Reviews of No. 18 Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Near private bus terminal, Fort Cochin, 682001 Cochin, India

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Reviewed: March 10, 2025 · Stayed in January 2025
Verified reviewReviewed: February 17, 2025 · Stayed in February 2025
Verified reviewDisinterested staff. A very tired hotel in need of a huge makeover. Dirty, stained bedding and room furniture including a blood speckled chair. Yuk! Our shower didn’t work and no attempts were made to rectify the situation. When we checked out for our early departure, reception was unstaffed and the front door open to any passer by. Never again!
Reviewed: February 12, 2025 · Stayed in January 2025
Verified reviewGreat location. You could walk from the ferry.
Norhing special, good hotel, not great.
Reviewed: February 10, 2025 · Stayed in January 2025
Verified reviewReviewed: February 4, 2025 · Stayed in January 2025
Verified reviewReviewed: January 31, 2025 · Stayed in January 2025
Verified reviewReviewed: January 17, 2025 · Stayed in January 2025
Verified reviewThey made us wait for over an hour since the water stopped. They replied very cool stating the persons will come only after 10.
Reviewed: January 9, 2025 · Stayed in January 2025
Verified reviewThe worst place I’ve ever stayed in. Not at all a family accommodation. The staff are very unprofessional, the place is never clean even though I had requested for a cleanup. I had booked for two nights and checked out after one. There is a bar in the hotel and most of the people who come there makes you feel like you’re staying there for other reasons.
The staff are worse, especially Mr Christin. They did not refund me the amount for the second night i had made the booking for.
Reviewed: January 5, 2025 · Stayed in January 2025
Verified reviewLocation
It wasn’t clean, curtains were falling, room had a smell, water taps were rusted and dirty, there was water issue. In all the stay was very bad
Reviewed: January 4, 2025 · Stayed in January 2025
Verified reviewReviewed: December 31, 2024 · Stayed in December 2024
Verified reviewReviewed: April 3, 2024 · Stayed in March 2024
Verified reviewLousy reception. Horrible room. Aircon not working. Thank goodness I didn’t pay for the room before hand.
The receptionist had an attitude. The room was horrible without a aircon in working condition. The reception could not even resolve the issue. Walked out and never will recommend the hotel. It’s just that the hotel is in a good location.
Reviewed: February 27, 2024 · Stayed in February 2024
Verified reviewReviewed: February 9, 2024 · Stayed in February 2024
Verified reviewOk
Warm water was not so warm. Pool was in repair.
Reviewed: December 29, 2023 · Stayed in December 2023
Verified reviewUrine stains on the toilet seat and an overall unclean bathroom. Even the bed sheets had visible stains. The lack of hygiene significantly impacted my experience.
Reviewed: December 15, 2023 · Stayed in November 2023
Verified reviewGreat location
Food normal
Reviewed: December 3, 2023 · Stayed in December 2023
Verified reviewNo bath tub Time restriction for swimming pool No proper food
Reviewed: November 27, 2023 · Stayed in November 2023
Verified reviewThe location, Room & Service
thank you for your feed back
Reviewed: May 1, 2023 · Stayed in February 2023
Verified reviewCafe attached to hotel amazing staff+food
thank you so much
Reviewed: April 24, 2023 · Stayed in April 2023
Verified reviewReviewed: April 10, 2023 · Stayed in April 2023
Verified reviewReviewed: April 6, 2023 · Stayed in April 2023
Verified reviewReviewed: March 19, 2023 · Stayed in March 2023
Verified reviewcomfortable bed ok bathroom
poor lighting,dire tv for English speaking people.Check. in poor.Shown to our room with no explanation where and what anything was
Reviewed: March 18, 2023 · Stayed in March 2023
Verified reviewStaffs are Friendly.. Nice location..
Room was not hygienic