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Reviews of Olive Tree Hotel

23 St. George Street, Jerusalem, 97200, Israel

#96 of 128 hotels in Jerusalem

Guests' Choice

Review Score

Based on 77 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    7.7

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Showing 1 - 25

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    We liked Olive Tree Hotel very much, we love this place.

    Stayed in July 2023

  • Reviewed: June 9, 2023

    6.0
    Over all, it was fine and the staff were friendly and helpful.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 8 nights
    • Submitted from a mobile device

    Need a batter light in the bathroom and the provision of a shaving point

    Very good variety and quality of food but there were no teaspoons on the table

    Stayed in June 2023

  • Reviewed: June 9, 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Superior Double/Twin Room
    • Stayed 1 night

    This hotel was good, but not great. The front desk staff were nice enough, but the staff in the restaurant weren't either very helpful or polite. With breakfast being offered over a 4 hour period every time we went for breakfast we felt like we were getting in the way and were a huge inconvenience. Not a huge deal, just not the best.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    7.0
    In the main, it was a good experience.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The location - according to the website, it was near the city centre, but it was too far to walk.

    The breakfast was great.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    7.0
    Hotel with a good location but rooms are small
    • Leisure trip
    • Family with young children
    • Superior Double/Twin Room
    • Stayed 2 nights

    The beds were single beds and narrow and not the normal size you would expect in a hotel.THey are OK for smaller people but most europeans (larger Americans a real squeeze) would have problems.Stayed 2 nights and then moved to another hotel

    Location is very good and not far from Old City but generally caters for large tourist groups. The breakfast selection is exceptional and varied for all dietary requirements. Hotel is rather old and rooms are small.They need renovation

    Stayed in April 2023

  • Reviewed: April 19, 2023

    9.0
    exactly what we were looking for
    • Leisure trip
    • Travelers with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    location staff was nice & accommodating- checked us in early!😀

    Stayed in April 2023

  • Reviewed: February 22, 2023

    9.0
    Excellent and friendly staff, good facilities and 20min walk to the old city
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The double bed was two singles pushed together abs kept coming apart

    Food was great abs lovely room

    Stayed in February 2023

  • Reviewed: February 8, 2023

    7.0
    enjoyed the stay overall
    • Leisure trip
    • Group
    • Superior Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Wanted to watch a sports event with some from our group and even though no other guests were using the bar area we were not allowed to watch the game there even though we had the necessary wire to connect to the TV to display the game.

    The property was nice, but the rooms were a bit dated. One member of our group was upgraded to a much nicer renovated room when they complained. If they are in the process of renovating all the rooms like this then I think the future is bright for this hotel. The lobby area was comfy as well and the food was above average.

    Stayed in January 2023

  • Reviewed: January 1, 2023

    8.0
    Comfortable stay in a good location.
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had dinner included. But there was no display or information given about the set menu. Or no questions asked when we sat down. We received large plates of mixed cooked meat of varying cooked-length i.e. medium rare steak and well done chicken. So if it was not to your liking or too much, then it would be a waste.

    We were able to check-in early. Buffet breakfast. Friendly staff who could speak English. Location of hotel. Good access to local and frequent bus services.

    Stayed in December 2022

  • Reviewed: December 23, 2022

    7.0
    very good location and friendly staff
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    rooms could be a bit cleaner breakfast was the same throughout the stay sometimes no staff at reception to ask

    the location was good. friendly staff

    Stayed in December 2022

  • Reviewed: October 23, 2022

    8.0
    This is a centrally located hotel that has
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    The beds were not comfortable. We were exhausted at end of each day because of being so busy seeing the sights. We would have appreciated a more comfortable bed. We could not dislodge the sheet to pull all the way up, it was made so tightly.

    The food was wonderful...just like we remembered it. There was a large variety and excellent courteous wait staff.

    Stayed in October 2022

  • Reviewed: October 20, 2022

    7.0
    Interesting waiters gave me foil paper when I asked as I had to Daven before breakfast
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    What ever I didn’t like I spoke and addressed it with reception staff

    Reception were outstanding and understanding especially the females staff

    Stayed in October 2022

  • Reviewed: September 11, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is not big and there is not enough space to enlarge the luggage. The dinner in the hotel is expensive and not delicious.

    Friendly staff, free drinking water in a corner of the bar.

    Stayed in June 2022

  • Reviewed: July 14, 2022

    9.0
    great! staff was amazing!
    • Leisure trip
    • Family with young children
    • Superior Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    we got one of the oldest rooms, with rust on the tub, really crocked chair- you literally falling in when you sit.

    everything

    Stayed in July 2022

  • Reviewed: July 9, 2022

    9.0
    Comfortable, clean room at a fair / competative price. Will definitely stay again,
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 1 night

    I can not think of anything of importance that could have been improved upon.

    Did not eat the buffet breakfast. It is way too much food for breakfast. We had a delicious omlet in the bar / snack shop . It was plenty of food and a good value for 45 NIS.

    Stayed in July 2022

  • Reviewed: May 12, 2022

    6.0
    A very good experience
    • Leisure trip
    • Group
    • Superior Double Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Great

    Stayed in May 2022

  • Reviewed: December 4, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of Covid enforcement.

    Attentive staff, great decor.

    Stayed in December 2021

  • Reviewed: September 26, 2021

    8.0
    Beautifull hotel, wonderfull staff
    • Leisure trip
    • Solo traveler
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is close enough to the old city but the neighborhood hasn t been adviced for walking alone on the way to the old city.

    The staff helps you in all request, and offered me even an upgrade (king David suite, newly renovated) without i asked for.

    Stayed in July 2021

  • Reviewed: September 27, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Premium Superior
    • Stayed 4 nights

    Overpriced hotel! They gave us 1 room for 4 people and we didnt have enough beds for the fourth of us. Sleeping there was very uncomfortable. I dont recommend this hotel at all. The rooms were next to the street, you could hear noise all night long. The rooms and bathrooms were very small

    Stayed in September 2023

  • Reviewed: September 17, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Premium Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    Terrible breakfast and very poor service Don’t count with the parking on site

    Confortable room

    Stayed in September 2023

  • Reviewed: August 13, 2023

    4.0
    I won't stay their again
    • Leisure trip
    • Solo traveler
    • Premium Superior
    • Stayed 4 nights

    A/C would turn off when I left the room. After I long day of walking/site seeing to come back to a hot room was very disappointing. Also, the A/C would turn itself off in the middle of the night. Bed and bedding not comfortable. When I inquired to extend for one more night stay they said the price would be the same. When I came to extend the room the price increased by about $45 USD. I opted to leave and find another hotel that took was cheaper and more comfortable.

    Stayed in August 2023

  • Reviewed: April 22, 2023

    4.0
    they need to help more the people
    • Leisure trip
    • Group
    • Superior Double Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    staff are not really nice with the people, i was not really happy with the desk staff they don’t really help the people

    I like the food

    Stayed in April 2023

  • Reviewed: January 10, 2023

    4.0
    Somewhere between Booking.com and the front desk - someone managed to book four people into a 3 bed room for 275€ a nigh
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It's a long story not worth retelling but we wouldn't stay here again as a family.

    Grand ground-floor facilities and a great breakfast

    Stayed in January 2023

  • Reviewed: January 2, 2023

    10
    Superb! Thank you.
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Wonderful Hotel The room was very spacious, clean and comfortable. It had a beautiful view of the olive tree all decorated. The staff were very friendly, welcoming and always willing to help. They all speak English and as a foreigner I was treated very politely and respectfully. For New Year's Eve in the hotel bar and restaurant, I felt very much at home and the maitre D called “Dia” made our New Year's Eve very happy and I would like to thank him for this. The food at the Hotel is delicious with many options in the buffet. The buffet has many sections, everything is excellent and the chef is to be congratulated. The location is very good and close to many historical and biblical sights. All of these were within walking distance.

    Stayed in January 2023

Showing 1 - 25

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