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  5. Reviews of Hotel Palace Heights

Reviews of Hotel Palace Heights This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

D - 26/28, Connaught Place ,Behind ODEON BIG Cinema , Connaught Place, 110001 New Delhi, India

#74 of 1,248 hotels in New Delhi

Guests' Choice

Review Score

Based on 353 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 - 25

  • Reviewed: March 27, 2024

    9.0
    Well Worth The Money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Internet was spotty and slow.

    Central location, clean, comfy firm bed, breakfast was good enough. All in all very good for a 3 star hotel. Vikash the door man was INCREDIBLE! He treated us like royalty and always with a smile. He was so helpful and caring and made sure no one bothered us outside the hotel.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    ok for a 1 nighter.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    room i had was in a very noisy section and was not able to get TV to work properly.

    very good breakfast

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    It was a good stay experience
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    Only downside experience would be I could see some insects in the room. Seeing a cloth eating moth was a bit scary. I think regular pest control will be required to avoid such situations.

    The whole stay was a pleasant experience. Check in process was smooth. They had the room ready. The breakfast spread was good. They had enought options in the spread with combination of ready to eat, made to order food items as well as fruits and fruit juices. Excellent room service - good portion sizes. The room size was very good for one person. It was clean room. It had all the amenities as mentioned.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Good property and at prime location
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean and restaurant food was good. Location is great foe commuting to any part of delhi

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Great place to stay in central Delhi.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    Nothing that stood out. The wifi is spotty, and drops out often, but that has been the case in every hotel in India outside of the big multinationals and luxury hotels.

    Brilliantly located a stone's thrown away from Rajiv Chowk station, so you can get to everywhere you need to directly from the hotel. There's an ample supply of rickshaws and Ubers too. The hotel is clean and comfortable, the staff are attentive, and the attached Zaffran restaurant might well be one of the best in the area.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Excellent location.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Improve cleaning in general.

    Location

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Great value, comfortable, clean, and quiet. The front desk and reception were not that friendly or accommodating!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good. However, Connaught place is very busy, but the hotel was quiet. The front desk people could work on being nicer and friendlier.

    The room was clean with a comfortable bed. All the amenities were great!

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Good stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was quite basic.

    We had a great dinner in the restaurant and a good nights sleep.

    Stayed in January 2024

  • Reviewed: February 21, 2024

    9.0
    Great Location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are not super insulated, so when parties and things happen around you can hear it. It was not very bad

    Location is super great. Close to a very nice part of New Delhi surrounded by so many places to eat and do shopping.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good location , good breakfast, pleasant stay.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Good hotel in a good location
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi coverage was a bit patchy in places but not a big problem.

    We started and ended our Golden Triangle tour at this hotel. Good value and perfect for our needs. It's a small, comfortable hotel in a great central location. Good breakfast and a very nice evening meal in the hotel restaurant.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good location clean good food at the attached restaurant

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Centrally located, clean, with a fantastic breakfast.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    I would have liked a view

    Reception staff extrememely helpful, restaurant staff very welcoming and helpful. room staff did a very good job in the background

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Good, central Hotel opportunity
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cold rooms

    Nice check in personal, good location

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Great value in good location
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Misleading info about breakfast when I had an early start so didn’t manage to get any on one morning

    Modern in good location. Adjoining Saffran restaurant is excellent

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Great thanks
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The friendly staff and the restaurant

    Stayed in January 2024

  • Reviewed: January 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location. Very friendly staff, we arrived at 6am and they organised room for us

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    very acceptable
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Excellent staff who went out of their way to help The room was OK, perfectly adequate but without much charm Excellent restaurant

    Stayed in January 2024

  • Reviewed: January 24, 2024

    9.0
    The room is better than in the photos
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    A bit small but still enough for our two large suitcases.

    The room is actually a lot better than in the photos. The location is good, you can easily go shopping or finding something to eat. Staffs are nice and helpful.

    Stayed in December 2023

  • Reviewed: January 24, 2024

    8.0
    Comfortable stay. Great location. Staff courteous and helpful. Breakfast good.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms on smaller side.

    Excellent situation in Connaught Place. Rooms basic but comfortable. Breakfast good - lots of options.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Convenient, great breakfast.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The location of this hotel is really good. The breakfast had both western and Indian options, both of which were good. They had fresh juice and coffee and made eggs to order. Rooms were pretty modern and clean. Staff was helpful and cheerful.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    8.0
    Good location and decent accommodation. A little overpriced but you pay for the location
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Room was adequate and great shower

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Comfortable room, very nice staff, great restaurant, good location

    Stayed in January 2024

Showing 1 - 25

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