Vipin Khand, Gomti Nagar, Gomti Nagar, 226010 Lucknow, India
#8 of 223 hotels in Lucknow
Guests' ChoiceBased on 421 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.4
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 22, 2024
Nigam
United KingdomWish we had a better view of the lawn from our room. As we had arrived early and wanted to move in quickly they provided us with what was available. I am not saying this as a criticism but I hope next time when we visit we can get a room that lets us enjoy the beautiful garden and lawns.
We had arrived a bit early around 08:00 AM and they let us check in without much fuss. Breakfast was excellent and staff were quite willing to help - we wanted crispy dosa and we got that. Choices available for breakfast is also excellent. We had an issue with the taxi that we had arranged from a local company. It was an unsafe vehilce and we asked them to drop us back to the hotel. Hotel staff went out of their way and though all their own vehicles were unavailable they arranged one from their supplier in no time. Want to thank Ms. Ayesha for going out of her way in arranging this so speedily. We had already checked out and there was no compulsion on them to arrange something for us. The attitude of the staff at gate, reception and concierge just makes one realise how Taj excels in customer care.
Stayed in February 2024
Reviewed: January 28, 2024
Stephen
AustraliaThe best place to stay whilst visiting Lucknow. A short tuk tuk ride to the main sites. A wonderful restaurant and greta breakfast. The pool would be great in the warmer months.
Stayed in January 2024
Reviewed: January 24, 2024
Pratap
TanzaniaIt’s just perfect
In city center and nice location. Hotel is neat and clean. Staff is friendly and helping. All of them were ( staff) superb including Guards , reception everyone.
Stayed in January 2024
Reviewed: January 14, 2024
Arafat
United KingdomEverything was perfect
What an experience! Amazing
Stayed in January 2024
Reviewed: January 12, 2024
Nandan
IndiaRight from the hotel GM Mr Ranjit Singh & all the hotel staff was extremely cooperative and the service was impeccable. Great Awadhi food perhaps the best " Tunde ke Kabab" in the city.
Stayed in January 2024
Reviewed: December 31, 2023
Nikhil
United KingdomNothing
Spacious and comfortable rooms
Stayed in December 2023
Reviewed: December 16, 2023
Mehar
Indiathe properly was beautiful and the staff was very pleasant and welcoming. Mr Ranjeet the relations manager was very helpful. Mr Digvijay the driver was also an awesome tour guide
Stayed in December 2023
Reviewed: November 26, 2023
Surajit
VietnamGreat service (especially the driver Taj Mohammad), food at Oudhyana restaurant was great too.
Stayed in November 2023
Reviewed: November 20, 2023
Ramakrishnan
IndiaThe Wifi was not strong enough in the room to enable browsing or even downloading emails.
Buffet Breakfast range was ve3ry good.
Stayed in November 2023
Reviewed: November 11, 2023
Khan
IndiaGood behave staff and cleanliness
Stayed in November 2023
Reviewed: November 10, 2023
Kashyap
Indiato leave within one day
From Location to Rooms all was Class A. Food, Staff, Ambience the Aura - the Old era - and the warmth
Stayed in November 2023
Reviewed: October 30, 2023
Ahmad
IndiaI wish they had a fast charging station. I forgot my charger and thAts the one thing they didn't have.
They gave me free 🎂 desserts... I could pay for it but they didn't let me.
Stayed in October 2023
Reviewed: October 21, 2023
Poonam
IndiaThe room rent has inexplicably shot up, seemingly overnight. Can't be rationalized in any way, compared to the room rents of the other hotels in the city. Certainly the amount paid is not in proportion to the services provided.
Stayed in September 2023
Reviewed: October 13, 2023
Edward
United KingdomNothing
The food was excellent, the staff incredibly helpful and courteous, lovely garden and pool and a very comfortable room (upgraded)
Stayed in October 2023
Reviewed: October 2, 2023
Aditi
IndiaIn room dining took too much time to serve.
Stayed in October 2023
Reviewed: August 27, 2023
Bhatia
United Arab EmiratesComfortable / Excellent Courteous staff
Stayed in August 2023
Reviewed: August 27, 2023
Vijay
IndiaDressing of staff, their cheerfulness & simplicity.
Stayed in August 2023
Reviewed: August 24, 2023
Mayank
IndiaI feel the room size was small and didn't feel it was value for money. The snacks and the mini-bar offered in the room were exuberantly charged, at least some things should ve been complimentary apart from breakfast. You could've done like this- make one snack and one drink complimentary and the rest could've been chargeable.
The overall hospitality, the smooth check-in, the fulfillment of special requests for bouquets and cake in our room prior to reaching the room, and The hospitality of the spa services for both Males and Females. The overall ambiance and mesmerizing feel of the whole property, everything, and every bit of it to the last was awesome. Special mention to The male physiotherapist in the spa. He was excellent and exceeded expectations. He knows his job in and Out.
Stayed in August 2023
Reviewed: August 20, 2023
Siddiqui
IndiaNothing really
Had a good vibe. Very green
Stayed in August 2023
Reviewed: August 15, 2023
Pankaj
United Arab Emiratesi like every thing
breakfast was nice and location of hotel is really ggod.
Stayed in August 2023
Reviewed: July 10, 2023
Yvette
NetherlandsReception staff was hard to deal with. Something simple as extending our stay took 5 visits to the desk. Also accidentally overcharged us.
Good pool, breakfast and rooms. Everything clean. Service of most staff was good. I fell ill during my stay and the staff was very helpfull with me.
Stayed in July 2023
Reviewed: July 2, 2023
Vikram
IndiaThe balancing doors are flimsy
The staff is their asset
Stayed in June 2023
Reviewed: June 14, 2023
Mayank
IndiaOverall had a comfortable stay
Stayed in June 2023
Reviewed: June 12, 2023
Hemlata
Indiathe food has scope for improvement. And the lime soda was aweful.
Everything
Stayed in May 2023
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