Reviews of Brill Raj Palace Near City Centre 2 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Biswa Bangla Sarani Beside P C Chandra Jawellers, 700157 kolkata, India

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Reviewed: August 3, 2025 · Stayed in August 2025
Verified reviewReviewed: July 21, 2025 · Stayed in July 2025
Verified reviewReviewed: June 28, 2025 · Stayed in June 2025
Verified reviewReviewed: June 26, 2025 · Stayed in June 2025
Verified reviewThey have there own parking and restaurant and the food quality is good😊😊
Dear KUMAR, Thank you so much for your lovely feedback! ❤️ We're glad you enjoyed your stay, our parking facility, restaurant, and the quality of food 😊😊. Your satisfaction means a lot to us. We look forward to welcoming you again soon! Warm regards, Brill Raj Palace.
Dear KUMAR, Thank you so much for your lovely feedback! ❤️ We're glad you enjoyed your stay, our parking facility, restaurant, and the quality of food 😊😊. Your satisfaction means a lot to us. We look forward to welcoming you again soon! … Show more
Reviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 9, 2025 · Stayed in June 2025
Verified reviewHad a wonderful stay in this hotel , rooms are quite good also staff behaviour was politeful . Overall good stay 👍:-)
Dear CHANDRO, Thank you for your kind feedback! We're thrilled to know you had a wonderful stay and appreciated our rooms and the polite behavior of our staff. Your satisfaction means a lot to us. Looking forward to welcoming you again soon! 😊 Warm regards, Brill raj palace.
Dear CHANDRO, Thank you for your kind feedback! We're thrilled to know you had a wonderful stay and appreciated our rooms and the polite behavior of our staff. Your satisfaction means a lot to us. Looking forward to welcoming you again so… Show more
Reviewed: June 1, 2025 · Stayed in May 2025
Verified reviewThe location was good
The room lacked appropriate cleanliness. Bathroom facilities were poor. Not half as good as advertised
Dear POKHAREL, Thank you for sharing your feedback. We're glad you appreciated our location, but we're truly sorry to hear that the cleanliness and bathroom facilities did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We take such concerns seriously and will be addressing these issues with our housekeeping team to ensure improvements. Your feedback helps us serve our guests better, and we hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards, Brill raj palace team.
Dear POKHAREL, Thank you for sharing your feedback. We're glad you appreciated our location, but we're truly sorry to hear that the cleanliness and bathroom facilities did not meet your expectations. Please accept our sincere apologies for… Show more
Reviewed: May 22, 2025 · Stayed in May 2025
Verified reviewReviewed: May 15, 2025 · Stayed in May 2025
Verified reviewThank you 😊.
Reviewed: May 12, 2025 · Stayed in May 2025
Verified reviewReviewed: May 12, 2025 · Stayed in May 2025
Verified reviewReviewed: April 20, 2025 · Stayed in April 2025
Verified reviewHad a comfortable stay at hotel .... overall good experience 👍
Dear Ningthoujam, Thank you for your kind words! We're glad to hear you had a comfortable stay and a good overall experience. Hope to welcome you back again soon! 👍 Warm regards, Brill raj palace team.
Reviewed: April 10, 2025 · Stayed in April 2025
Verified reviewReviewed: March 20, 2025 · Stayed in March 2025
Verified reviewGood ambiance👌. location was also good its nearyby airport and food quality and quantity both was more that avarage ....there staffs behaviour was humble and polite☺ .. overall a good stay!👌
Dear SINGH, Thank you for sharing your experience with us! We're glad to know you enjoyed the ambiance, food, and convenient location near the airport. It’s great to hear our staff’s polite behavior made your stay even better. We truly appreciate your kind words and look forward to welcoming you again! 😊 Warm regards, Brill Raj Palace.
Dear SINGH, Thank you for sharing your experience with us! We're glad to know you enjoyed the ambiance, food, and convenient location near the airport. It’s great to hear our staff’s polite behavior made your stay even better. We truly ap… Show more
Reviewed: March 17, 2025 · Stayed in March 2025
Verified reviewComfortable stay 😊... room was spacious and clean 👌... definitely visit there again 🙌
Dear KUMAR, Thank you for your lovely feedback! We're delighted to hear you had a comfortable stay and enjoyed the clean, spacious room 😊 We look forward to welcoming you again soon! 🙌 Warm regards, Brill Raj Palace.
Reviewed: February 26, 2025 · Stayed in February 2025
Verified reviewReviewed: February 26, 2025 · Stayed in February 2025
Verified reviewReviewed: February 25, 2025 · Stayed in February 2025
Verified reviewNothing
Absolutely Horrendous – Do Not Stay Here! This was by far the worst room I have ever stayed in. The moment I opened the door, I was hit with a disgusting smell—like mold, and something rotting in the walls. The air was so stuffy that I had to hold my breath. The bed? A total nightmare. The sheets had stains, the pillows were lumpy, and the mattress was as hard as a rock. I wouldn’t be surprised if it hadn’t been changed in decades. I found hair on the pillowcase that definitely wasn’t mine—completely unacceptable! The walls were filthy with smudges and mystery stains. There were crumbs, dust, and who knows what else hiding in the corners. The furniture was scratched, broken, and outdated, with drawers that wouldn’t even close properly. The bathroom was even worse—cracked tiles, a dripping faucet, and a toilet that barely flushed. The shower had mold in every corner, and the water pressure was pathetic. The towels were rough, stained, and smelled damp. To top it all off, the noise was unbearable. I could hear everything happening in the rooms next door and in the hallway. The AC barely worked and made a loud clanking noise all night. I wouldn’t stay here again if someone paid me. Absolutely disgusting!
Dear PAUDEL, We are truly sorry to hear about your experience and sincerely apologize for the condition of the room and the inconvenience caused. This is far from the standard we aim to provide. Your feedback has been taken very seriously and shared with the concerned teams for immediate corrective action. Thank you for bringing this to our attention. Warm regards, Brill raj palace.
Dear PAUDEL, We are truly sorry to hear about your experience and sincerely apologize for the condition of the room and the inconvenience caused. This is far from the standard we aim to provide. Your feedback has been taken very seriously … Show more
Reviewed: February 22, 2025 · Stayed in February 2025
Verified reviewReviewed: February 21, 2025 · Stayed in February 2025
Verified reviewReviewed: February 11, 2025 · Stayed in February 2025
Verified reviewHad a good stay .
Dear SHAW, Thank you for your feedback! We're glad to know you had a good stay with us. We look forward to hosting you again soon for an even better experience. Warm regards, Brill Raj Palace.
Reviewed: February 8, 2025 · Stayed in February 2025
Verified reviewExpectations matched ...helpfull staff .
Dear MOORE, Thank you for your kind words! We’re delighted to hear that your expectations were met and that our staff could assist you well. Looking forward to welcoming you back soon. Warm regards, Brill Raj Palace.
Reviewed: February 6, 2025 · Stayed in February 2025
Verified reviewThank you 😊.
Reviewed: January 30, 2025 · Stayed in January 2025
Verified reviewGood for family...I got rooms at same floor as per I requested earlier 🙌..the rooms are clean and spacious as I had childrens with me so it's feels comfortable to me 😊... overall experience okey
Dear MUKHIA, Thank you for your thoughtful feedback! We’re glad to know that your room request was fulfilled and that you and your family had a comfortable stay. It’s great to hear the cleanliness and space met your expectations. We truly appreciate your kind words and look forward to welcoming you again. Warm regards, Brill Raj Palace.
Dear MUKHIA, Thank you for your thoughtful feedback! We’re glad to know that your room request was fulfilled and that you and your family had a comfortable stay. It’s great to hear the cleanliness and space met your expectations. We truly … Show more