Reviews of The Astor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
15 Shakespeare Sarani, 700071 Kolkata, India
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Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewLocation and quality of food both Bengali cuisine and Indo Chinese cuisine
Cleanliness and delay in all services
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 3, 2025 · Stayed in June 2025
Verified reviewReviewed: August 30, 2025 · Stayed in July 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified review- AMAZING Staff. Special thanks to the front desk Manager Mr. Ataulla Khan; he was wonderful - Please ask for him when you visit. He will make it memorable. Special shout out to housekeeping staff Mr. Sidharth and Mr. Gopal who kept my room spotless clean - Heritage property thats maintained beautifully - Clean and spacious rooms - Small selection but Tasty breakfast
Since this is a mansion transformed into a hotel. THERE IS NO LIFT/ELEVATOR. This is eapecially important in case you have elders. They may not be able to climb the stairs. On the positive side of this, there are only 2 floors
Dear Mr. Abhinav, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. We also make a note of the fact that Ataullah , Sidharth and Gopal had rendered exceptional services and had exceeded your expectation. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Mr. Abhinav, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience a… Show more
Reviewed: August 26, 2025 · Stayed in July 2025
Verified reviewReally great breakfast. Dinner was good as well. The upgraded room was also big and comfortable. The staff was helpful.
An unfortunate incident happened: our flush started leaking. The plumber was really not very helpful. Knowing how much inconvenience it was causing us, especially in the morning hours when we wanted to get ready and leave, he still kept tinkering in the bathroom, which we could not use. Neither could we use the room to get ready. Finally I had to complain to the front desk. This incident marred our otherwise pleasant stay. We were finally given access to another room while our bathroom was fixed. Another incident that I had reported to the reception staff even before we arrived and which I wish to bring to your notice is that I was getting multiple phishing emails from "The Astor through Booking" which requested me to make a prepayment to confirm my booking and asked me to give my credit card details on a phishing link. The staff asked me to complain to Booking, but it looks like the ID was made only for this hotel. It's very concerning and you need to work to eliminate such phishing accounts.
Dear Ms. Madhavi, Greetings from the Sweetest part of Bengal! Thank you very much for taking out your valuable time and sharing your feedback with us. Please accept my sincere apologies for all the short comings which lead to a poor experience. I have taken it up with my core team and have put in corrective measures to ensure that such mistakes do not happen again. It's our endeavour to meet and exceed our guest's expectations. I am sorry for not being able to deliver the same this time. It's my earnest request to consider this as one of the odd incident and let it not mar your opinion about Astor. I am hopeful that you will give us another opportunity and visit us soon in future. Looking forward to welcoming you back to Astor Kolkata. Warm Regards, Amit Kobat General Manager
Dear Ms. Madhavi, Greetings from the Sweetest part of Bengal! Thank you very much for taking out your valuable time and sharing your feedback with us. Please accept my sincere apologies for all the short comings which lead to a poor experie… Show more
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewevery think was good
everythink was good
Dear Esteemed Guest, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Esteemed Guest, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experienc… Show more
Reviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: July 21, 2025 · Stayed in July 2025
Verified reviewReviewed: July 20, 2025 · Stayed in July 2025
Verified reviewReviewed: July 17, 2025 · Stayed in July 2025
Verified reviewLocation, heritage feel
Breakfast options could be better
Dear Esteemed Guest, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Esteemed Guest, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experienc… Show more
Reviewed: July 17, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: July 7, 2025 · Stayed in July 2025
Verified reviewReviewed: June 16, 2025 · Stayed in June 2025
Verified reviewI was there for my son's US visa interview and the US consulate is very near. So overall the stay was comfortable and finally it was great to return happy after getting Visa.
Dear Mr. Anand, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Mr. Anand, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and… Show more
Reviewed: June 15, 2025 · Stayed in June 2025
Verified reviewRoom was immaculate and efficient. It was an odd shape, and a little smaller than I expected, but very comfortable. The location was very convenient and the staff was excellent. Breakfast was delicious with lots of variety.
I think they could make more of their storied history. The remodel has made the hotel quite modern in many ways, but it would be nice if they could include more traditional decoration and history.
Dear Mr. Rob, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Mr. Rob, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I… Show more
Reviewed: May 25, 2025 · Stayed in May 2025
Verified reviewwhen we booked, we were not made aware that there was no lift
Dear Mr. Hoshang, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Mr. Hoshang, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience a… Show more
Reviewed: May 24, 2025 · Stayed in May 2025
Verified reviewReviewed: May 16, 2025 · Stayed in April 2025
Verified reviewReviewed: May 15, 2025 · Stayed in April 2025
Verified reviewBreakfast was quite decent with usual Indian and continental options- it lacked some salad options though.
There was nothing , in particular, that we didn't like. We enjoyed our stay and it was very comfortable.
Dear Mr. Rajanandam, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Mr. Rajanandam, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experienc… Show more
Reviewed: May 15, 2025 · Stayed in May 2025
Verified reviewThe location and housekeeping was fabulous. Thanks to Soumitra for great housekeeping services!
Service staff average including check in staff
Dear Mr. Warwick, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. We also make a note of the fact that Soumitra had rendered exceptional services and had exceeded your expectation. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Mr. Warwick, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience a… Show more
Reviewed: May 14, 2025 · Stayed in May 2025
Verified reviewReviewed: May 13, 2025 · Stayed in May 2025
Verified reviewI liked the location. Behavior of staff. Very clean hotel
There's nothing i have not liked
Dear Mr. Jalil, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team. Your feedback is valuable and helps us in improving the experience for our guests. We look forward to welcome you back at The Astor, and we promise to make your future stay more meaningful and memorable. Warm Regards, Amit Kobat General Manager
Dear Mr. Jalil, Greetings from the Sweetest part of Bengal! Thank you very much for taking out time to write this wonderful review about your recent stay at Astor Kolkata. It was also nice to know that you had a very pleasant experience and… Show more
Reviewed: May 10, 2025 · Stayed in May 2025
Verified review