It was good, no complaints

I had to leave early so couldn't have breakfast. But it was a good property, nice staff and location is on main road near Airport.

Stayed in July 2025

room should be cleaned properly. we saw hair on the table and floor etc.

family can stay at a reasonable price

Stayed in May 2025

Breakfast area needs improvement. Approach roads are forever jammed.

Clean place with helpful staff

Stayed in February 2025

shower, toilets and wash is congested

very easy

Stayed in January 2025

We were three people , when we were booking the room it said it is sufficient for 3 people, but the bed size was not big enough to accommodate 3 people , our stay was just for one night to which we adjusted but if it was for longer it would definitely be a problem .

The breakfast was good , the hosting was excellent and felt safe . Our stay was peaceful.

Stayed in October 2024

We arrived from Uk and were on a holiday and due to time difference, we could not wakeup for the breakfast before 10:30 so we decided to wake up and take the breakfast to our room and on the first day the manger was a bit rude when he seen us doing that and gave us some silly reasons that i could not take my food to my room. The hotel do have room service and i don't see any issue if a guest wants to have his food in the room and have it as per his own convenient time. He also was very rude in his tone and i had to calm him down by making him realise that he was taking to a guest.

The staff were very helpful, whenever we had any issue and called the reception our query was resolved quickly, also the breakfast was good and was different everyday.

Stayed in September 2024

Not enough cutlery cups were a little stained, nothing which couldn't be cleaned.

Staff and host/manager were accommodating and friendly especially the warm welcoming family of cats. As our flight landed earlier than expected so they tried their very best to provide early check-in. Spacious room and decent sized bathroom. With kitchen area come dinning. Breakfast was on avarage but edible dietary for all. Looking forward to staying next time, as the walls and windows were sound proof.

Stayed in June 2024

Kitchen accessories were missing, but provided after asking staff.

Clean and new

Stayed in March 2024

Food was normal.

Liked every bit of my stay. Exactly what I expected. Please do nit commercialise this place too much and keep up the cleanliness!

Stayed in February 2024

Breakfast was below standard. Poorly made, presented. Poor handling practices.

The apartment was clean as shown in the pictures. The location is good. Staff was very helpful.

Stayed in September 2025

Location

Decent room at a reasonable price.

Stayed in June 2025

Reception staff need to be customer focused. We were promised rooms next to each other as we were a family of 4 travelling . This arrangement was confirmed by staff at reception. When we checked in, one apartment was on 1st floor, and the other was on the 5th floor. This caused a lot of inconvenience. The breakfast room needs to be bigger ,clean, and hygienic for the number of guests staying. Staff need to wear disposable gloves when handling food. Staff also need to be trained in customer service.

Excellent accommodation in Vakola. The room was clean. Bed was comfortable. The apartment building and outdoor area were clean. Some of the housekeeping staff are good & others need to be trained to be customer focused.

Stayed in April 2025

The breakfast room needs improvement. Staff need to be trained well. Hygiene standards need to be improved for food handling. I recommend that staff use disposable gloves in the breakfast room. There were no tables during busy periods as the room was too small. The staff packed breakfast for certain guests and delivered this to their rooms. but don't tell other guests to take the breakfast to the rooms to eat when there is no place.. This was not good . All guests should be treated equally. All staff need customer service training . Especially the breakfast room staff.

Good Accommodation at Vakola. The room was clean .Francis, the manager, is the only well experienced person working there. All other staff need training.

Stayed in April 2025

Good property staff are very good 👍

Stayed in February 2025

Bed wasn’t that comfortable, bed sheet had some stain and found two small weird bugs at night in bed.

Excellent location, super close to airport

Stayed in November 2024

Location

Stayed in August 2024

the breakfast, avg outdoor cleaniness could be better.

The staff is helpful and quick to respond. And studio sizes are good.

Stayed in August 2024

the bed could have been better. not the best for the back

loved the hospitality! the manager was very warm and helpful. everyone working there ensures their guests are happy snd they go out of their way to help. true mumbai spirit

Stayed in May 2024

Breakfast was just okayish.

The room and ease of check in...

Stayed in March 2024

Cooking equipment missing

Nice and quite new, helpful staff.

Stayed in March 2024

Check-in & Check-out timing could be adjusted a bit as 2 PM check-in is too late. If price could be reduced a bit it would be exceptional.

Breakfast was good with multiple items. Location was nice with everything available nearby. Price was a bit high but noticed that all the properties had similar price range so it`s fine I feel. It`s quite near to airport as well.

Stayed in March 2024

Certainly breakfast. Only upma, and bread toast, alu Paratha. Tea They can definitely improve upon this.

Stayed in March 2024

The Refrigerator was not so clean from inside. Dirty microfibre cloth was on the kitchen counter. Scotch brite sponge was used and very old. Towels were very old. Can’t really enjoy the view from window as another residence is right opposite looking at you from there window.

Food !

Stayed in July 2025

6th stay and it felt, the apartment should go under maintenance. It was worst condition, of all stays. - bathroom door could not be closed, only locked (I could repair it…) - initially there were used towels (lipstick stains, bad smell) - AC had an extremely moldy smell and vent made noises. - room charges are increasing - dirty pillow (not cover)

Friendly staff (always helpful and smiling - brings everything what you need) Mostly clean Feels secure

Stayed in September 2024