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  5. Reviews of Taj Mahal Lucknow

Reviews of Taj Mahal Lucknow This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Vipin Khand, Gomti Nagar, Gomti Nagar, 226010 Lucknow, India

#8 of 223 hotels in Lucknow

Guests' Choice

Review Score

Based on 421 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 22, 2024

    9.0
    Lovely stay having fantastic staff.
    • Leisure trip
    • Couple
    • Superior Garden View Queen Bed
    • Stayed 1 night

    Wish we had a better view of the lawn from our room. As we had arrived early and wanted to move in quickly they provided us with what was available. I am not saying this as a criticism but I hope next time when we visit we can get a room that lets us enjoy the beautiful garden and lawns.

    We had arrived a bit early around 08:00 AM and they let us check in without much fuss. Breakfast was excellent and staff were quite willing to help - we wanted crispy dosa and we got that. Choices available for breakfast is also excellent. We had an issue with the taxi that we had arranged from a local company. It was an unsafe vehilce and we asked them to drop us back to the hotel. Hotel staff went out of their way and though all their own vehicles were unavailable they arranged one from their supplier in no time. Want to thank Ms. Ayesha for going out of her way in arranging this so speedily. We had already checked out and there was no compulsion on them to arrange something for us. The attitude of the staff at gate, reception and concierge just makes one realise how Taj excels in customer care.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    10
    The only place to stay in Lucknow
    • Leisure trip
    • Couple
    • Superior Garden View Queen Bed
    • Stayed 3 nights

    The best place to stay whilst visiting Lucknow. A short tuk tuk ride to the main sites. A wonderful restaurant and greta breakfast. The pool would be great in the warmer months.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    9.0
    Worth for money. Must visit
    • Leisure trip
    • Family with young children
    • Superior Garden View Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It’s just perfect

    In city center and nice location. Hotel is neat and clean. Staff is friendly and helping. All of them were ( staff) superb including Guards , reception everyone.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    What an experience! Amazing

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    superb hotel and we will be back
    • Leisure trip
    • Couple
    • Superior Garden View Queen Bed
    • Stayed 3 nights

    Right from the hotel GM Mr Ranjit Singh & all the hotel staff was extremely cooperative and the service was impeccable. Great Awadhi food perhaps the best " Tunde ke Kabab" in the city.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Pool View King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Spacious and comfortable rooms

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    the properly was beautiful and the staff was very pleasant and welcoming. Mr Ranjeet the relations manager was very helpful. Mr Digvijay the driver was also an awesome tour guide

    Stayed in December 2023

  • Reviewed: November 26, 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe King with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great service (especially the driver Taj Mohammad), food at Oudhyana restaurant was great too.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    Taj Lucknow is a luxury one should enjoy. The hotel I will stay whenever I head back to Lucknow.
    • Leisure trip
    • Couple
    • Superior Garden View Queen Bed
    • Stayed 3 nights

    The Wifi was not strong enough in the room to enable browsing or even downloading emails.

    Buffet Breakfast range was ve3ry good.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    10
    Exceptional
    • Group
    • Superior Garden View Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Good behave staff and cleanliness

    Stayed in November 2023

  • Reviewed: November 10, 2023

    10
    Taj is Taj
    • Business trip
    • Solo traveler
    • Superior Garden View Queen Bed
    • Stayed 1 night

    to leave within one day

    From Location to Rooms all was Class A. Food, Staff, Ambience the Aura - the Old era - and the warmth

    Stayed in November 2023

  • Reviewed: October 30, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Garden View Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I wish they had a fast charging station. I forgot my charger and thAts the one thing they didn't have.

    They gave me free 🎂 desserts... I could pay for it but they didn't let me.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    An excellent stay as always, except for the fact that it really pinches the pocket.
    • Leisure trip
    • Solo traveler
    • Superior Garden View Twin Bed
    • Stayed 2 nights

    The room rent has inexplicably shot up, seemingly overnight. Can't be rationalized in any way, compared to the room rents of the other hotels in the city. Certainly the amount paid is not in proportion to the services provided.

    Stayed in September 2023

  • Reviewed: October 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The food was excellent, the staff incredibly helpful and courteous, lovely garden and pool and a very comfortable room (upgraded)

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Overall very good.
    • Business trip
    • Family with young children
    • Superior Garden View Twin Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    In room dining took too much time to serve.

    Stayed in October 2023

  • Reviewed: August 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Pool View King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Comfortable / Excellent Courteous staff

    Stayed in August 2023

  • Reviewed: August 27, 2023

    10
    Superb & awsome
    • Business trip
    • Family with young children
    • Superior Garden View Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Dressing of staff, their cheerfulness & simplicity.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    The nawab feeling offered to the best.
    • Leisure trip
    • Couple
    • Superior Pool View King Bed
    • Stayed 1 night

    I feel the room size was small and didn't feel it was value for money. The snacks and the mini-bar offered in the room were exuberantly charged, at least some things should ve been complimentary apart from breakfast. You could've done like this- make one snack and one drink complimentary and the rest could've been chargeable.

    The overall hospitality, the smooth check-in, the fulfillment of special requests for bouquets and cake in our room prior to reaching the room, and The hospitality of the spa services for both Males and Females. The overall ambiance and mesmerizing feel of the whole property, everything, and every bit of it to the last was awesome. Special mention to The male physiotherapist in the spa. He was excellent and exceeded expectations. He knows his job in and Out.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    10
    Great place in Lucknow
    • Leisure trip
    • Travelers with friends
    • Superior Garden View Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Had a good vibe. Very green

    Stayed in August 2023

  • Reviewed: August 15, 2023

    10
    this is my second time stay nice and excellent
    • Leisure trip
    • Family with young children
    • Superior Garden View Queen Bed
    • Stayed 1 night

    i like every thing

    breakfast was nice and location of hotel is really ggod.

    Stayed in August 2023

  • Reviewed: July 10, 2023

    9.0
    Luxurious great hotel
    • Family with young children
    • Superior Garden View Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception staff was hard to deal with. Something simple as extending our stay took 5 visits to the desk. Also accidentally overcharged us.

    Good pool, breakfast and rooms. Everything clean. Service of most staff was good. I fell ill during my stay and the staff was very helpfull with me.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe King with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The balancing doors are flimsy

    The staff is their asset

    Stayed in June 2023

  • Reviewed: June 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Garden View Queen Bed
    • Stayed 2 nights

    Overall had a comfortable stay

    Stayed in June 2023

  • Reviewed: June 12, 2023

    10
    No place in Lucknow can provide better stay and better experience than this.
    • Business trip
    • Travelers with friends
    • Superior Garden View Twin Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the food has scope for improvement. And the lime soda was aweful.

    Everything

    Stayed in May 2023

Showing 1 - 25

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