Reviews of The Elgin, Darjeeling - Heritage Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
18 H.D Lama Road,, 734101 Darjeeling, India
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Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewThe antique decor
None
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewThe staff. Everybody was very attentive and friendly. A place of great hospitality.
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewLocation Hospitality Food
Should get an elevator installed
Reviewed: August 14, 2025 · Stayed in May 2025
Verified reviewReviewed: August 3, 2025 · Stayed in August 2025
Verified reviewReviewed: July 2, 2025 · Stayed in July 2025
Verified reviewReviewed: June 12, 2025 · Stayed in June 2025
Verified reviewGood and well maintained property.
Walking up & down from the hotel is a hassle. Since there’s no system of local transport in Darjeeling, you have to walk around and the location of the hotel is uphill.
Reviewed: June 10, 2025 · Stayed in June 2025
Verified reviewReviewed: June 8, 2025 · Stayed in June 2025
Verified reviewExcellent location , staff is very hospitable . Breakfast spread is sumptuous .
I had asked for a yoga mat to be arranged which regrettably could not be done . It’s s heritage luxury property , so i had expected such arrangement to be made available to the guest .
Reviewed: June 1, 2025 · Stayed in May 2025
Verified reviewThe location, architecture and room/hotel amenities
The general flexibility of the hotel staff in accomodating needs of the guests
Reviewed: May 13, 2025 · Stayed in May 2025
Verified reviewBreakfast not upto the standards
Reviewed: May 8, 2025 · Stayed in May 2025
Verified reviewGood room, well behaved staff
-
Reviewed: May 8, 2025 · Stayed in May 2025
Verified reviewIt was good but variety of food is needed
Reviewed: May 7, 2025 · Stayed in April 2025
Verified reviewReviewed: May 1, 2025 · Stayed in March 2025
Verified reviewReviewed: April 30, 2025 · Stayed in April 2025
Verified reviewThe hotel was incredibly charming and very comfortable. Staff were helpful and friendly. Our room was an excellent size and had a nice view. The common areas were so warm and inviting, we loved having afternoon tea there. The breakfast was excellent. The hotel also provided the contact for a travel company to coordinate our transport from the airport and back, and it was a much better price that the other companies we had looked at, and our driver was fantastic. Highly recommend the Elgin, Darjeeling for the ambiance and quality!
Reviewed: April 30, 2025 · Stayed in April 2025
Verified reviewReviewed: April 26, 2025 · Stayed in April 2025
Verified reviewEverything was bad
Dirty towels, bad bath rooms, bad food, nothing was good
Reviewed: April 26, 2025 · Stayed in April 2025
Verified reviewReviewed: April 18, 2025 · Stayed in March 2025
Verified reviewExcellent hotel. Everything you would expect of 5*
Reviewed: April 12, 2025 · Stayed in March 2025
Verified reviewTypical Indian breakfast with European alternative
The waiters at breakfast did not know what poached eggs were!
Reviewed: April 10, 2025 · Stayed in April 2025
Verified review1) Not worth the money 2) Rude/unwelcoming staff 3) understaffed 4) slow service
Reviewed: March 24, 2025 · Stayed in March 2025
Verified reviewThe location is ok, close to Mall Road etc. The room was dirty with stains on the carpet. The dusting was not done properly. The first night we noticed that the sheets were the same old used by a leaving guest. At 10pm we requested and got the linen changed.
Cleanliness of the room and food quality. Even your Kalimpong property offered better food.
Reviewed: March 5, 2025 · Stayed in March 2025
Verified reviewAmazing attentive staff, great breakfast offering, beautiful surroundings, unique heritage feeling, multiple areas to relax and enjoy.
Nothing! Some rooms require a lot of stairs with no elevator on site, awareness of this on booking page would be useful. Staff kindly relocated us when couldn't manage multiple stairs.