Reviews of Yashshree Mall Road Darjeeling This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Dear Guest, Thank you for your valuable feedback. We are delighted to know you appreciated the cleanliness and comfort of our rooms. However, we apologize for the inconvenience with our laundry service and restaurant ambience. Your comments will aid us in enhancing our service. Best Regards, Hotel General Manager, YASHSHREE MUSSOORIE MALL ROAD

Dear Guest, Thank you for your valuable feedback. We are delighted to know you appreciated the cleanliness and comfort of our rooms. However, we apologize for the inconvenience with our laundry service and restaurant ambience. Your commen… Show more

Dear Guest, We are truly sorry your stay did not live up to your expectations. We have noted the issues you faced. Such instances are rare and we’ll certainly look into it and ensure better service. Your feedback is valuable. Best Regards, Hotel General Manager, YASHSHREE MUSSOORIE MALL ROAD

Dear Guest, We are truly sorry your stay did not live up to your expectations. We have noted the issues you faced. Such instances are rare and we’ll certainly look into it and ensure better service. Your feedback is valuable. Best Regar… Show more

Dear Guest, Thank you for taking time to share your feedback. I'm glad to know you found our food, options and the staff helpful, especially in the time of need such as the unfortunate sickness of your son. But I'm truly sorry for the inconveniences you faced like the stinking bathroom, MCB tripping and space crunch in the double deluxe room. These issues are not our standards. We aim for your every stay to be meticulously perfect and your satisfaction is our prime goal. We'll definitely rectify these problems to avoid future discomfort. Best Regards,

Dear Guest, Thank you for taking time to share your feedback. I'm glad to know you found our food, options and the staff helpful, especially in the time of need such as the unfortunate sickness of your son. But I'm truly sorry for the inco… Show more

Dear Guest, Thank you for taking the time to share your experience following your stay with us at Yashshree Mall Road Darjeeling. We sincerely apologize that your stay did not meet your expectations. We continue to strive to better our service and acknowledge your comments about the room views, ventilation, and our breakfast spread. We are deeply sorry for any inconveniences caused due to these shortcomings. It's certainly unsettling to learn that you felt our rooms were overpriced. We recognize that these issues greatly impacted your experience and are actively taking steps to ensure that they don't happen again. Moreover, your remarks regarding the use of RO water instead of complimentary mineral water has been well noted. Our aim is to provide the best quality and value to our guests, and we understand that this is a necessary part of that. There's always room for improvement and your influential feedback is the cornerstone of our growth. Please accept our sincere apologies once again and we assure you that we have already begun addressing these issues. Best Regards, Hotel General Manager, YASHSHREE MALL ROAD Darjeeling

Dear Guest, Thank you for taking the time to share your experience following your stay with us at Yashshree Mall Road Darjeeling. We sincerely apologize that your stay did not meet your expectations. We continue to strive to better our se… Show more

Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We appreciate your input and apologize for any inconvenience or dissatisfaction you experienced during your time at our property. We apologize if you found the breakfast options to be unsatisfactory. We understand that a good breakfast selection is an important aspect of your stay, and we strive to provide a variety of options to cater to different tastes and preferences. Your feedback will be invaluable as we continue to enhance our breakfast offerings to better meet the expectations of our guests. We apologize for any inconvenience caused by the limited availability of hot water during your showers. We understand the importance of a comfortable and enjoyable shower experience, and we will investigate the issue to ensure it is promptly addressed. Regarding taxi arrangements, we apologize if our services fell short of your expectations. We understand the convenience of having taxi arrangements readily available, and we regret any inconvenience caused by the lack of this service during your stay. We will review our procedures to ensure that appropriate arrangements can be made for our guests in the future. We apologize for the limited selection of drinks in the minibar. We understand that having a well-stocked minibar is an essential amenity for our guests, and we regret any inconvenience caused by the lack of variety. Your feedback will be valuable as we work to improve the minibar offerings for future guests. We apologize for the closure of the massage service after 6 PM and on Sundays. We understand the desire for relaxation and self-care amenities, and we apologize for any disappointment caused by the limited availability. We will review our operational hours to ensure a more convenient service for our guests. Once again, we apologize for any inconvenience or disappointment caused during your stay. We greatly value your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfying experience. Warm regards,

Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We appreciate your input and apologize for any inconvenience or dissatisfaction you experienced during your time at our property. We apologize if you f… Show more