4.2

Reviews of No. 18 Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Near private bus terminal, Fort Cochin, 682001 Cochin, India

  • 7.0 Good
    N

    Reviewed: March 10, 2025 · Stayed in January 2025

    Verified review
  • Catherine

    Reviewed: February 17, 2025 · Stayed in February 2025

    Verified review

    Disinterested staff. A very tired hotel in need of a huge makeover. Dirty, stained bedding and room furniture including a blood speckled chair. Yuk! Our shower didn’t work and no attempts were made to rectify the situation. When we checked out for our early departure, reception was unstaffed and the front door open to any passer by. Never again!

  • Terje

    Reviewed: February 12, 2025 · Stayed in January 2025

    Verified review

    Great location. You could walk from the ferry.

    Norhing special, good hotel, not great.

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  • 3.0 Poor
    Shah

    Reviewed: February 10, 2025 · Stayed in January 2025

    Verified review
  • P

    Reviewed: February 4, 2025 · Stayed in January 2025

    Verified review
  • Munish

    Reviewed: January 31, 2025 · Stayed in January 2025

    Verified review
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  • Venkatesh

    Reviewed: January 17, 2025 · Stayed in January 2025

    Verified review

    They made us wait for over an hour since the water stopped. They replied very cool stating the persons will come only after 10.

  • Akhil

    Reviewed: January 9, 2025 · Stayed in January 2025

    Verified review

    The worst place I’ve ever stayed in. Not at all a family accommodation. The staff are very unprofessional, the place is never clean even though I had requested for a cleanup. I had booked for two nights and checked out after one. There is a bar in the hotel and most of the people who come there makes you feel like you’re staying there for other reasons.

    The staff are worse, especially Mr Christin. They did not refund me the amount for the second night i had made the booking for.

  • Shivangi

    Reviewed: January 5, 2025 · Stayed in January 2025

    Verified review

    Location

    It wasn’t clean, curtains were falling, room had a smell, water taps were rusted and dirty, there was water issue. In all the stay was very bad

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  • 3.0 Poor
    Joel

    Reviewed: January 4, 2025 · Stayed in January 2025

    Verified review
  • 5.0 Fair
    Dilip

    Reviewed: December 31, 2024 · Stayed in December 2024

    Verified review
  • Eapen

    Reviewed: April 3, 2024 · Stayed in March 2024

    Verified review

    Lousy reception. Horrible room. Aircon not working. Thank goodness I didn’t pay for the room before hand.

    The receptionist had an attitude. The room was horrible without a aircon in working condition. The reception could not even resolve the issue. Walked out and never will recommend the hotel. It’s just that the hotel is in a good location.

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  • William

    Reviewed: February 27, 2024 · Stayed in February 2024

    Verified review
  • Rubert

    Reviewed: February 9, 2024 · Stayed in February 2024

    Verified review

    Ok

    Warm water was not so warm. Pool was in repair.

  • Aby

    Reviewed: December 29, 2023 · Stayed in December 2023

    Verified review

    Urine stains on the toilet seat and an overall unclean bathroom. Even the bed sheets had visible stains. The lack of hygiene significantly impacted my experience.

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  • Varghese

    Reviewed: December 15, 2023 · Stayed in November 2023

    Verified review

    Great location

    Food normal

  • 3.0 Poor
    Shivhare

    Reviewed: December 3, 2023 · Stayed in December 2023

    Verified review

    No bath tub Time restriction for swimming pool No proper food

  • 7.0 Good
    Narendra

    Reviewed: November 27, 2023 · Stayed in November 2023

    Verified review

    The location, Room & Service

    Property response:

    thank you for your feed back

    No. 18 Hotel
    December 3, 2023
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  • Gaye

    Reviewed: May 1, 2023 · Stayed in February 2023

    Verified review

    Cafe attached to hotel amazing staff+food

    Property response:

    thank you so much

    No. 18 Hotel
    December 3, 2023
  • Tinku

    Reviewed: April 24, 2023 · Stayed in April 2023

    Verified review
  • Cameron

    Reviewed: April 10, 2023 · Stayed in April 2023

    Verified review
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  • Davidian

    Reviewed: April 6, 2023 · Stayed in April 2023

    Verified review
  • Peter

    Reviewed: March 19, 2023 · Stayed in March 2023

    Verified review

    comfortable bed ok bathroom

    poor lighting,dire tv for English speaking people.Check. in poor.Shown to our room with no explanation where and what anything was

  • 5.0 Fair
    Mohan

    Reviewed: March 18, 2023 · Stayed in March 2023

    Verified review

    Staffs are Friendly.. Nice location..

    Room was not hygienic

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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