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Reviews of Prima Royale Hotel 4 stars

3 Mendale Street, Jerusalem, 92147, Israel

#62 of 106 hotels in Jerusalem

Guests' Choice

Review score

Based on 417 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.8

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.6

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Showing 1 - 75

  • Reviewed: 30 June 2018

    7.5
    The hotel was convenient to the places we needed to be. MOSTLY, polite staff, good food & clean room
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights

    no pool or fitness services. The business center was completely ineffective.

    Location was central and convenient. We only ate breakfast here, but the food was excellent Rooms were clean, lighting was poor, which was only a factor when trying to get ready. It slowed us down.

    Stayed in June 2018

  • Reviewed: 9 June 2018

    5.0
    decent option in a good location, but service is not of a high standard
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    The staff are generally quite rude and unaccommodating. They do not make guests feel welcome, they do not smile, and they almost treated me like I was an inconvenience.

    The hotel is quiet and in a good location close to the Old City. The breakfast, if you want to pay the extra $25 US for it, is very good, but not really worth the money unless you eat a ton. There are many other places nearby to eat breakfast.

    Stayed in June 2018

  • Reviewed: 30 May 2018

    5.0
    Bed was uncomfortable and not a double bed as asked for, but...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable and not a double bed as asked for, but two single beds put together. Wanted to buy a coffee at the hotel bar in the afternoon and had to wait 20 min till one staff memeber found the time to make it. (Even so I asked for it several times)

    Stayed in May 2018

  • Reviewed: 22 May 2018

    9.2
    Really enjoyed our stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights

    Furniture in the room was in need of repair.

    Staff were really friendly and helpful. The breakfasts were absolutely wonderful! There was nothing to complain about at all. The situation was perfect for walking to the centre of Jerusalem or you can catch the bus outside.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    5.4
    It was not pleasant. Booking.com. should remove it from their site
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The first night lhad a glass and a mug after that it was a cheap flimsy plastic glass and cardboard cup. I find this unaceptable in a 4 star.hotel. Also the American "pilgrims" ate all the food like locusts and the staff did not replemish it. There was no adequate pub.

    Some of the staff were pleasant like Olga from.housekeeping the man in the gift shop the security staff and waitress with long dark ahair and glasses.

    Stayed in March 2018

  • Reviewed: 26 March 2018

    7.1
    Comfortable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very disappointing breakfast and tables not cleared. Dining chairs akso not cleaned. Good selection of salads but the bread and pastries were stale on some days. Very little hot food (although on Shabbat days this was understandable).

    The location was good for us (15/20 minutes walk to Jaffa Gate) as was the view from the roof terrace. The TV and safe fixed promptly on the two occasions when they both developed faults.

    Stayed in March 2018

  • Reviewed: 13 March 2018

    7.9
    The tea/happy hour.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The beds have only the bottom sheet. I was able to get an extra sheet for the top. I was not sure if they clean the sleepers or reused. They look clean but I did not used them. There was no indication of sanitation. I asked the cleaning lady if they were disposable and she said no. It will be better if the have some indication that they were sanitized. I asked for a fresh robe and immediately they send me one. The staff was willing to help you.

    The tea/happy hour. They have a good teas, cakes, cheeses and veggies in the evening. They have small details like the chocolates, the toiletries were good size and contained minerals from the Dead Sea, vanity kit, robes and sleepers.

    Stayed in February 2018

  • Reviewed: 8 February 2018

    10
    The Prima Royale is a perfect hotel for me. It feels like a home away from home.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing that I don't like about the hotel. However, the lamp shades in the rooms could be updated.

    The rooftop view and seating is one of the nicest parts of the hotel. My grandchildren enjoy having cookies and tea up there.

    Stayed in January 2018

  • Reviewed: 5 February 2018

    8.3
    Good value if you can walk 15 minutes
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room size.

    Located a street over from King David St. Okay after you get oriented. I walked to the Jaffe Gate and all around there for several days. Staff was great and good hot water. Kettle in room for coffee and tea. Great buffet breakfast. Soap is tiny and so are the rooms. But adequate.

    Stayed in February 2018

  • Reviewed: 30 December 2017

    5.0
    Nice breakfast, bad service, old and dirty
    • Leisure trip
    • Family with young children
    • Family Junior Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    In the commentaar of the booking we let the hotel know on the dat of arrival it was our sons birthday. They didnt pay attention to that although we alles them. After mentioning it again to the Staff they excused themselves and promised to send a small gift. We never got it. The minibar was empty and dirty. The bathroom was not exactly clean either and the furniture needs to be updates!

    Breakfast is amazing.

    Stayed in December 2017

  • Reviewed: 29 December 2017

    5.8
    some Improvement is needed for a 4 star hotel
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The room smelt of cigarettes. The pamphlet is not up to date and we were not aware of this. There was no “do not disturb” sign. Tv didn’t work. There were not enough robes for the amount of people at the spa. The pizza is completely unnaceptable- a frozen ready made pizza for 40 shekels 🙈 cleaning was not thorough enough

    The room was large and had a great spa bath. The tea bar was a great extra to have and the spa was lovely and well decorated. The location was great and the man at reception was really helpful. Breakfast was fantastic as was the dinner buffet

    Stayed in December 2017

  • Reviewed: 15 November 2017

    9.6
    Delicious breakfast, piano player!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Delicious breakfast, piano player!!, rooftop terrace, large in room safe, allowed us very early morning check in at no extra cost after flying all night

    Stayed in November 2017

  • Reviewed: 3 October 2017

    7.5
    Friendly staff.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights

    Dark wall to wall carpeting. No shelves in the bathroom

    Friendly staff. Large breakfast. Close to the old city and public transport. A/C worked like a dream.

    Stayed in September 2017

  • Reviewed: 21 September 2017

    8.3
    Good selection/variety for breakfast.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Good selection/variety for breakfast. Good location; 5-15min walk to most places (shopping/eating/sight-seeing). Taha at Reception was very helpful providing information/taxi/guide.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    7.1
    Great location
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Would recommend attention be put on cleaning more throughly the room (stayed 4 nights and they cleaned the bathroom once)

    Room is confortable but a little bit outdated (was disappointed compare to pictures). Beds confortable. Very well located. Great to have the parking option. Nice terrasse with a beautiful view. Personnel there to answer any needs or request.

    Stayed in August 2017

  • Reviewed: 7 September 2017

    9.6
    Excellent!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door didn't fully close (20cm gap between floor and door) which made the room smell bad during evening.

    Bed was excellent, plus complimentary robes was nice addition. Staff was attentive and nice.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    7.1
    Good location, nice room on 7th floor.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    two ironing rooms but unfortunately the irons did not work well and left stain on my partner's shirt. slightly unhelpful staff when it came to fixing the safe in the room. they were quite brusque and insisted I was in the room but couldn't send out staff to fix it quickly. I explained that I was not going to wait in the room indefinitely, and they were not very helpful about arranging another time. this meant that I did not have use of the safe for one of the days.

    Good location, nice room on 7th floor. good 3 star quality, with slippers and toweling dressing gown. lovely rooftop terrace. Breakfast was lovely, lots of choice all self service. comfortable bed. small bathroom but good enough for the two days staying there.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    8.8
    Good Hotel with very friendly staff.
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    /

    Good Hotel with very friendly staff. Greetings to all of them for helping us, providing us with good infromations. All speking english. Good breakfast

    Stayed in August 2017

  • Reviewed: 10 August 2017

    5.8
    The location was ok.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The staff were not friendly. Pillows were very uncomfortable. Rooms were small. Food was not fresh. I spent extra for breakfast and was not happy with the choice of foods and they tasted old. The lobby was small, nowhere to hang out.

    The location was ok. We had a car with us and they offered free parking but spots were very limited. And was first come first serve basis.

    Stayed in August 2017

  • Reviewed: 15 June 2017

    8.3
    The hotel staff members were excellent
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Not sure how I like being serenaded by a pianist at breakfast......!!

    Breakfast was good, staff were very helpful and the location was excellent for us.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    6.7
    Excellent reception by reception staff.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights

    Cupboard space is really not adequate. No way one could hang long trousers fully as the bar fridge took up the entire bottom half of the hanging space. Bathroom could have been cleaned a bit better.

    I arrived around 6.30am and of course my room was not ready as check in is only at 15h00. The staff found me a room without any hassle whatsoever and did not charge any extra. I thought that was excellent service.

    Stayed in May 2017

  • Reviewed: 19 May 2017

    3.3
    Lack of cleanliness a turnoff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Cleanliness. Arrived to find dirty bathroom., Previous guests hair and dirt on tiles beside sink and bath, Dirty counterpane on bed with bodily fluid stains. Threw on floor. Staff took it off floor and was put back on bed next day when bed made. A couple of days later, bedsheets changed, bottom sheet had soil stain on it. I noticed it when arising next morning, complained, went on tour, returned to find no change. Next morning complained again. Manager called head housekeeper who stood at front desk lying that sheets were changed every day. Cancelled Prima City Tel Aviv based on this experience. How Shalom Tours could make a reservation at this hotel initially is beyond me. I extended the stay through booking.com. based on this and prior to arrival. Three years ago we stayed at a lovely hotel in Spain based on TripAdvisor recommendation. I am flabbergasted that they would have a stand on the front desk of Prima Royale recommending the hotel in addition to doing so on the internet.

    Buffet breakfasts fairly good.

    Stayed in May 2017

  • Reviewed: 18 May 2017

    7.5
    Good hotel in a nice location, not too far from the old city.
    • Group
    • Classic Double Room
    • Stayed 1 night

    The walls are not well sound-proofed. I could hear what was going on in the other rooms very easily.

    The breakfast buffet was excellent. The neighborhood was quiet. If you're up to walking 1 mile, the Old City of Jerusalem is not too far.

    Stayed in April 2017

  • Reviewed: 23 April 2017

    7.5
    Good hotel but can be improved.
    • Group
    • Classic Double Room
    • Stayed 5 nights

    The walls are not well insulated, so you can hear people talking and making noises very easily. The carpet needs to be cleaned. The bathtubs need some more grip. You can slip very easily.

    Food was good and substantial and the front desk personnel were very helpful overall.

    Stayed in April 2017

  • Reviewed: 19 April 2017

    7.9
    Beds very comfortable.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    See above

    Beds very comfortable. Provisions in the bathroom erratic. No replacement of cups for tea but when we requested them, we're provided immediately. Staff extremely obliging and friendly.

    Stayed in April 2017

  • Reviewed: 19 April 2017

    3.8
    Out of 4 days the room was cleaned once, noisy, room and bed...
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Out of 4 days the room was cleaned once, noisy, room and bed very small considering I booked a king bed and found a double with 2 small beds. I experienced crown plaza city center an amazing experience

    Stayed in April 2017

  • Reviewed: 11 April 2017

    5.4
    Rooms were tired looking and not very clean.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were tired looking and not very clean. TV didn't work as there was no battery in the remote. Photos on website make it look 100% better than reality. Gets away with it due to the proximity of the old town.

    Stayed in March 2017

  • Reviewed: 24 March 2017

    7.9
    Great, but not for dissabled
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    The bed was SMALL not quite big enough for 2 people. We had the disabled suite, but though the shower has aid bars, the commands were on the back so you could not sit in the shower AND shower without someone helping you. Furthermore, there were so many little tables and bits around the lovelly room, that it was impossible to navigate with a wheel chair.

    the hotel is nice and clean, and breakfast was excellent even by Israeli standard

    Stayed in March 2017

  • Reviewed: 14 February 2017

    8.8
    Nice hotel
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price extra Saturday meal high, table for our group was not ready on Friday evening, visitor was not informed correctly about our presence and was send away.

    Half pension is good deal, nice breakfast, clean rooms, good location.

    Stayed in February 2017

  • Reviewed: 4 January 2017

    9.6
    Great location and good food
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Could have more storage for clothes especially for ladies dresses.

    The staff were very pleasant and helpful. We loved the piano playing during breakfast.

    Stayed in January 2017

  • Reviewed: 11 December 2016

    8.3
    Would definitely stay there again. Staff are 1st class.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Bathroom very badly designed. No room and spa bath is too small for adults.

    Breakfast was very good, wide selection, fresh and plentiful. Dinner was not very good. We had the Yossi Banai Junior Suite, two adults and two children. The children slept on the sofa bed. When you open the sofa bed, forget about being able to get to the bathroom. No room The bathroom has no shelves, thus, no place for cosmetics, etc. Parking available no extra cost. Beds very comfortable Lovely touch to our arrival at the hotel, chocolates and welcome letter from the Manager. Staff very helpful and friendly. This hotel is in fabulous location, 20 minute to the Old City , 5 minute walk to the Old Station Jerusalem. Highly recommend having a meal there. Great place for the kids to play as well.

    Stayed in December 2016

  • Reviewed: 21 November 2016

    6.7
    Not too bad, but not as good as in pictures.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights

    Misleading pictures, hotel does not look as nice. Rooms a bit worn down. Thin walls, can hear neighbours. Breakfasts get boring if you stay longer, bad coffee.

    Good location. Very nice cleaning staff. Good wifi. Decent gym for a hotel.

    Stayed in November 2016

  • Reviewed: 18 October 2016

    10
    Great Hotel. Great Value.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing to complain about.

    Great hotel, perfect location close to many attractions within walking distance. Very nice breakfast with lots of choices. Very friendly and helpful staff.

    Stayed in October 2016

  • Reviewed: 31 July 2016

    9.2
    A very pleasant stay. Would definitely return
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    The small roof terrace is delightful but more chairs and sun umbrellas are needed

    Staff were very friendly and helpful. A faulty refrigerator was replaced within 10 minutes

    Stayed in July 2016

  • Reviewed: 6 July 2018

    9.6
    Delicious rich breakfast
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Delicious rich breakfast Clean fasiclities Excellent service Free parking!!!

    Stayed in July 2018

  • Reviewed: 3 July 2018

    5.8
    Excellent location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Staff was quite uncourteous. Jerusalem prices are high but, even so, not a great value for the money.

    Excellent location.

    Stayed in June 2018

  • Reviewed: 1 July 2018

    7.1
    Enjoyed our stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Small room for 2 adults + luggage

    Breakfast, location

    Stayed in June 2018

  • Reviewed: 25 June 2018

    8.3
    Great location, value for money, kind staff
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little noisy

    Great location, value for money, kind staff

    Stayed in June 2018

  • Reviewed: 14 June 2018

    10
    just liked it
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    cab't think of a thing

    lovely , friendly staff, comfortable atmosphere

    Stayed in May 2018

  • Reviewed: 15 May 2018

    7.9
    Service options.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom a bit small.

    Service options. eg they will print your airline boarding cards. I never seen that before.

    Stayed in April 2018

  • Reviewed: 6 May 2018

    7.5
    Good location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in May 2018

  • Reviewed: 22 April 2018

    5.8
    Perfect location to celebrate Independence Day.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Beautiful view from te hotel. Walking distance from old city 😍

    Stayed in April 2018

  • Reviewed: 20 April 2018

    6.7
    Location.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The smell of the carpet and rooms. I had alergys

    Location.and great breakfast.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    7.5
    Excellent breakfast;
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    N/A

    Excellent breakfast; quick and smooth check-in and check-out

    Stayed in April 2018

  • Reviewed: 15 April 2018

    9.6
    Excellent breakfast
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Excellent breakfast

    Stayed in April 2018

  • Reviewed: 11 April 2018

    10
    Good value for money
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights

    Parking area small and very tight

    Staff help fun. Food tasty and z property clean

    Stayed in April 2018

  • Reviewed: 11 April 2018

    8.8
    parking was busy due to time of year but staff were very...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    parking was busy due to time of year but staff were very helpful to find us a spot Excellent breakfast with many choices

    Stayed in April 2018

  • Reviewed: 10 February 2018

    8.3
    Cleanness, breakfast and location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff could have been more helpful

    Cleanness, breakfast and location

    Stayed in February 2018

  • Reviewed: 17 January 2018

    10
    would come again w/the family
    • Leisure trip
    • Family with young children
    • Family Junior Suite
    • Stayed 2 nights

    yeswill come

    Stayed in December 2017

  • Reviewed: 3 January 2018

    7.5
    The food is not a good level of kocher
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The food is not a good level of kocher

    Stayed in December 2017

  • Reviewed: 24 December 2017

    10
    Everything!
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything! Fantastic location and value for money.

    Stayed in December 2017

  • Reviewed: 28 November 2017

    7.5
    disappointing; small room ,limited breakfast ,more accurate advertising what they offer the guest.
    • Couple
    • Classic Double Room
    • Stayed 6 nights

    breakfast could have been better; their was no hot cereal and pancakes should be served more often as well as lox.

    location.

    Stayed in November 2017

  • Reviewed: 26 November 2017

    7.5
    Location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The carpet in the room ..sticky

    Location

    Stayed in November 2017

  • Reviewed: 24 November 2017

    5.0
    depressing
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights

    everything

    not a lot

    Stayed in November 2017

  • Reviewed: 20 November 2017

    9.2
    Great place to stay with children and explore Jerusalem.
    • Leisure trip
    • Family with young children
    • Family Junior Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel in a great neighborhood. Generous breakfasts were a highlight!

    Stayed in November 2017

  • Reviewed: 13 November 2017

    9.6
    we will come back
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    the price

    Stayed in November 2017

  • Reviewed: 11 November 2017

    10
    Awesome stay
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Location not best for what I needed to do but it is still a great location

    Breakfast

    Stayed in November 2017

  • Reviewed: 5 November 2017

    9.6
    Best hotel I've stayed in in Jerusalem
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The piano.playing at breakfast.

    Good quality hotel with helpful staff

    Stayed in November 2017

  • Reviewed: 1 November 2017

    10
    I’m very pleased about it! It was great!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very friendly and helpful. The location was good also.

    Stayed in October 2017

  • Reviewed: 28 October 2017

    10
    Very Jewish
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very Jewish

    Stayed in October 2017

  • Reviewed: 19 October 2017

    10
    Everything
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2017

  • Reviewed: 16 October 2017

    8.8
    Everything
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2017

  • Reviewed: 13 October 2017

    9.6
    Quiet, location, friendly stadd
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quiet, location, friendly stadd

    Stayed in October 2017

  • Reviewed: 8 October 2017

    5.0
    Good location but pricy
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities are quite old. Room cleaning is not thorough enough. Smelly on the gym floor.

    Good location. 10 minutes walk to Jaffe Gate of the old city.

    Stayed in October 2017

  • Reviewed: 19 September 2017

    6.7
    ok
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 10 nights

    The hotel is fine for what it is but I think it is overpriced

    convenient for me

    Stayed in September 2017

  • Reviewed: 2 September 2017

    7.1
    Wonderful
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food at breakfast

    It was nice to stay their

    Stayed in August 2017

  • Reviewed: 27 August 2017

    7.9
    great location
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    very small room the spa was bascilly a gym room in basement

    great location friendly staff amazing terrace

    Stayed in August 2017

  • Reviewed: 28 July 2017

    7.9
    Location, confortable room
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Average hotel

    Location, confortable room

    Stayed in July 2017

  • Reviewed: 28 July 2017

    7.5
    Good location, quiet small hotel
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lobby was very shabby and old, you didn't want to sit down anywhere

    Breakfast and piano player, nice roof garden, good location, clean

    Stayed in July 2017

  • Reviewed: 9 July 2017

    10
    location,room,and breakfast
    • Business trip
    • People with friends
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    location,room,and breakfast

    Stayed in July 2017

  • Reviewed: 26 May 2017

    8.3
    Friendly and helpful staff and an exceptional location in Jerusalem
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Tour operators suggested by the property

    Breakfast

    Stayed in May 2017

  • Reviewed: 22 May 2017

    9.2
    Comfortable, friendly hotel
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Staff all welcoming...felt a personal; hotel not corporate

    Stayed in May 2017

  • Reviewed: 21 May 2017

    7.1
    Good breakfast, clean rooms
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Top roof was an empty space the whole week, quiet (too quiet?) area, quite a walk from old city, no dinner

    Good breakfast, clean rooms

    Stayed in May 2017

  • Reviewed: 18 April 2017

    6.7
    Location, helpful staff.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast, not so clean room .

    Location, helpful staff.

    Stayed in April 2017

  • Reviewed: 18 April 2017

    10
    I would definitely stay again! Great value.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There was nothing I didn't like.

    I really liked all the staff. I felt welcomed.Really nice breakfast too. Gorgeous rooftop view.

    Stayed in April 2017

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