C.T.S No 182, Gautam Road, 412806 Mahabaleshwar, India
#10 of 99 hotels in Mahabaleshwar
Guests' ChoiceBased on 510 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.7
Staff
8.8
Value for money
7.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 26, 2024
Archis
IndiaFacilities in room were inadequate dyer, shaving kit not provided. Location is not bad, but guest enjoyed the experience and activities that kept all age groups busy.
Stayed in March 2024
Reviewed: January 25, 2024
Deepak
IndiaProperty had a marriage on books on day we were checking out, as a result I felt the staff was overwhelmed
Lot of activities for kids
Stayed in January 2024
Reviewed: January 12, 2024
Sumit
United Arab EmiratesNothing … everything was perfect . the ambiguity regarding the booking confirmation over the hotel whatsapp number was unnecessary.
everything available within the property. Perfect spot for family holidays. Plus excellent food and service
Stayed in January 2024
Reviewed: November 21, 2023
Pradeep
IndiaLittle things - like choking of flush pipe in the bathroom, TV taking time to get fixed etc could have been better
Location was excellent
Stayed in November 2023
Reviewed: October 14, 2023
Omkar
IndiaRestaurant prices are very expensive like food,bislery bottles . Ac was not working properly. Some Light and fan issue was also there.
Stayed in October 2023
Reviewed: October 2, 2023
Fernandes
IndiaThe receptionists were very slow. The women at the desk were not very hospitable. It was a little overpriced too.
Everything was great
Stayed in September 2023
Reviewed: September 26, 2023
Aditya
IndiaFood is way too expensive and the room size too is small for the tariff they charge.
The property is amazing and the staff too were cordial and cooperative.
Stayed in September 2023
Reviewed: September 9, 2023
Nilesh
IndiaNothing
Location and comfort
Stayed in September 2023
Reviewed: August 21, 2023
Omkar
IndiaRestaurant staff hovering around the table all the time
Stayed in August 2023
Reviewed: August 17, 2023
Shailesh
IndiaRooms need decor change
Excellent staff and service Great location and other activities
Stayed in August 2023
Reviewed: August 2, 2023
Jignesh
United Arab EmiratesBooking.com response wasn't proper for amendments
Location
Stayed in July 2023
Reviewed: July 30, 2023
Venkata
IndiaThe buffet dinner - charges are high and items were not upto the mark
The ambience and the facilities were very convenient for our stay
Stayed in July 2023
Reviewed: July 11, 2023
Purvi
IndiaDidn’t like the size of bathrooms… they are just small
The size is good and so is the lobby etc.
Stayed in June 2023
Reviewed: July 1, 2023
Pradip
IndiaSome more recreation facilities.
Breakfast was very good.
Stayed in June 2023
Reviewed: June 19, 2023
Ravindra
IndiaThe food service is a bit delayed
Love the overall ambiguous!!! Loved the experience which i had with my family
Stayed in June 2023
Reviewed: June 17, 2023
Avinash
IndiaBetter support form staff.
Facilities were good. Room and cleanliness was good.
Stayed in June 2023
Reviewed: June 16, 2023
Eknath
NetherlandsVery corner room with glass all over. May brake privacy. Some cleanness missing in Bathroom may be due to old sanitary wares. Breakfast has so many variety but few items like sprouts needs improvement. They
Location, Ambience. Garden and swimming pool.
Stayed in June 2023
Reviewed: June 12, 2023
Rakesh
India👍🏻
Stayed in June 2023
Reviewed: June 12, 2023
Bhakti
IndiaThe rooms are run down. The service is very slow.
The activities for the kids and the taste of the food
Stayed in June 2023
Reviewed: June 12, 2023
Munish
IndiaNothing
Overall, the property was good, staff was cooperative and it was pleasant experience.
Stayed in June 2023
Reviewed: June 8, 2023
Purushothaman
IndiaHome like environment
Stayed in May 2023
Reviewed: June 8, 2023
Sahilraina2010
IndiaReception Staff - Didn't give 2 rooms next to each other even after booking a month ago It is marketed as 5 star on Booking.com whereas it is 4 star property
Location
Stayed in June 2023
Reviewed: May 31, 2023
Kaustubh
IndiaThe TVs are very small and out of tune with the times. The quality of the cosmetics offered is very basic, not at all in tune with the property class and charges. Very basic/poor quality Biotique products. The shampoo/conditioner was seriously low grade, and lead to rough hair. Also, the gym seemed quite basic. More and better quality equipment is needed. Just 1 kitchen/Restaurant. Food & spread was good. Cakes need serious improvement though.
Excellent spread. South Indian food was outstanding, thanks to Chef Shankar, who seemed to go out of his way to offer his best and was eager to know about the guest experience.
Stayed in May 2023
Reviewed: May 29, 2023
Meenal
IndiaTariff should be little less . Bottled water too expensive in restaurant. Hot chocolate and High tea needs improvement with some good snacks . Pastries,desserts need improvement in quality and taste.. Buffet dinner items were finishing and not refilled unless asked for., so that needs attention Could not avail spa services, as limited staff ,so appintment was not available
Ambience, location property features excellent. Bathroom okay.Hot water instant, anytime .. Restaurant food quality and buffet spread very good, , staff service , the stewards ,waiters very responsive . South Indian Chef Shankar very good. Definitely pleasant and happy stay .
Stayed in May 2023
Vilamoura, Portugal
Weybridge, UK
Aliano, Italy
Zweeloo, Netherlands
Estellencs, Spain
Williams, USA
Estepona, Spain
Punta Alta, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content