Bathrobes and slippers should be available in this category of hotel without additional request.

Rooms, towels and bedsheets are clean. Breakfast was good. It was a bit difficult to get a proper Wi-Fi connection on the second floor, but finally we got connected with the help of the lady in reception.

Stayed in November 2023

All is beautiful

Location

Stayed in October 2023

No complaints.

I was very pleased with my stay despite difficult circumstances due to the war that developed while we were visiting. The location is excellent as it is a walk across the street to the New Gate at the Old City. I felt safe during the conflict. The facilities were clean. The food was solid. The staff were very helpful and easy to communicate with, and they were especially helpful with arranging transport out of the country and providing guidance as flights were cancelled out of Tel Aviv.

Stayed in October 2023

Internet was very poor in the room. Although it was complained it was the same. No changes

Breakfast was good however everyday was like the same menu.Other than that it was good.Not the best though. Staffs were really excellent Abber, Murad& Suzi

Stayed in October 2023

The proximity to the old city.

Stayed in September 2023

Everything was amazing. Definitely coming there again!

The location is perfect next to the New Gate of the Holy city, rooms are very clean and comfortable. Staff are extremely friendly especially Abeer, Suzy and Rani. Food is great both at the restaurant downstairs and rooftop. You can access the rooftop views anytime in the daytime and the view is incredible.

Stayed in September 2023

The bathroom is a bit small and minimal but overall adequate. There is no TV in the room, but if you come traveling it shouldn't bother to much

Relatively large room. The room is clean, there is air conditioning and also a fan. The location is superb. Right across from the new gate in the old town.The restaurant on the top floor is very good and the view is excellent

Stayed in September 2023

Nothing

Fantastic location just outside the new gate. Roof top restaurant and bar as well as ground floor restaurant, bar w nice outdoor terrace. Great breakfast, included in price. Just an all around nice place to stay for my first visit to Jerusalem

Stayed in August 2023

The first night was terrible, our room’s A/C was not working and the construction outdoor was just noisy. The gentleman at night couldn’t do anything and said “it is 2am nothing else I can do” he was also on his phone playing a game while I waited on the elevator. The manager the next day moved us to a better room.

The location and if you drove to Jerusalem the free parking. The breakfast is great and the manager that helped us with our first night issue.

Stayed in July 2023

The fan was noisy, but that’s all. :)

The building is very impressive, big enough rooms, bath is clean. Breakfast was good.

Stayed in August 2023

The breakfast, the location, the deck and rooftop restaurant overlooking Jerusalem, the beauty and meticulous upkeep of the property, the beautiful Chapel where Mass is offered every day, the gift shop, the friendly staff, and so much more!

Stayed in August 2023

Friendly staff and great location. Excellent breakfast. It was not the first time, and we will be back. Even the bistro is cheaper than most places in the city and the food was very good We booked 2 rooms, and one was smoked in. Replacement happened very quickly and efficiently.

Stayed in August 2023

Nothing

Everything

Stayed in August 2023

FOOD WAS EXCELLENT

Stayed in August 2023

The room felt little old, noisy AC

Great location right next to the new gate of the old city, walking distance from the resurrection church

Stayed in August 2023

None

Everything, clean, close to Old City

Stayed in August 2023

We found it very strange that there´s no fridge in the rooms. Would be nice to be able to store some cold drinks in the summer heat.

Fine breakfast and a very nice café and bar in the hotel, with good service. Never tryed the topfloor restaurant since you had to prebook when we visited.

Stayed in July 2023

It was an excellent experience very clean and beautiful and staff was very professional and friendly

Stayed in July 2023

I love everything fron this hotel ,is beautiful, perfect location👌,breakfast included, staff very helpful, hotel very clean, I cant wait to go back again ❤️

Stayed in July 2023

Nothing.

Beautiful property, across the street from the New Gate. Excellent rooftop restaurant. Nice breakfast. Comfortable room. Beautiful chapel (attended Sunday Mass there). Great 360° experience.

Stayed in July 2023

.

The place is amazing.. and the location is excellent.. the service is professional, every question is answered. The hotel has a church, a restaurant on the roof with an amazing view and delicious food. Highly recommend..

Stayed in July 2023

We liked everything.

The hotel was beautiful and we could not imagine a better location. We were almost directly across from the New Gate to Old Jerusalem so it was easy access to all the sites, shopping, and restaurants. The rooftop view from the hotel as stunning. Staff was friendly and super accommodating. We absolutely loved this wonderful place.

Stayed in June 2023

Loved the location, facilities, food, and staff! So, everything.

Stayed in July 2023

Housekeeping needs to be a lot more quiet in the morning.

A gem in Jerusalem. Views spectacular. Proximity to New Gate. Rooftop restaurant delightful. Beautiful breakfast spread. FREE parking an incredible plus just steps from gate to old city.

Stayed in June 2023

Excellent buffet breakfast Across the street from the Old City/perfect location Best hotel we have stayed in during our two weeks in the Holy Land-clean/friendly staff/comfortable beds

Stayed in July 2023