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Reviews of The Acacia Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

H No.586/ A, Sequeira Waddo, Candolim Bus Stop Junction, Village Candolim, 403515 Candolim, India

#41 of 72 hotels in Candolim

Guests' Choice

Review Score

Based on 108 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    8.7

  • Facilities

    7.2

  • Staff

    8.6

  • Value for money

    7.1

  • Free WiFi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    Management was informed about the menace from the roaches. Good staff . Overall pleasant stay.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    Room had roaches.

    Centrally located

    Stayed in April 2024

  • Reviewed: February 26, 2024

    7.0
    Good staff polite. Was great.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    The window view was dead dry grass. Could have been a lot better view with flowers etc

    Great good

    Stayed in February 2024

  • Reviewed: January 21, 2024

    6.0
    Nice hotel good food on the roof terrace just a shame about the no hot water for four days but they did fix it before wd
    • Leisure trip
    • Group
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 8 nights
    • Submitted from a mobile device

    We had no hot water for four days. This was unacceptable

    Great location

    Stayed in January 2024

  • Reviewed: December 6, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    Inflexibility in terms of food !!! There was no group discount available!! parking was a challenge !!!

    Proximity to beach

    Stayed in October 2023

  • Reviewed: August 25, 2023

    7.0
    Nothing much
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 1 night
    • Submitted from a mobile device

    Booking.com

    Location

    Stayed in August 2023

  • Reviewed: August 25, 2023

    7.0
    Mix but overall decent stay.
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 1 night
    • Submitted from a mobile device

    1. I ordered a Club sandwich and I got the same without the bacon. 2. The order taker in IRD has no knowledge about the menu and it was difficult for me to place the order with her and later I asked her to tell your supervisor to call me. 3. The slope in the washroom is bad and water comes out even from the faucet. And deep cleaning around the room and especially the washroom is required on an urgent basis.

    I liked the location, clean room and attentive front desk associates. Quick and smart service.

    Stayed in August 2023

  • Reviewed: April 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 21 nights
    • Submitted from a mobile device

    House keeping could have been better

    Like location

    Stayed in April 2023

  • Reviewed: February 27, 2023

    7.0
    Great value hotel for exploring Goa.
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel seems to suffer power cuts at regular intervals. Although relatively short (seconds) before power is restored, the hotel wifi takes a while to reconnect which isn’t ideal for a foreign tourist and relying on wifi.

    Excellent location, just a 10 minute walk to the main section of Candolim beach. Staff were really friendly and helpful. Rooms very comfortable and good selection on offer for breakfast.

    Stayed in February 2023

  • Reviewed: February 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 6 nights
    • Submitted from a mobile device

    Unfortunately our room was a little noisy, you can hear traffic and people shouting on the side street.

    Staff were really helpful, breakfast variety was good, rooms were clean and stayed cool. Wi-Fi was also really good all over the hotel. Location was great, just a short walk to the beach

    Stayed in February 2023

  • Reviewed: December 17, 2022

    7.0
    nice modern hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 14 nights
    • Submitted from a mobile device

    we stayed at hotel before and chose it again for the rooftop bar only to find out it was getting refurbished during our stay

    Hotel was nice and comfortable, the only issue we had when the room were cleaned daily the cleaning staff didnt always replenish the necessities required in the room.

    Stayed in December 2022

  • Reviewed: October 24, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is not well maintained

    Stayed in October 2022

  • Reviewed: September 8, 2022

    8.0
    Quite a chill stay. Absolutely worth it.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 3 nights

    The in-room dining experience in the morning if you haven't already booked a breakfast can be slightly off. But all in all, it was a good stay. Could have helped if there was a gym/fitness centre/garden.

    Really appreciated the warm staff. They were available and helpful. I travelled with a toddler and they were kind enough to allow an early check in and a late check out which was subject to the availability of course. Shout out to Ashwini: Reception Ellistor: Housekeepinh Ashok: Bell boy Kudos to you guys!

    Stayed in September 2022

  • Reviewed: June 27, 2022

    6.0
    Decent hotel great staff
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    Ice was paid Too many stupid rules about outside liquor

    Gopal and Sanjib were great

    Stayed in June 2022

  • Reviewed: May 8, 2022

    7.0
    it was a good stay.
    • Leisure trip
    • Group
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    tried to call the in room dining , but most of the time no one answered , I had to call the reception , and then wait for the in room dining call.

    pool was good , rooms were good.

    Stayed in May 2022

  • Reviewed: April 28, 2022

    8.0
    It was nice stayed 👍🏻
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    Dinner buffet can be better with more variety… Chek in time can be good if it is 1 pn Right now it is 3 pm

    Breakfast was good… Location was perfect 3 minutes walk away from candolim beach Staff 👍🏻

    Stayed in April 2022

  • Reviewed: December 26, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    Cons: 1. All hotels offer early check-in and/or late check-out, but this hotel didn't allow us in even an hour early or didn't allow us to check out even a min after 12pm. Other hotels in the same lane were offering early check-ins even 4-5hrs early. This was very disappointing as after 7-8hrs of travel, you would expect your room to be ready when you have already requested for an early check-in 2. Breakfast spread was limited 3. The room had very basic amenities, for everything else one has to call the front desk

    Pros: 1. The location of the hotel was really good. The Candolim market was right outside the hotel and the beach was around 800m from the hotel 2. The room size was good and everything was clean 3. Basic services like housekeeping, breakfast, parking, etc was decent

    Stayed in December 2021

  • Reviewed: December 6, 2021

    7.0
    It was okay
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 3 nights

    Appliances were not working and hotel is not that grand as it seems in pictures

    Breakfast was okay. Service was good

    Stayed in October 2021

  • Reviewed: November 22, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 1 night
    • Submitted from a mobile device

    The taxi counter outside the hotel is owned by a nasty group of people specially the main person who is middle aged and very rude and clever to deal with. Beware of them as you may come into their influence as it's sitting right inside the parking compound of the hotel.

    Stayed in November 2021

  • Reviewed: March 11, 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 21 nights
    • Submitted from a mobile device

    Nothing

    Very friendly and helpful staff. Especially Moumitta the girl working in the restaurant, she really looked after us above and beyond.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 12 nights
    • Submitted from a mobile device

    Everything was lovely

    Location Friendly staff

    Stayed in February 2024

  • Reviewed: January 26, 2024

    10
    Perfect stay at the perfect location.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything.

    Beautiful place. Amazing location. Warm welcoming staff. Thank you.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 1 night
    • Submitted from a mobile device

    We Had very nice time in ACACIA ROOF TOP RESTAURANT LOCATION IS CERY GOOD STAFF EXCELLENT FOOD IS GREAT Swimming pool is awesome

    Stayed in January 2024

  • Reviewed: December 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooftop was The Best! Beautiful veiws and Sunsets. The staff were all very attentive and kind. The pool was beautiful and clean. The room very comfortable with everything we needed. Breakfast spread was excellent.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - 15% off on F&B and Spa
    • Stayed 5 nights
    • Submitted from a mobile device

    Amazing staff.. special call out to Shyam, Tushar and Banie.. very hospitable… very accommodating for a property in prime location.. Love the place

    Stayed in December 2023

Showing 1 - 25

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