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Reviews of Kenilworth Resort & Spa, Goa 5 stars

Utorda, Salcete, 403713 Utorda, India

#2 of 7 hotels in Utorda

Guests' Choice

Review score

Based on 716 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 14 March 2024

    7.0
    Good in parts
    • Leisure trip
    • Couple
    • Junior Suite with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Staff did not say "good morning" or other greeting , except security.

    Location, room was clean, breakfast average (no variation in 7 days)

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Lovely stay and staff made it very pleasant. Reception, bell boys and restaurant staff all very attentive and pleasant.
    • Leisure trip
    • Family with young children
    • Ocean View Rooms
    • Stayed 3 nights
    • Submitted via mobile

    Bathrooms a bit dated and some fittings loose

    Friendly and courteous staff

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Mainly a wedding resort, some being very busy and noisy, which combined with disruptive roof repairs, meant the first 24 hours were not good. Thereafter the staff made up for it and helped make the rest of the stay very relaxing and enjoyable.

    Lovely location, grounds and pools, staff friendly and helpful.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Good hotel with good food and access to beach.
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    They were having wedding function so there was noise during the day due to that and also noise due to some renovation work.

    The food was excellent. The staff is very polite. The restaurant chef was proactive to replace when we found a particular dish to be oily. Overall good food and good staff.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ocean View Rooms
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was too small, bed mattress was worn out

    Location, cleanliness, Food.

    Stayed in January 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 6 nights

    Very good breakfast, very friendly staff, very nice pool, nice beach with small restaurants

    Stayed in January 2024

  • Reviewed: 4 February 2024

    9.0
    My family enjoyed stay.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Sanitary exhaust fan in the bathroom was not operational. It was informed to reception but no action taken on this.

    Breakfast was good with good variety of food. Separate counter for south Indian food.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Was a great relaxing stay
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 2 nights

    Taxi service was not great. Hotel connects with the taxi and then price has to be negotiated by the traveller itself. This can be worked on, where certain destination have fixed price and we don't need to pay extra.

    Breakfast was good with lot of options and fast service even when all the tables where full. A clean big pool. Enjoyed the time in pool.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were ok

    Spa, pool

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing specifically

    Hospitality of staffs

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Enjoyed the property except the dinning experience at KAI.
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 2 nights

    The goan beach restaurant KAI was a HUGE disaster, dissapointment and it spoilt on of our important occassions we were celebrating there... My father in laws 75th birthday... the staff and the whole vibe was the worse I have ever been in. Basic food took more than an hour and there was no one in the restaurant besides us... later when we complained the waiter informed us that the chef was off that day....then close the restaurant down rather than spolt an important occosaion of someone... and they also went ahead and charged us full amount.... I didn't want to create a scene for an occassion and polietly signed it off... but this was extremely bad to charge anyone for such horrible experience... I did inform all the staff and also other guests apparently had similar experience out there.... This needs to change or the whole feedback of the hotel will turn from great to just average.

    Pool and breakfast as well as the rooms were good!!!

    Stayed in December 2023

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Food delivery can at times be delayed Bathroom was a bit on the smaller side but it had a bathtub which may have eaten into the space.

    Ambience, staff behaviour, room facilities, food and beverages in terms of cost and quality

    Stayed in January 2024

  • Reviewed: 14 January 2024

    9.0
    Lovely place, awesome food and helpful staff
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Layout, pool and beach

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 14 nights

    A lot of weddings and other events are held in the hotel, therefore, sometimes it is noisy. Internet connection is unstable.

    Hotel has good location - it stands on Utorda beach, has large and beautiful territory. There is a large pool, enough sun-beds are nearby. Personnel is very friendly, provides good cleaning and room-service.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Great resort for a relaxing chilled holiday where you don’t need to go anywhere else.
    • Leisure trip
    • Family with young children
    • Ocean View Rooms
    • Stayed 5 nights
    • Submitted via mobile

    Liked it all

    The location, accommodation and Spa facilities were great. The staff were friendly helpful and knowledgeable. The food was excellent. You could walk onto the beach from the private entrance of the hotel. I would highly recommend this resort. I would hire o

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Although room was clean but cockroaches were there and there was no facility, not even a single cockroach spray in the hotel...

    Pool was excellent

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    The perfect Goa experience
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff and service was great! The property was well maintained and the breakfast buffet was sumptuous.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Kai restaurant was bad. Uncooked fish etc. The room maintenance and cleanliness need to be improved.

    Nice location, friendly staff. Pool was also nice.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Great facilities, bit rough round the edges
    • Leisure trip
    • Couple
    • Ocean View Rooms
    • Stayed 4 nights
    • Submitted via mobile

    Small details but the hotel staff were all very friendly just a little slow to respond and execute on items. There was a period where the bar staff at the pool had 4 customers in 1.5 hours and it looked like they were rushed off their feet. There was a lot of time spent facing the other way and taking a look at invoices, confused faces and uncertainty on who ordered what. It was strange that they waited to share invoices until the end as on almost every day they had problems giving the right invoice to the right people. I don't think people would have a problem signing it off after each order - pretty used to that at other places. We also checked out at 10.30 on our final day and planned to use the pool for 1.5 hours before moving to our next hotel. We were told we could only use it on a chargeable basis. This was quite surprising and no real alternative was offered so we left immediately for our next hotel. Left a sour note on a nice stay.

    The facilities at the hotel are excellent. It has a well equipped gym, an arcade, pool table. 3.5 great pools a bar by the pool and very close access to the beach. They also hosted a NYE party which was really well put together and covered by the hotel Can imagine this to be a great place to take a family on holiday. Plenty to do for all ages

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Great experience
    • Leisure trip
    • Couple
    • Premier Club Room
    • Stayed 5 nights
    • Submitted via mobile

    Would be great to have seats at the beach

    Beautiful hotel, lovely breakfast, food prices are ok, great pool, friendly staff.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Great experience beyond our expectation!
    • Leisure trip
    • Family with young children
    • Superior Deluxe Room
    • Stayed 2 nights

    The menu option at dine-in could have been better. The in-room service menu was great but they are served only in room and not at dine-in! I was surprised to hear this. If a dish can be served at room then why not at restaurant at the same hotel!!

    The swimming pool was really good. There were 2 of them and big in size. Zero feeling of crowd and as well not stepping into others privacy. The water slider and the jacuzzi experience was great. There was a direct entry to the beach from hotel premises which was very convenient. Breakfast spread was good as well, met our expectations.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    It's annoying that kids are not allowed in the bar, considering it's a family orientated resort. On the morning of check out we asked for late check out and the staff were very nice to give us later check out of 12pm. However later on a other person called our room twice asking us when we're leaving as they had no idea that we had late check out. The kids activities in the fun zone are OK but not that great, and not very engaging.

    Beautiful resort, huge pool with a slide that our son loved! Food is really good, great selection for the breakfast buffet. Comfortable beds, all the room amenities were really nice.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Ocean View Rooms
    • Stayed 2 nights
    • Submitted via mobile

    Room intercom was not working

    Cleanliness, variety of food, location

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Nice place, would stay again
    • Leisure trip
    • Couple
    • Premier Club Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable, pleasant environment.

    Stayed in November 2023

Showing 1 – 25

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