Utorda, Salcete, 403713 Utorda, India
#2 of 7 hotels in Utorda
Guests' ChoiceBased on 716 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
8.6
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 14 March 2024
Alfred
United KingdomStaff did not say "good morning" or other greeting , except security.
Location, room was clean, breakfast average (no variation in 7 days)
Stayed in March 2024
Reviewed: 9 March 2024
Arjun
United KingdomBathrooms a bit dated and some fittings loose
Friendly and courteous staff
Stayed in March 2024
Reviewed: 6 March 2024
Jonathan
United KingdomMainly a wedding resort, some being very busy and noisy, which combined with disruptive roof repairs, meant the first 24 hours were not good. Thereafter the staff made up for it and helped make the rest of the stay very relaxing and enjoyable.
Lovely location, grounds and pools, staff friendly and helpful.
Stayed in March 2024
Reviewed: 3 March 2024
Nikunj
IndiaThey were having wedding function so there was noise during the day due to that and also noise due to some renovation work.
The food was excellent. The staff is very polite. The restaurant chef was proactive to replace when we found a particular dish to be oily. Overall good food and good staff.
Stayed in March 2024
Reviewed: 15 February 2024
Richa
IndiaBathroom was too small, bed mattress was worn out
Location, cleanliness, Food.
Stayed in January 2024
Reviewed: 10 February 2024
Mako63
GermanyVery good breakfast, very friendly staff, very nice pool, nice beach with small restaurants
Stayed in January 2024
Reviewed: 4 February 2024
Pankaj
IndiaSanitary exhaust fan in the bathroom was not operational. It was informed to reception but no action taken on this.
Breakfast was good with good variety of food. Separate counter for south Indian food.
Stayed in January 2024
Reviewed: 29 January 2024
Ravindra
IndiaTaxi service was not great. Hotel connects with the taxi and then price has to be negotiated by the traveller itself. This can be worked on, where certain destination have fixed price and we don't need to pay extra.
Breakfast was good with lot of options and fast service even when all the tables where full. A clean big pool. Enjoyed the time in pool.
Stayed in January 2024
Reviewed: 29 January 2024
Dhwani
IndiaRooms were ok
Spa, pool
Stayed in January 2024
Reviewed: 27 January 2024
Ravi
IndiaNothing specifically
Hospitality of staffs
Stayed in January 2024
Reviewed: 17 January 2024
Gavin
BahrainThe goan beach restaurant KAI was a HUGE disaster, dissapointment and it spoilt on of our important occassions we were celebrating there... My father in laws 75th birthday... the staff and the whole vibe was the worse I have ever been in. Basic food took more than an hour and there was no one in the restaurant besides us... later when we complained the waiter informed us that the chef was off that day....then close the restaurant down rather than spolt an important occosaion of someone... and they also went ahead and charged us full amount.... I didn't want to create a scene for an occassion and polietly signed it off... but this was extremely bad to charge anyone for such horrible experience... I did inform all the staff and also other guests apparently had similar experience out there.... This needs to change or the whole feedback of the hotel will turn from great to just average.
Pool and breakfast as well as the rooms were good!!!
Stayed in December 2023
Reviewed: 16 January 2024
Aritra
IndiaFood delivery can at times be delayed Bathroom was a bit on the smaller side but it had a bathtub which may have eaten into the space.
Ambience, staff behaviour, room facilities, food and beverages in terms of cost and quality
Stayed in January 2024
Reviewed: 14 January 2024
Paromita
IndiaLayout, pool and beach
Stayed in January 2024
Reviewed: 13 January 2024
Anna
United Arab EmiratesA lot of weddings and other events are held in the hotel, therefore, sometimes it is noisy. Internet connection is unstable.
Hotel has good location - it stands on Utorda beach, has large and beautiful territory. There is a large pool, enough sun-beds are nearby. Personnel is very friendly, provides good cleaning and room-service.
Stayed in January 2024
Reviewed: 10 January 2024
Bharti
United KingdomLiked it all
The location, accommodation and Spa facilities were great. The staff were friendly helpful and knowledgeable. The food was excellent. You could walk onto the beach from the private entrance of the hotel. I would highly recommend this resort. I would hire o
Stayed in January 2024
Reviewed: 5 January 2024
Dr
IndiaAlthough room was clean but cockroaches were there and there was no facility, not even a single cockroach spray in the hotel...
Pool was excellent
Stayed in January 2024
Reviewed: 4 January 2024
Fredzy
AustraliaThe staff and service was great! The property was well maintained and the breakfast buffet was sumptuous.
Stayed in January 2024
Reviewed: 3 January 2024
Rudy
GermanyKai restaurant was bad. Uncooked fish etc. The room maintenance and cleanliness need to be improved.
Nice location, friendly staff. Pool was also nice.
Stayed in January 2024
Reviewed: 3 January 2024
Ant_wilko
United KingdomSmall details but the hotel staff were all very friendly just a little slow to respond and execute on items. There was a period where the bar staff at the pool had 4 customers in 1.5 hours and it looked like they were rushed off their feet. There was a lot of time spent facing the other way and taking a look at invoices, confused faces and uncertainty on who ordered what. It was strange that they waited to share invoices until the end as on almost every day they had problems giving the right invoice to the right people. I don't think people would have a problem signing it off after each order - pretty used to that at other places. We also checked out at 10.30 on our final day and planned to use the pool for 1.5 hours before moving to our next hotel. We were told we could only use it on a chargeable basis. This was quite surprising and no real alternative was offered so we left immediately for our next hotel. Left a sour note on a nice stay.
The facilities at the hotel are excellent. It has a well equipped gym, an arcade, pool table. 3.5 great pools a bar by the pool and very close access to the beach. They also hosted a NYE party which was really well put together and covered by the hotel Can imagine this to be a great place to take a family on holiday. Plenty to do for all ages
Stayed in January 2024
Reviewed: 1 January 2024
Annelies
SwitzerlandWould be great to have seats at the beach
Beautiful hotel, lovely breakfast, food prices are ok, great pool, friendly staff.
Stayed in December 2023
Reviewed: 29 December 2023
Chetan
IndiaThe menu option at dine-in could have been better. The in-room service menu was great but they are served only in room and not at dine-in! I was surprised to hear this. If a dish can be served at room then why not at restaurant at the same hotel!!
The swimming pool was really good. There were 2 of them and big in size. Zero feeling of crowd and as well not stepping into others privacy. The water slider and the jacuzzi experience was great. There was a direct entry to the beach from hotel premises which was very convenient. Breakfast spread was good as well, met our expectations.
Stayed in December 2023
Reviewed: 26 December 2023
Natasha
IrelandIt's annoying that kids are not allowed in the bar, considering it's a family orientated resort. On the morning of check out we asked for late check out and the staff were very nice to give us later check out of 12pm. However later on a other person called our room twice asking us when we're leaving as they had no idea that we had late check out. The kids activities in the fun zone are OK but not that great, and not very engaging.
Beautiful resort, huge pool with a slide that our son loved! Food is really good, great selection for the breakfast buffet. Comfortable beds, all the room amenities were really nice.
Stayed in December 2023
Reviewed: 28 November 2023
Barun
IndiaRoom intercom was not working
Cleanliness, variety of food, location
Stayed in November 2023
Reviewed: 26 November 2023
Ben
United KingdomComfortable, pleasant environment.
Stayed in November 2023
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