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  5. Reviews of Hotel Capitol Hills - Greater Kailash Delhi

Reviews of Hotel Capitol Hills - Greater Kailash Delhi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

C-42, GK- I, Greater Kailash 1, 110048 New Delhi, India

#734 of 1,315 hotels in New Delhi

Guests' Choice

Review Score

Based on 70 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    6.9

  • Free WiFi

    5.8

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Showing 1 - 25

  • Reviewed: September 27, 2023

    6.0
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food Services

    Location

    Stayed in September 2023

  • Reviewed: April 9, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    In-room entertainment facility

    Diversity of staff

    Stayed in February 2023

  • Reviewed: February 27, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel was overpriced

    Location, staff

    Stayed in February 2023

  • Reviewed: August 23, 2022

    5.0
    Good location. Comfy beds but poorly maintained rooms. Get what you pay for.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Staff not super friendly. Rooms little dirty. Had to switch rooms multiples times as AC didn't work in the first two rooms I was in, and the staff wouldn't believe me. Had to argue with them to switch rooms and then finally they sent the AC guy who confirmed it was broken. Then had to do it AGAIN for the second room. Quite ridiculous and wouldn't stay again.

    Good location. Beds were very comfortable.

    Stayed in June 2022

  • Reviewed: July 18, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom not good. Staff not friendly

    Room.size good

    Stayed in July 2022

  • Reviewed: July 10, 2022

    8.0
    Standard hotel with low rated services.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very slow service. Room size is extremely small. Booking through Booking. Com doesn't give guaranteed booking confirmation. Beware about this.

    Good location. Dishes are good.

    Stayed in July 2022

  • Reviewed: July 5, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Please confirm size of room before checking in.

    Staff was good.

    Stayed in June 2022

  • Reviewed: June 11, 2022

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Value for money. Very reasonable.

    Stayed in June 2022

  • Reviewed: May 21, 2022

    5.0
    Other than connectivity (Wi-Fi and mobile network), it was good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wi-Fi weak and did not get mobile network in the room

    Good breakfast and good location

    Stayed in May 2022

  • Reviewed: May 15, 2022

    5.0
    Unhealthy Hotel
    • Solo traveler
    • Executive Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Bathroom : shabby towels, disturbingly water taps, commod shower, commod flash handle Master bed : dusty linen, small uncleaned wardrobe & uncleaned bed side tables , AC : no remote Sitting room : uncleaned sofa, non working AC remote

    Food & staff

    Stayed in May 2022

  • Reviewed: April 10, 2022

    7.0
    Long stay of 20days
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi is poor. The carpet is not very clean and even after asking for a non-smoking room, it smelled of smoke. In-house restaurants don't have much choice especially for solo customers.

    The staff is really helpful. The room has a water kettle and fridge. They also provide small first-aid kits, toiletries and sewing kits. Geyser facilities are really nice. They have an in-house restaurant. Location is safe.

    Stayed in April 2022

  • Reviewed: March 24, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Break fast was too costly Ideally it should b made complimentary Also d cost of lunch nd supper is also exorbitant

    Stayed in March 2022

  • Reviewed: March 15, 2022

    6.0
    VFM hotel, great location
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The internet was terrible for most of my time here, which componded matters because there's very little phone network in the rooms

    No frills hotel at a great location. Friendly staff, not very noisy neighborhood.

    Stayed in March 2022

  • Reviewed: November 25, 2023

    1.0
    Very Poor
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms stink a lot .The rooms need a lot of improvement in terms of toiletries, amenities etc..

    Stayed in November 2023

  • Reviewed: July 30, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Rooms smilled beding was old and uncomfortable referagertor was useless towels were old and rough , staff communication was very poor and slow.

    Nothing .

    Stayed in July 2023

  • Reviewed: July 1, 2023

    3.0
    Poor
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I never stayed only as the receptionist behaviour was very bad. The card machine was not working and I asked the receptionist if he could guide me to ATM. He shared a try cold vibe and the experience was so always that I decided not to stay only. Receptionist really needs a reality check about himself. He has showcased very poor behaviour. He has no ethics which a person in hospitality should have.

    Stayed in July 2023

  • Reviewed: March 30, 2023

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds of some rooms are too soft. The staff needs to replenish the tea /coffee and other amenities in the room on a regular basis. The guest have to keep asking for those.

    Good staff behaviour Location Good...nearness to a market & metro station Clean comfortable rooms with the basic amenities like tea/coffee maker, a wardrobe, ac & geyser in workable condition, shower and toiletries in the bathroom

    Stayed in March 2023

  • Reviewed: July 10, 2022

    1.0
    Horrible, poor, distasteful, rude, incompetent, should be banned by travel industry! Big shame on GK
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to like, regret the booking I made through booking.com. air bnb would have been better than this shaby hotel. Very rude night managers harras women post midnight. Solo women travelers need to avoid staying here at all costs. Very horrible experience

    Horrible rooms, carpets so dirty gave me rash, made complaint to manager, didn't give me till very late next day, post 3 pm that too after numerous complaints. This hotel is for shady people, don't check in if you are a working person , in Delhi for official purposes. Only people who rarely stay in hotel would find this hotel good. Stay away if you value your money. Not worth the horrible mattress, unhygienic rooms, unclean sheets and towels they provide.

    Stayed in July 2022

  • Reviewed: July 8, 2022

    1.0
    Bad hotel, avoid it if you love peace
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Rowdy guests, door banging happening, felt like I was in some dormitory. Night manager was unhelpful asked me to move to another hotel, if I didn't like this hotel. This he said post 12:30 pm. Women travelers should avoid this hotel completely. People who want to work or have online meetings should avoid this hotel. The staff too is noisy, plays songs / TV loudly while cleaning rooms.

    Location

    Stayed in July 2022

  • Reviewed: June 28, 2022

    10
    Exceptional
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is extremely helpful and high on hospitality. Room service very prompt. Food quality excellent.

    Stayed in June 2022

  • Reviewed: May 14, 2022

    4.0
    Not satisfied
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not ready when we checked in. Bed sheet were not clean. In General very poor Hygiene.

    Stayed in May 2022

  • Reviewed: May 10, 2022

    1.0
    Nothing was good. It was horrible. They did not let me stay as I had a Delhi I’d. Booking.com let me
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing was good. It was horrible. They did not let me stay as I had a Delhi I’d. Booking.com let me book this hotel while it was not offering the service for Delhiites. Shame shame shame

    Nothing was good. It was horrible. They did not let me stay as I had a Delhi I’d. Booking.com let me book this hotel while it was not offering the service for Delhiites. Shame shame shame

    Stayed in May 2022

  • Reviewed: May 6, 2022

    3.0
    Horrible.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hassle for wifi, keys, food, delay in service

    Nothing to be liked. They did not even give us breakfast the next day.

    Stayed in May 2022

  • Reviewed: May 3, 2022

    1.0
    worst stay
    • Business trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    lift not working tv not working room door lock not working everything bad

    nothing

    Stayed in May 2022

Showing 1 - 25

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