Reviews of Holiday Inn Express Bengaluru Whitefield ITPL by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Plot No. 4, EPIP Zone, 560066 Bangalore, India

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Reviewed: September 11, 2025 · Stayed in September 2025
Verified reviewReviewed: September 11, 2025 · Stayed in August 2025
Verified reviewReviewed: September 6, 2025 · Stayed in September 2025
Verified reviewNothing I liked, as this property is stand alone building
The staff at buffet breakfast was not clear what to do, no manager available to guide them, pav bhaji was served cold , no dosa available , overall experience was bad
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewIt was an amazing stay and very supportive in terms of services
Nothing
Dear Mr. Mahendiran, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Feel free to contact me directly at harish.kamath@ihg.com or +91 953888 7066 anytime. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager
Dear Mr. Mahendiran, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a gr… Show more
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewWorst property too small room n bathroom. BF was worst I waited morethan 15 minutes just for plats spoons bowls. Each food items was tacking too long to come. Waited morethan 15 minutes for each food items it was buffet but all bowls was empty and at least 10+ guest where waiting for them. It was not start of day it was during 9.00am they have started @6.30 It took me 1 hour to complete BF due to their slow n worst service. it was one one the worst experiance in terms of service.
Nothing
Dear Mr. Sagar, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms is thoughtfully curated to ensure that we make optimum use of the available space. We will also work on menu offerings and quality of food in coming days. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mr. Sagar, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting you… Show more
Reviewed: August 12, 2025 · Stayed in August 2025
Verified reviewThe Clam and serene atmosphere as well as the connectivity
The room space was inadequate and was not worth for the money you pay
Dear Ms. Anjali, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. We understand that the room maybe smaller than what you would usually expect, and the layout of the room is not something that you’re used to but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms is thoughtfully curated to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Ms. Anjali, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting yo… Show more
Reviewed: August 4, 2025 · Stayed in July 2025
Verified reviewThe breakfast
The cleanliness and state of the room
Dear Mohta, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mohta, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your ex… Show more
Reviewed: August 2, 2025 · Stayed in August 2025
Verified reviewConvenient location, friendly staff
Hotel food, not upto mark on taste(spread is good though)
Dear Mr. Amit, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. After considering several feedback we are coming up with larger size rooms in our extended wing in our premises. This will be operational in few days and will service your concern on room size and cupboard for luggage. We will also work on menu offerings and quality of food in coming days. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mr. Amit, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your… Show more
Reviewed: August 1, 2025 · Stayed in July 2025
Verified reviewReviewed: July 25, 2025 · Stayed in May 2025
Verified reviewNothing
Break fast was a disaster. Items were not good or tasty. There were no enough plates to have breakfast and their staffs were waiting for people to finish their breakfast so that they can wash it and give to people waiting for plates , that was ridiculous.
Dear Ms. Aruna, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the disappointing experience you had during breakfast at Holiday Inn Express Bengaluru Whitefield ITPL. We regret to hear that the food quality did not meet your expectations and that there was a shortage of essential service ware, leading to an uncomfortable and unsatisfactory dining experience. This is certainly not the level of service we strive to deliver, and your comments have been taken very seriously. We have addressed the matter with our kitchen and service teams to ensure immediate corrective actions are implemented, including reviewing food quality and reinforcing proper inventory management to avoid recurrence of such situations. Your experience does not reflect our brand standards, and we truly appreciate your feedback, as it helps us improve. We hope you will consider giving us another opportunity to serve you better in the future. Should you have any further concerns or suggestions, please feel free to reach out to me directly. Sincerely, Harish Kamath General Manager
Dear Ms. Aruna, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the disappointing experience you had during breakfast at Holiday Inn Express Bengaluru Whitefield ITPL. We regret to hear that t… Show more
Reviewed: July 19, 2025 · Stayed in July 2025
Verified reviewThe room was very small. Room was very dirty. Dinner buffet was very bad.
Dear Mr. Sunil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. After considering several feedback we are coming up with larger size rooms in our extended wing in our premises. This will be operational in few days and will service your concern on room size and cupboard for luggage. We will also work on menu offerings and quality of food in coming days. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mr. Sunil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting you… Show more
Reviewed: July 16, 2025 · Stayed in July 2025
Verified reviewReviewed: July 15, 2025 · Stayed in July 2025
Verified reviewReviewed: July 15, 2025 · Stayed in July 2025
Verified reviewNa
Na
Dear Mr. Karthikeyan, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Feel free to contact me directly at harish.kamath@ihg.com or +91 953888 7066 anytime. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager
Dear Mr. Karthikeyan, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a g… Show more
Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewLocation is very convenient—easy access to Whitefield offices. I travelled for work. It's safe for solo travelers. If you're a director level and travelling alone for work. I highly recommend staying in mid of tech parks like Holiday Inn. Very nice, and I felt relaxed. Please add SPA, and then we will feel more relaxed. Charges are very affordable.
The bathroom is clean, but perhaps the water color was not nice to see the toilet water in a different color.
Dear Ms. Vasanthi, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We have also revamped entire STP operations which has resulted in clean water since 15th July 2025. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Feel free to contact me directly at harish.kamath@ihg.com or +91 953888 7066 anytime. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager
Dear Ms. Vasanthi, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a grea… Show more
Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewReviewed: July 6, 2025 · Stayed in July 2025
Verified reviewSaftey was good
Horrible food from the hotel restaurant which we ordered ..was extremely horrible...and the cutlery they served to the hotel room please check the picture i attached..I was sooo scared of the food they served in such horrible cutleries .. Overall the hotel restaurant food was zero in taste & poor hygiene and also the way they served is a big zero i give.. The rooms are extremely small and tiny.. Totally not worth the price
Dear Mr. Manu, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. After considering several feedback we are coming up with larger size rooms in our extended wing in our premises. This will be operational in few days and will service your concern on room size and cupboard for luggage. We will also work on menu offerings and quality of food in coming days. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mr. Manu, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your… Show more
Reviewed: July 4, 2025 · Stayed in July 2025
Verified reviewIt was ok.. limited options though
Dear Mr. Manoj, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. After considering several feedback we are coming up with larger size rooms in our extended wing in our premises. This will be operational in few days and will service your concern on room size and cupboard for luggage. We will also work on menu offerings and quality of food in coming days. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mr. Manoj, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting you… Show more
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewI landed in Holiday Inn Express after 10 days of my Shirdi padayatra. Luckily the complimentary laundry was a blessing in disguise. All three female staff at reception were helpful.
I think the restaurant needs some improvement. My son got an insect in the sambar rice. Idli was sticky, no taste, coconut chutney was a little old on 28th June, the poha also tasted a little old.
Dear Dr. Preethi, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We will also work on hygiene at our Cafe. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Feel free to contact me directly at harish.kamath@ihg.com or +91 953888 7066 anytime. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager
Dear Dr. Preethi, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great… Show more
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewI liked two staff members who very courteous and helpful. Based on them I extended my stay for a day.
The room size and cleanliness was very poor Food quality was not consistence AC was not working properly I was ready to overlook the above issues as I had already paid the advance booking amount. The main issue arose when I wanted to extend my stay. Initially they refused and told me booking is full but I had already informed them on the day of my arrival that I might extend my stay by a day or two. At that time they had told me that is not an issue, I will be able to extend my stay. It was a harrowing experience to extend my stay. Some of the front desk staff were very rude, I had to speak to the manager to get the matter sorted out. All this left a bitter taste to my overall stay.
Dear Anonymous, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. After considering several feedback we are coming up with larger size rooms in our extended wing in our premises. This will be operational in few days and will service your concern on room size and cupboard for luggage. We will also work on menu offerings and quality of food in coming days. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Anonymous, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting you… Show more
Reviewed: June 21, 2025 · Stayed in June 2025
Verified reviewReviewed: June 20, 2025 · Stayed in June 2025
Verified reviewNot even basic amenities and fixtures in the room.
Dear Mr. Alipio, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. As a standard we maintain all washroom amenities are kept on request basis. This information is also displayed inside rooms. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mr. Alipio, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting yo… Show more
Reviewed: June 16, 2025 · Stayed in May 2025
Verified reviewGood value for the money.
Site, room, cleanliness, good value for money
Dear Dr Sajad, Thank you for taking the time to tell us about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously encourage our staff to make every guest experience memorable and keep our brand name high. We will be waiting to welcome you and your family in future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at harish.kamath@ihg.com or +91 953888 7066. Sincerely, Harish Kamath General Manager
Dear Dr Sajad, Thank you for taking the time to tell us about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously … Show more
Reviewed: June 16, 2025 · Stayed in June 2025
Verified reviewFood was not up to the mark, rooms were small And food service was late
Dear Mr. Anurag, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. After considering several feedback we are coming up with larger size rooms in our extended wing in our premises. This will be operational in few days and will service your concern on room size and cupboard for luggage. We will also work on menu offerings and quality of food in coming days. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
Dear Mr. Anurag, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting yo… Show more