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  5. Reviews of New Haven Hotel Greater Kailash - New Delhi

Reviews of New Haven Hotel Greater Kailash - New Delhi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

E - 512, Greater Kailash Part - 2, 110048 New Delhi, India

Review Score

Based on 33 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.2

  • Location

    6.8

  • Facilities

    5.9

  • Staff

    6.8

  • Value for money

    6

  • Free WiFi

    7.5

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Showing 1 - 49

  • Reviewed: February 27, 2019

    4.2
    very bad
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    the owner of the hotel is not helpful, not nice with sick and old people and was angry with the guests and their own staff. For example, my parent is old, my father is 84 years old and my mother is 73 years old in a wheelchair. their plane arrived in the middle of the night, checking in (hotel) at about 6 am. was checking out and according to their information in the booking website must check until 12 pm. but the owner of the hotel (old man) says to my parents had to leave at 11 o'clock and the breakfast was until 10 o'clock, but my parents were at 10:15 so have missed breakfast, they ask for tea for medication to swallow. the owner asks to pay money for the tea. a young man from the staff wanted to take the luggage to the texi. the owner refused to help a staff.

    Stayed in February 2019

  • Reviewed: April 28, 2018

    6.3
    I had a very small room on the ground floor, Mosquitoes...
    • Solo traveler
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Noise (inside hotel & outside) Value for money, Room size, mosquitoes

    I had a very small room on the ground floor, Mosquitoes entering from somewhere unknown, Staff were not guest considerate (music at night, smoking) !!

    Stayed in April 2018

  • Reviewed: December 19, 2017

    3.3
    A big "NO"
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Hotel location is perfect but it is nowhere close to a 4 star property. Very poor Maintenance. Non cooperative staff. Horrible breakfast buffet. Not at all worth the price. Would never recommend it.

    Location of the property

    Stayed in December 2017

  • Reviewed: August 9, 2018

    5.4
    Expensive for the amenities.
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No wifi in the room except next to the door.

    Courteous staff

    Stayed in August 2018

  • Reviewed: December 11, 2017

    6.7
    Staff was helpful.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    Staff was helpful.. breakfast wasn't good.. overall average place to stay for one night..

    Stayed in December 2017

  • Reviewed: December 4, 2017

    6.7
    Wifi speed was amazing.
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too small a bed. Not that comfortable. TV remote was too hard to use.

    Wifi speed was amazing. Smooth registration process. Great location.

    Stayed in December 2017

  • Reviewed: November 22, 2017

    7.5
    It was good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Small hotel so one could get familiar with the staff

    Almost everything

    Stayed in November 2017

  • Reviewed: November 21, 2017

    8.8
    Short in-between stay (sightseeing in Delhi and Agra). Very nice hotel and rooms.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Hotel manager was very helpful in arranging transport to the right price. Very helpful regarding special food for breakfast. Highly recommended.

    Stayed in October 2017

  • Reviewed: November 13, 2017

    10
    OK
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    NA

    Regular visit to same Hotel

    Stayed in November 2017

  • Reviewed: October 10, 2017

    10
    It's my 3rd time here.
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's my 3rd time here. Owners are very much there for you anytime. Excellent location next to the M block market.

    Stayed in October 2017

  • Reviewed: September 20, 2017

    2.9
    Worst experience from hotels in South Goa and north Goa and delhi
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything. Staff don't speak English. It has has ants everywhere. Food is terrible. Not good for tourist

    Absolutely nothing

    Stayed in September 2017

  • Reviewed: April 12, 2017

    5.4
    convenient comfortable stay
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    hot water supply was an issue but resolved with repeat reminders. Lack of fresh fruits.

    Most things.

    Stayed in March 2017

  • Reviewed: April 5, 2017

    7.5
    Nice convenient hotel with good standard.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    lack of fresh fruit on breakfast menu.

    Location with easy access to local facilities. Staff helpful and accommodating.

    Stayed in March 2017

  • Reviewed: March 27, 2017

    2.5
    Not good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not clean

    Nothing

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: May 17, 2016

    9.2
    Excellent Reception facility.
    • Solo traveler

    No complaints - all good

    Excellent Reception facility. All my special requests were dealt politely without waiting much time, Staff at reception and in room dining were very good. Look forward to stay in this hotel during my next visit to Delhi.

  • Reviewed: May 10, 2016

    7.9
    The hotel has very nice rooms, comfortable beds and is very...
    • Leisure trip
    • Group

    I didn't like the rather costly surprise of the tax on top of the room price. This is not the fault of the hotel only. Booking.com should give prices including all taxes, especially when the tourist taxes are high like in New Delhi! The breakfast buffet was not to my taste, especially the quality of the cornflakes was poor (I found a fly in my freshly mixed bowl, that can happen but it shouldn't). Lunch was not that good either, maybe because we were there during off season. But for more business oriented hotel that shouldn't really matter. In the food area is room for improvement! If you want to use public transport to get around, the nearest metro station is still a 10 minute tuktuk ride away.

    The hotel has very nice rooms, comfortable beds and is very clean. The rooms are quiet and the air condition was much less noisy than all previous hotels we stayed at in India. The area around the hotel is very nice, mostly residential houses and some restaurants and shops on the same road as the hotel. Good night sleep!

  • Reviewed: March 27, 2016

    8.8
    staff was very nice and helpful, everything I needed was...
    • Business trip
    • Solo traveler

    I could not switch off one of the lights in my room my bedroom had a window in the atrium, so no fresh air coming in

    staff was very nice and helpful, everything I needed was provided, the room wa clean and neat

  • Reviewed: January 23, 2016

    8.3
    Very good location.
    • Leisure trip
    • Solo traveler

    Limited buffet choice for Breakfast and limited menu for in house dining. Otherwise excellent hotel. No bar..!

    Very good location..nice property excellent staff quick service.

  • Reviewed: December 31, 2015

    5.4
    The location was good
    • Couple

    the breakfast was not good. My room heater was not working. i asked several times fix it but no one listen to it and they didn't fix it. they were not cleaning the room profisionally

    The location was good

  • Reviewed: December 14, 2015

    7.1
    Hotel was nice.
    • Leisure trip
    • Family with young children

    Breakfast was a bit limited. Owner did not smile or greet. A very funny elderly man. Only wanted money. Took cash upfront.

    Hotel was nice. Good rooms

  • Reviewed: November 24, 2015

    4.6
    nothing
    • Leisure trip
    • Couple

    It shows 2,400Rs some in the website, but after I booked, it was said more than 1,000Rs of the city tax was not included, so the total amount is 3.997Rs. The reception can not speak English. No toothbrush and paste complementary After 10pm, no hot water for shower, and there was a notice saying we have to call the reception for hot water in advance, but the notice was pasted in an unobvious place, we did not find it until the following morning. It was noisy in the morning, seems like it was under construction, which ruined the only possible satisfied part(At the beginning I think at least I can say the hotel is quite) In the end I paid totally 4,000Rs for a night. The hotel was worthy 2,400Rs, but for 4,000 it was far more expensive

    nothing

  • Reviewed: October 30, 2015

    10
    very clean modern decor hotel with modern design bathroom.
    • Business trip
    • Solo traveler

    room was bit small..

    very clean modern decor hotel with modern design bathroom...staff was very helpful.. excellent wifi...comfy beds..overall excellent stay...

  • Reviewed: September 17, 2015

    5.4
    the rooms are good, but very noisy and people can smoke in...
    • Business trip
    • Solo traveler

    People smoking in common areas and the breakfast was awful , first time a hotel didn't have fruits in breakfast.

    the rooms are good, but very noisy and people can smoke in the common areas which makes the room stuffy.

  • Reviewed: May 4, 2015

    10
    Clean facility, good service, cooperative staff, suitable...
    • Business trip
    • Solo traveler

    Every thing was Good. There was a water related minor issue and was resolved immediately.

    Clean facility, good service, cooperative staff, suitable location

  • Reviewed: February 17, 2015

    4.2
    No variety in food.
    • Leisure trip
    • Solo traveler

    No variety in food. Breakfast was very bad. Keep more options in Jain food(no onions,garlic& potato). Staff doesn't on the AC after repeated asking.

  • Reviewed: January 29, 2015

    8.3
    The beds were nice and soft (better than in most places in...
    • Business trip
    • Solo traveler

    Breakfast. Or any food in the hotel really. Please eat elsewhere (luckily the GK2 M-market is around the corner!).

    The beds were nice and soft (better than in most places in India). If I would come to Delhi again, I'd stay here again, just for the beds.

  • Reviewed: January 25, 2015

    7.1
    The beds were nice and soft (better than in most places in...
    • Business trip
    • Solo traveler

    Breakfast. Or any food in the hotel really. Please eat elsewhere (luckily the GK2 M-market is around the corner!).

    The beds were nice and soft (better than in most places in India).

  • Reviewed: January 13, 2015

    4.6
    Kind of clean and give a impression of well maintained...
    • Business trip
    • Solo traveler

    Worst choice of breakfast. Worst wifi Worst chef who makes spring rolls from roti

    Kind of clean and give a impression of well maintained property. But that's not true

  • Reviewed: May 24, 2016

    9.6
    Cozy, clean and good location
    • Leisure trip
    • Couple

    Cozy, clean and good location

  • Reviewed: April 17, 2016

    5.8
    Ok location.
    • Solo traveler

    Very poor breakfast. Just indian food. No fruits, curd etc.

    Ok location. Clean room.

  • Reviewed: March 15, 2016

    5.4
    Cleanliness was good and rooms were quite comfortable
    • Leisure trip
    • Group

    I didn't like the breakfast at all. It was bad. Sorry but that's what we felt.

    Cleanliness was good and rooms were quite comfortable

  • Reviewed: March 3, 2016

    8.3
    Comfort and staff behavior.
    • Leisure trip
    • Family with young children

    No Bar and drinks available. And no drinks in the mini bar.

    Comfort and staff behavior.

  • Reviewed: February 21, 2016

    7.1
    Cool place
    • Couple

    No good view from Room window

    Cool place

  • Reviewed: January 14, 2016

    7.5
    Location
    • Leisure trip
    • Couple

    Location

  • Reviewed: January 8, 2016

    4.2
    Breakfast wasn't good at all.
    • Leisure trip
    • Family with young children

    Breakfast wasn't good at all.

  • Reviewed: January 5, 2016

    5.0
    Braek fast, hot water not avilable, we have to request and...
    • Leisure trip
    • Family with young children

    Braek fast, hot water not avilable, we have to request and wait 20 minuites

  • Reviewed: December 11, 2015

    2.9
    NOTHING ITS A NONSENSE PLACE TO STAY WUD NEVER TURN UP THERE...
    • Business trip
    • Solo traveler

    Everything the place was dirty staff Rude ..!!!

    NOTHING ITS A NONSENSE PLACE TO STAY WUD NEVER TURN UP THERE AGAIN ..!!

  • Reviewed: December 8, 2015

    3.3
    Nothing
    • Business trip
    • Couple

    Nothing

  • Reviewed: December 6, 2015

    8.3
    VFM and location is good
    • Business trip
    • Solo traveler

    VFM and location is good

  • Reviewed: December 4, 2015

    7.5
    good comfortable hotel
    • Leisure trip
    • Family with young children

    good comfortable hotel

  • Reviewed: October 26, 2015

    6.7
    Food court opposite the hotel
    • Leisure trip
    • Couple

    The room smells of cigarette smoke.

    Food court opposite the hotel

  • Reviewed: October 21, 2015

    7.5
    Helpful staff.
    • Business trip
    • Solo traveler

    Stayed on the ground floor... alittle noisy...

    Helpful staff. Stayed at manyour guest houses. This was definately good.

  • Reviewed: October 8, 2015

    9.2
    good
    • Business trip
    • Couple

    good

  • Reviewed: August 4, 2015

    8.8
    Staying second time.
    • Leisure trip
    • Solo traveler

    Staying second time.. Great place.. Need to improve the Wi-Fi as it gets disconnected very often.

  • Reviewed: August 2, 2015

    5.8
    Cleanliness .
    • Couple

    Comfort of Bed. No near by market for shopping purpose. Small room.

    Cleanliness .

  • Reviewed: July 24, 2015

    3.3
    Nothing
    • Group

    Shifting to smaller room with breaking down of AC Horrible breakfast

    Nothing

  • Reviewed: May 27, 2015

    8.8
    well furnished and very clean
    • Leisure trip
    • Family with young children

    staff who were incharge of breakfast hours

    well furnished and very clean

  • Reviewed: January 7, 2015

    5.4
    Cosy.
    • Leisure trip
    • Family with older children

    Hot water limited duration

    Cosy. Food area downstairs is good.

  • Reviewed: January 3, 2015

    6.3
    Room is good
    • Business trip
    • Solo traveler

    Breakfast is too bad!!!

    Room is good

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 49

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