Jabotinsky Street 3, Jerusalem, 92145, Israel
#46 of 128 hotels in Jerusalem
Guests' ChoiceBased on 392 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
7.7
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 28, 2024
Marla
United States of AmericaBreakfast was delicious and lots of choices. Location was ideal for my needs.
Stayed in February 2024
Reviewed: February 25, 2024
Guy
IsraelThe hotel was very good, great food, and great service. Location was good. Underground convenient parking. Room was large and clean. All facilities and spa was good also.
Stayed in February 2024
Reviewed: February 17, 2024
Howard
United States of AmericaA wonderful hotel centrally located The staff is welcoming, friendly and delightful !
Stayed in February 2024
Reviewed: February 17, 2024
Shlomy
IsraelMeat restaurant is way over priced. The staff is not culturally evenly balanced it seems.
They changed our room, work heard all day, we had to complain.
Stayed in February 2024
Reviewed: January 11, 2024
Deborah
United States of AmericaHotel needs new carpeting. The gym has good equipment, but the space is limited. Gym and spa level need an update.
The service from all of the staff was top tier. Breakfast was excellent . The Restaurants are high quality and the afternoon soup festival (open buffet of delicious soups and breads) was superb! The huge outdoor pool has a tent enclosure for use in the winter- which was a pleasant surprise.
Stayed in January 2024
Reviewed: December 6, 2023
Rowan
South AfricaRoom should have large bed instead of two singles
Well-sized rooms. Excellent breakfast. Good hotel facilities. Professional staff.
Stayed in December 2023
Reviewed: September 18, 2023
Richard
United States of AmericaBreakfast buffet was exceptional.
Stayed in September 2023
Reviewed: September 16, 2023
Krashin
United States of AmericaSome of the chairs in our room were worn and dirty.
Consieurs were helpful. It had everything we needed. The pool was fantastic. Location was excellent. We liked the bottled water was included and they came to provide fresh towels in the evening.
Stayed in September 2023
Reviewed: September 5, 2023
Susanna
SwitzerlandSome noise from traffic.
Situation was perfekt!
Stayed in September 2023
Reviewed: August 28, 2023
Itai
IsraelThe room was not very clean, i mean it was preppped and ready, but the floors had marks on them, and the bathroom floor had some hair on it, and the toilet you could see was smeared and not clean. We requested the room to be cleaned again. The hotel is a little expensive IMHO
The staff is super friendly and very helpful. The location is perfect, near the old city walls and near the "First Station" with lots of restaurants and amusements for kids. The pool was also great.
Stayed in August 2023
Reviewed: August 24, 2023
Shulamit
United KingdomPool beds and seats
We only stayed for one night the hotel was nice well located
Stayed in August 2023
Reviewed: August 17, 2023
Shun
ChinaOne concierge manager was very rude.
good food and nice hotel facility.
Stayed in July 2023
Reviewed: August 15, 2023
Jeff
United States of AmericaAc in the room could have been better
Breakfast was great as was the service.
Stayed in July 2023
Reviewed: August 14, 2023
Philip
United KingdomGood night menu wasnt great The three dates that are in your room had insects in them
The breakfast was excellent. The staff are very polite and well mannered.
Stayed in August 2023
Reviewed: August 7, 2023
Andrea
GermanyThe Concierge, in particular Mr. Majd, was very helpful in supporting us in organizing tours and visits.
Stayed in August 2023
Reviewed: July 23, 2023
Tamar
Canadaroom was very small for a couple and 1 teen
great breakfast and friendly staff
Stayed in July 2023
Reviewed: July 8, 2023
Aaron
CanadaThe front desk was completely unresponsive to my mother’s fall in the breakfast area. Her fall was a direct result of the hotels negligence and they did absolutely nothing to rectify the situation for us when my mother was left bruised and in pain.
The breakfast was great. Expensive, but had a huge selection.
Stayed in July 2023
Reviewed: July 7, 2023
John
New ZealandThe male staff except for one notable excellent exception, were indifferent and unfriendly without appropriate customer service manners.
Stayed in June 2023
Reviewed: June 22, 2023
Katayoun
United States of AmericaNothing.
Breakfast was fantastic. Plentiful, good variety. Healthy options.
Stayed in June 2023
Reviewed: June 19, 2023
Wachtel
United States of Americalocation and food
Stayed in June 2023
Reviewed: June 1, 2023
Stephanie
United States of AmericaMy room felt claustrophobic a small space to go out to terrace but no window
Breakfast was very nice. Location is hreat
Stayed in May 2023
Reviewed: May 30, 2023
Arnold
Australialounge food not up to standard compared to eg hilton.tel avivone of staff was not friendly and watched every move i made ,felt uncomfortable .Also very expensive
location..front deskstaff conciege excellent shabat dinner excellent
Stayed in May 2023
Reviewed: May 17, 2023
Vinod
United Kingdomeverything was fine
Excellent breakfast. Walking distance to Old Jerusalem.
Stayed in May 2023
Reviewed: April 24, 2023
Jo
United States of Americanothing.
everything. location, amenities, breakfast all was excellent.
Stayed in April 2023
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