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  5. Reviews of Hotel New Blue Sapphire Residency

Reviews of Hotel New Blue Sapphire Residency This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Samhita Road, 400072 Mumbai, India

#560 of 749 hotels in Mumbai

Guests' Choice

Review Score

Based on 407 hotel reviews

5.4

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.8

  • Location

    6.7

  • Facilities

    5.7

  • Staff

    6.6

  • Value for money

    6.1

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: July 26, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds and the sheets

    Location

    Stayed in June 2025

  • Reviewed: July 8, 2025

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Provided small room for 3 adults, Very slow & poor staff service, got tea after 1 hour of ordering. Guests not allowed.

    Stayed in July 2025

  • Reviewed: May 23, 2025

    5.0
    Just okay
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just okay

    Stayed in May 2025

  • Reviewed: April 29, 2025

    6.0
    Not bad or happy.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reported in their web site pick up service available. Same was refused. Room size small. AC remote not in good condition. Soap supplied is bad quality.

    Near to airport.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    5.0
    Close to the airport. Good for a one-night stay. Staff is helpful. Zomato delivery is allowed. Warm
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness in the room was extremely poor—definitely not up to standard. Even the bedsheets were dirty. The flush in the bathroom wasn’t working, and the blanket provided was also unclean. Worst of all, the room was full of mosquitoes. It seemed like they only sprayed some room freshener, but took no real steps to address the mosquito problem. I had to kill more than 20 mosquitoes myself. Very disappointing experience overall.

    Cleanliness in the room was extremely poor—definitely not up to standard. Even the bedsheets were dirty. The flush in the bathroom wasn’t working, and the blanket provided was also unclean. Worst of all, the room was full of mosquitoes. It seemed like they only sprayed some room freshener, but took no real steps to address the mosquito problem. I had to kill more than 20 mosquitoes myself. Very disappointing experience overall.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    4.0
    Below average experience.
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Mosquitoes in AC room. No toiletries were provided although mentioned available while booking.

    Usage of space and proximity to the airport.

    Stayed in March 2025

  • Reviewed: February 28, 2025

    5.0
    It was not okay
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is close to the airport but not on the nice locality. The toilet was really dirty and broken with full of mosquitoes

    The staff were really helpful and nice

    Stayed in February 2025

  • Reviewed: February 9, 2025

    5.0
    Overall, good for a budget hotel as it is closer to the airport otherwise everything was average
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - cleanliness of rooms.

    Close to the airport

    Stayed in February 2025

  • Reviewed: February 3, 2025

    5.0
    Thank you for the polite service and the assistance with the bags.
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    It is just not clean. It is not dirty but things are stained and rundown. The sheets are clean and smell good and there are no bugs-- a low bar. However, my coworker and I were so tired that we basically did not care. We left ahead of checkout time. Everyone was polite and friendly but there was only one person in a wrinkled uniform to indicate any kind of hospitality BUT he was indeed very friendly and helpful.

    Location was fine, not far--we booked the place because we were arriving late from the airport and need a place to sleep. This was suggested to us by the company but it's not a place for two women to stay overall. Thankfully, nothing crazy happened. People were polite and everything was standard. The place was comfortable enough for a few hours and the wifi is good but I cannot recommend this for more than a night's stay in a pinch. It is a transient hotel. I thought the pictures were alright and it is associated with OYO but that's all.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor cleanliness of room and bath room

    Staff courtesy

    Stayed in January 2025

  • Reviewed: January 29, 2025

    4.0
    A Sad and horrible experience...Hotel as well as Booking.com
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    On the booking page, we had 3 options of rooms, wherein I selected the most expensive one which stated a Big bed alongwith a Futon bed. On site there was no such room, and I was denied the same. At 2 am in the morning after the flight landed we were not in a mood to argue. The reception lad showed us a twin room and told us there are only 2 types of rooms here and was not sure why booking .com had 3 types of rooms on the main booking page. The room was very small with no ventilation,full of mosquitoes and one towel provided for 2 people. Breakfast inclusive it said and gave us 2 bread omelettes in the morning. Just a sad story....but totally not worth for 4200k for a night stay.

    It was close to the airport.

    Stayed in January 2025

  • Reviewed: January 29, 2025

    4.0
    not recommended for repeat stay
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    Hotel staff were talking loudly/making noises for full night. The AC was very noisy.

    location OK.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    4.0
    Not a good place to spend a night
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy, mosquitos, unchanged bedsheets and no place to take a bath. That’s why the rooms don’t have pictures of the toilet properly.

    Near to the airport

    Stayed in January 2025

  • Reviewed: January 9, 2025

    4.0
    Dreadful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was filthy. There was thick dust and rubbish under the bed. The duvet was dirty, the pillows had mildew, the electrics were broken including in the shower and people stood outside our room and talked until we lady for our flight at 4am. It was the worst night I’ve ever had anywhere.

    The staff were nice and it’s very close to the airport

    Stayed in December 2024

  • Reviewed: January 4, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff

    Stayed in January 2025

  • Reviewed: December 31, 2024

    4.0
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: December 20, 2024

    4.0
    Not Properly cleaned towels were not in the room.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning and Maintanace

    Location

    Stayed in December 2024

  • Reviewed: November 29, 2024

    4.0
    Save the time to reach airport
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room cleaning not properly and not providing room amenities

    It is near by international airport

    Stayed in November 2024

  • Reviewed: November 24, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean, no proper water in bathroom, AC was not working properly

    Location

    Stayed in November 2024

  • Reviewed: November 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It can still be improved on services .

    It is close to airport and in budget.

    Stayed in November 2024

  • Reviewed: October 24, 2024

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not clean and maintained. Pictures do not reflect what you are getting.

    Good location for airport.

    Stayed in October 2024

  • Reviewed: October 24, 2024

    4.0
    Not a good option near the airport.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to find , dirty stained pillows, noisy due to other guests in rooms close!

    Nothing

    Stayed in October 2024

  • Reviewed: September 30, 2024

    6.0
    Okay
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom flush did not work due to leakage which is a bummer and it did smell a bit. The rooms are not sound-proof.

    Room size is okay for a solo traveler. For two, it can be congested. Clean towels are provided. Wifi is fast and bed is comfortable.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    4.0
    Unexpected pre-flight stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately when we entered the room it had a strong bad odour, and once we settled we realised the toilet didn't flush. The bathroom fan turned itself on in the night and kept us both awake as it sounded like it was going to explode at any minute. However this wasn't too important for us as we just needed a place to rest for the night, so we didn't ask about moving rooms. The room looked nothing like the pictures, however we did check in unexpectedly...

    We checked in here late and last minute as a bed before our early morning flight, and the staff we lovely and accommodating. The reception area was very well kept, there was AC and a fan in the room, and it was very close to the airport, which was ideal.

    Stayed in September 2024

Showing 1 - 25

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