before 6 am. The pool area is very small and nowhere near enough if even 1/3 of the guests want to go there.

    The Hotel is located around 200m from the beach and 400m from the IceMall shopping centre. The food is excellent and so abundant that we skipped Lunch every day. There is a pool and a small Spa/Training area. Staff was very polite and mostly helpful but not everyone speaks English.

    Stayed in January 2018

  • Reviewed: 5 January 2018

    9.2
    FOOD!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    We stayed 4 days since 31st December and hotel was crowded. Most visitors were from neighbor countries so we had to adapt to their culture. Lots of children and grown ups who make a lot of noise...

    FOOD! That is the main advantage I think. We chose this hotel by reading reviews and for us food was most important because often hotels have a problem with restaurants. Staff was very helpful too.

    Stayed in January 2018

  • Reviewed: 3 January 2018

    2.9
    I’m not happy with this hotel. We paid nearly £700 for 4 days and quallity on the hotel was vey poor
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Check in stuff - rude Rooms old and with mould in the bathroom, old furniture. Smells strange The bar was stinky and sticky you feel like old milk was wiped by dirty wipes.

    Wine

    Stayed in January 2018

  • Reviewed: 20 December 2017

    8.8
    Big selection and variety of food, it was delicious, fresh,...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 11 nights

    Big selection and variety of food, it was delicious, fresh, all was excellent. Nice coctails evenings. Friendly and generous reception, stuff hospitality - all were helpful and nice.

    Stayed in December 2017

  • Reviewed: 8 December 2017

    7.1
    It was nice, but they should be focus more on cleanliness at the hotel.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 4 nights

    Firstly - The hotel could be more clear .. When I came first time to my room I saw hairs on the floor in a bathroom and it was disgusting. Secondly - The sunbeds in the swimming pool area are old, dirty and also disgusting. Generally, the swimming pool area was dirty, a hotel should be more focus on that zone. Thirdly - hotel staff can't speak English well (only 10%) and it can be problematic.

    The hotel is generally old, but it's located very well (7 min by walk from the main promenade). Food was varied, everyone can find something for himself. The staff was ok, but 90% of people can't speak English, they have even problem with understanding. Staff hotel prefers to speak Russian or Ukraine.

    Stayed in December 2017

  • Reviewed: 18 March 2017

    7.1
    On the cheaper scale but worth the price for gluten free options.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was very basic and balcony had no view of anything. Staff coordination could be better, we were told by the front desk that we could order packed lunch but when we got there the staff weren't willing to hand them to us (I am still unsure why!) anyway after a bit of convincing they said its not usual and gave us a container to fill up when everyone has finished eating.

    All inclusive makes it very convenient, just make sure to stay away from peak season. Their GLUTEN FREE options are unlimited! Esther was there every morning like a jewish mom making sure we had what to eat. Netanel was also extremely helpful showing us around and explaining what is gluten free. We got a neat refurbished room with the option of either facing the pool with no real balcony, or a private balcony looking at nothing. The hotel is located just a 5 min walk from the beach where all the fun is!

    Stayed in March 2017

  • Reviewed: 2 March 2017

    5.0
    Eilat is beautiful, hotel is average, staff is friendly
    • Leisure trip
    • Family with young children
    • Superior Room (2 Adults +1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    The pipes in my Jerusalem burst, hotel was kind enough to refund two nights , however the credit for two nights should have been 351.00 USD vice 270.00. That is an 80.00 difference which is a large sum of money for a single parent.

    The staff at check in were very nice and accomodating. They were nice to refund two nights due to a pipe that burst in my apt in Jerusalem.

    Stayed in February 2017

  • Reviewed: 17 February 2017

    4.2
    Cheap stay in Eilat
    • Leisure trip
    • Family with young children
    • Superior Room (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    Staff wasnt friendly, they did there work but looked very unhappy. Guests in this hotel are mainly old and poor israel people.

    Food was nice . Bed was big and comfortable. Cheap stay in Eilat.

    Stayed in February 2017

  • Reviewed: 20 January 2017

    6.3
    The food was really good.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Personal in the bar isn't smiling at all and when you ask for something they can make you feel just invisible. So sad, that they don't love their job.

    The food was really good. Best regards for kitchen stuff :)

    Stayed in January 2017

  • Reviewed: 8 October 2016

    6.7
    The staff very kindly
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are not clean as well, There is places that not clean at all They asked me for 150 shekel for late check out at Shabbat It's not really all inclusive hotel

    The staff very kindly the food was good There is a loot of parking

    Stayed in October 2016

  • Reviewed: 25 April 2018

    6.3
    Not very clean.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean. For the price I expect higher cleaning standards.

    Stayed in April 2018

  • Reviewed: 14 April 2018

    8.3
    all inclusive : fantastische buffetten
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights

    all inclusive : fantastische buffetten

    Stayed in March 2018

  • Reviewed: 26 March 2018

    7.9
    Centrally located hotel, perfect for vegetarians/vegans
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 4 nights

    Lots of vegetarian/vegan options! Excellent location, close to everything.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    6.7
    Very good restaurant despite the fact that it was all...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good restaurant despite the fact that it was all inclusive. Also drinks were good quality.

    Stayed in March 2018

  • Reviewed: 13 February 2018

    6.3
    Unfriendly for European customers. For Russians and Israëli's it is probably a good hotel
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very rude employees (exeption of 3 or 4, and they were also the most friendly ones). They barely speak English. No service with a smile.

    Stayed in February 2018

  • Reviewed: 26 January 2018

    7.1
    +food
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    +food +wifi

    Stayed in January 2018

  • Reviewed: 13 November 2017

    7.5
    Good food
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The Staf didint know english

    Good food

    Stayed in November 2017

  • Reviewed: 6 November 2017

    7.9
    Food and services
    • Leisure trip
    • Family with young children
    • Superior Double or Twin (2 adults + 1 child) with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Too noisy at night

    Food and services

    Stayed in November 2017

  • Reviewed: 5 November 2017

    7.9
    Staff is poor, language problems, did not help if kids had...
    • Leisure trip
    • Family with young children
    • Superior Room (2 Adults +1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    Staff is poor, language problems, did not help if kids had problem with playroom

    Stayed in November 2017

  • Reviewed: 3 November 2017

    7.9
    True feast for the stomach
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    -

    Exceptionally good and tasty food, tantalizing various desserts and good light beer. Fresh orange juice. Real feast for the stomach.

    Stayed in November 2017

  • Reviewed: 7 October 2017

    10
    Great place, food and staff!
    • Leisure trip
    • Family with young children
    • Superior Room (2 Adults +1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    None

    Everything

    Stayed in October 2017

  • Reviewed: 9 March 2017

    2.9
    Nothing
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty

    Nothing

    Stayed in March 2017

  • Reviewed: 26 February 2017

    7.5
    Rooms need improvement
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms left alot to be desired. Needs to be renovated completely

    Service was very good

    Stayed in February 2017

  • Reviewed: 25 February 2017

    9.2
    Had a really nice break.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 3 nights

    very good food and the staff were very helpful with advice for those with gluten allergy.

    Stayed in February 2017

  • Reviewed: 17 February 2017

    5.8
    More staff
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    They need more staff serving drink at bar and and coffee at breakfast

    Food

    Stayed in February 2017

  • Reviewed: 23 December 2016

    8.8
    Great trip
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The guy with the eyebrows at the reception

    Food is excellent, bed is really comfortable

    Stayed in December 2016

  • Reviewed: 23 September 2016

    7.9
    The selection and quality of the food at all meals was...
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The selection and quality of the food at all meals was exceptional.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 March 2016

    3.8
    Choice of fruits was only apples and pears, the hotel is...
    • Leisure trip
    • Family with young children

    Choice of fruits was only apples and pears, the hotel is very worn off, small rooms, small bathroom, little balcony with wardrobe in it. The pool is not heated, in the center of small yard, where people walks back and forward, no private

  • Reviewed: 29 November 2015

    9.2
    The hotel was clean, the service good and the food delicious...
    • Leisure trip
    • Couple

    The place could definitely use a 21st century renovation!

    The hotel was clean, the service good and the food delicious and plentiful. The smoothie bar by the pool was an awesome touch!

  • Reviewed: 18 November 2015

    8.8
    Great location.
    • Leisure trip
    • Couple

    Hotel staff should inform every new client: - that you have place by the Red Sea beach, just client should ask for a voucher; - what is wifi name and code; Do not wait for clients to come to reception more times and ask for such main things. We have checked in but the room we found was dirty and not prepared. But it was just personnel mistake. It happens. Hotel should have some rules by using food. I have never seen so many full plates with dishes left on the table! Food is very valuable thing and it should not become a trash in a such big quantity. It is water and energy, besides so many people are starving. In Maldives, if you leave half or full plate on the table administrator asks what is being wrong. We all should eat as much as we want or can but do not leave so many food to be thrown away. Just put less in the plate!

    Great location. Nice pool and amazing food. Shakshuka was so tasty :)

  • Reviewed: 15 February 2015

    9.2
    Liked just about everything about this place.
    • Leisure trip
    • Group

    Liked just about everything about this place. It was an AMAZING deal for the money. Food was fresh, super clean facilities and friendly staff. We ate, shopped and will make this an annual event with our family! Traveled with my mom, aunt and cousin. Perfect girls weekend!

  • Reviewed: 22 March 2016

    3.8
    The swiming pool
    • Leisure trip
    • Family with young children

    The room,the food of the restaurant,there are pay for use the gym....

    The swiming pool

  • Reviewed: 8 March 2016

    7.5
    Breakfast, lunch and diner were very good
    • Leisure trip
    • Family with young children

    Rooms must be renovate especially bathroom, corridors. Water in the swimming pool should be heated

    Breakfast, lunch and diner were very good

  • Reviewed: 1 January 2016

    6.3
    Delicious food, good location
    • Leisure trip
    • Family with young children

    Loud guests, dirty fitted carpet in the room, badly managed queues to the dining hall

    Delicious food, good location

  • Reviewed: 19 November 2015

    8.3
    The staff were very friendly and welcoming, the food was...
    • Leisure trip
    • Family with young children

    The staff were very friendly and welcoming, the food was qute good.

  • Reviewed: 10 November 2015

    7.1
    V. good food.
    • Leisure trip
    • Couple

    Some noisy groups at meals.

    V. good food.

  • Reviewed: 8 April 2015

    4.2
    Food
    • Leisure trip
    • Family with young children

    Dirty Far away from the sea Only mash for babies, the same every day(potato+carrot), it could not be served not mashed

    Food Frozen yoghurt

  • Reviewed: 31 March 2015

    7.5
    Hotel is in good location and the food was really good.
    • Leisure trip
    • Group

    The stuff is very bad and slow. Cocktails are the worst i ever tryed in my life.

    Hotel is in good location and the food was really good.

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 43

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