New Delhi NCR NH 8 Sector 83, 122004 Gurgaon, India
#128 of 384 hotels in Gurgaon
Guests' ChoiceBased on 997 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
7.6
Facilities
7.7
Staff
7.9
Value for money
7.6
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 11, 2024
Alfred
NetherlandsCleanliness was not good. Power cut every day, Wi-Fi not properly working
Big room, big bathroom
Stayed in March 2024
Reviewed: February 19, 2024
Sudarshan
IndiaAs the property has only one multicuisine restaurant, if staying for more than a day, then options seem limited - specially in terms of ambiance etc. There are no malls or restaurants close to the hotel, so location is not good from that point of view.
Rooms are very good; Breakfast is also good, with reasonable options for all, including vegetarians. There is one operational multicuisine restaurant, which has to be the go to place for all meals (breakfast and dinner in our case).
Stayed in February 2024
Reviewed: January 22, 2024
Rachael
AustraliaOriginal room was not clean and had an unfortunate odour in the room and hallway.
Kumar on the bar was fantastic. 10 out of 10! He could not have been more accommodating and helpful after our long journey. Great service. Cheered up our evening.
Stayed in January 2024
Reviewed: January 18, 2024
Abhay
IndiaNot applicable!!
It’s was our anniversary and we got the cake arranged by hotel side itself .All in all a fabulous time spend there .Recommend to all
Stayed in January 2024
Reviewed: January 5, 2024
Gadhiok
IndiaBreakfast quality was not upto the mark . Room service picked service calls after multiple attempts on no of occasions
Stayed in January 2024
Reviewed: January 4, 2024
Handlooms
IndiaCustomer service is worst, takes hours to get on phone, no immediate services, food quality is not so good
Location, ambience
Stayed in January 2024
Reviewed: January 2, 2024
Aaquif
IndiaResponse time of staff very slow had to call 5 times for water
Stayed in December 2023
Reviewed: January 2, 2024
Saini
IndiaMisguided by the staff regarding lounge access service.
Breakfast was too good
Stayed in December 2023
Reviewed: December 29, 2023
Saxena
IndiaCleanliness in rooms. It was not at all spic n span as expected from Hyatt. Spotting at various places not cleaned.
Stayed in December 2023
Reviewed: December 25, 2023
Pratap17
IndiaRoom Service
Ambience, foods,.location
Stayed in December 2023
Reviewed: December 23, 2023
Manoj
IndiaNow room fridge is empty, you should keep some eating items as earlier
Regular visitor
Stayed in December 2023
Reviewed: December 17, 2023
Stephen
United States of AmericaVery noisy with events running until late at night
Location was convenient for me. Breakfast was good
Stayed in December 2023
Reviewed: December 16, 2023
Amandeep
IndiaSafety was taken linently
Property and rooms
Stayed in December 2023
Reviewed: December 8, 2023
Fergal
IrelandHad book a king size bed but ended up with a twin room.
1. The spa experience was excellent and in particular the treatment provided by the therapist named Mary. Mary is a professional and courteous and gives excellent service. I would thoroughly recommend. 2. I wish to compliment Miss Rasmhi from the Guest Services. This lady demonstrates the essence of what guest service is about. She communicates in a clear and calm manner with utmost professionalism. She is pleasant helpful respectful and will do her best to help guests with whatever request or assistance they need. I have no doubt she will go far in her profession as she is truly remarkable.
Stayed in December 2023
Reviewed: November 5, 2023
Marius
United KingdomI waited more than half an hour in my first day for my pancake and waffle and asked 3 times for them and still didn't got them. Didn't even bothered to go to breakfast after that.
The place was well guarded and the staff was very polite and helpfull
Stayed in November 2023
Reviewed: October 26, 2022
Ankush
IndiaLocation far away
Breakfast and dinner
Stayed in August 2022
Reviewed: October 20, 2022
Walter
United KingdomLocation
Great hotel, lovely big room, friendly staff, just the location was a bit too far from centre of Delhi
Stayed in October 2022
Reviewed: September 12, 2022
Surbhi
IndiaBreakfast was below average and room service was slow
I like the room
Stayed in August 2022
Reviewed: September 8, 2022
Varun
IndiaRoom Service was very slow, it took them almost half n hour to provide simple things like a wine opener, or crockery as well.
Stayed in June 2022
Reviewed: September 8, 2022
Neeraj
Indialocation
clean
Stayed in August 2022
Reviewed: August 31, 2022
Mahdi72
IndiaThe location and approach road is bad and confusing.
Decor room amenities food all great
Stayed in August 2022
Reviewed: August 19, 2022
Vikas
IndiaLACK OF ENTERTAINMENT ACTIVITIES FOR KIDS TT TABLE WAS UNAVAILABLE
BUFFET WAS DELICIOUS
Stayed in August 2022
Reviewed: August 18, 2022
Vicky
Indianothing
Food and Rooms were Excellent!! Will recommend to my family and friends
Stayed in August 2022
Reviewed: August 16, 2022
Sonam
IndiaSwimming pool and slides
Superb and yumilicious 👌
Stayed in August 2022
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