9.2

Reviews of The Leela Palace Udaipur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lake Pichola, P. O. Box No. 125, 313001 Udaipur, India

  • Shah

    Reviewed: September 4, 2025 · Stayed in August 2025

    Verified review
  • Alejandra

    Reviewed: September 1, 2025 · Stayed in August 2025

    Verified review

    Hotel Feedback – The Leela Palace Udaipur From the moment I arrived at the The Leela Palace Udaipur, the experience was nothing short of extraordinary. We were greeted like royals with music and rose petals falling from the ceiling. Definitely something to record as that’s the first impression of many from this hotel. The hotel is not only beautiful and iconic, but every detail — from the stunning architecture to the impeccable interior design — reflected elegance and true hospitality. Everything was exactly as expected, and in many ways, far beyond my expectations. What truly set this experience apart was the exceptional customer service. Every staff member I encountered was professional, respectful, and went above and beyond to ensure my comfort. I genuinely felt cared for in a way that’s rare, even among luxury hotels. A very special thank you goes to our hostess, she went above and beyond the day we stayed there since my parents where celebrating their 40 weeding anniversary. She was able to do for us an amazing gesture that my family and I will never forget! I would like for her to see this message hopefully and know that we tried to look for her before leaving to thank her and give her something but unfortunately she was off the morning we left and couldn’t say our thank you’s and our good bye’s. I pray that people like you are blessed your whole life. Thank you again for making the difference for us to choice you guys again when we visit. Also, the housekeeper assigned to my room. He is hands down the best housekeeper I’ve ever encountered — trustworthy, meticulous, and extremely kind. Their attention to detail and dedication to excellence were truly impressive, and they made my stay all the more enjoyable. This hotel is in the middle of all attractions and what more can you ask than to have the Lake Pichola in front of you. The boat rides to the port entrance where they pick you up is enough to enjoy those rides on the Lake Pichola.

    Property response:

    Dear Mr. Alejandra, Greetings from The Leela Palace Udaipur! Thank you so much for sharing such a heartfelt and beautifully detailed review of your experience at The Leela Palace Udaipur. It brings us immense joy to know that your stay was truly memorable, especially as you celebrated your parents’ 40th wedding anniversary. The welcome you described complete with music and rose petals is a reflection of how dearly we value each of our guests, and we are humbled to know it left a lasting impression on you and your family. Your kind words for our team, especially the hostess and your assigned housekeeper, mean the world to us. We will ensure your gratitude reaches them it will undoubtedly bring a smile to their faces. We deeply regret that you didn’t get the chance to say goodbye in person, but please know that your appreciation has been received with warmth and gratitude. We’re also delighted that you enjoyed the stunning lake views, the location, and the serene boat rides across Lake Pichola. It’s these unique touches that we strive to make unforgettable for our guests. Thank you once again for your generosity in sharing your experience. We look forward to welcoming you back soon for another royal stay by the lake. Warmest regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Mr. Alejandra, Greetings from The Leela Palace Udaipur! Thank you so much for sharing such a heartfelt and beautifully detailed review of your experience at The Leela Palace Udaipur. It brings us immense joy to know that your stay w… Show more

    The Leela Palace Udaipur
    September 2, 2025
  • Abdulla

    Reviewed: August 31, 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Nergiz

    Reviewed: August 28, 2025 · Stayed in August 2025

    Verified review

    The location, the entire staff from housekeeping, to restaurant, to reception staff, even the boat drivers all were so genuine in their care and hospitality. A special shout out to Sanjay from the Restaurant for all his hospitality and to Tejveer Rathore too. Leela retains an old world charm in the culture of its people. Boat rides available anytime to enter and exit the hotel on the beautiful and placid lake waters . This place is simply wonderful to unwind ,relax and be pampered.

    There wasn't anything to dislike here .All small issues were responded to immediately and satisfactory.

    Property response:

    Dear Mr. Nergiz, Greetings from The Leela Palace Udaipur! Thank you sincerely for your generous feedback and for rating us so highly across all parameters—it truly brightens our day. We're thrilled to know that the authenticity and heartfelt service extended beyond expectations from housekeeping to reception, restaurant, and even our boat drivers. It gives us immense joy to hear that Sanjay and Tejveer Rathore stood out with their warm hospitality and genuine care. You described your experience so beautifully. I’m delighted that the serene boat rides, the timeless charm of our surroundings, and the gracious attention of our team combined to make your stay “simply wonderful.” Our goal is to provide more than just a visit—it’s about creating moments of pure relaxation, joy, and royal pampering. Thank you also for acknowledging how our team handles small concerns with immediate and satisfactory responses. Knowing that nothing detracted from your experience inspires us to keep raising the bar. On behalf of everyone housekeeping, F&B, reception, the boat team, Sanjay, Tejveer, and all our caretakers thank you for letting us be part of your story. It would be our greatest pleasure to welcome you back to your palace by the lake and continue creating unforgettable memories together. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Mr. Nergiz, Greetings from The Leela Palace Udaipur! Thank you sincerely for your generous feedback and for rating us so highly across all parameters—it truly brightens our day. We're thrilled to know that the authenticity and h… Show more

    The Leela Palace Udaipur
    August 29, 2025
  • Emma

    Reviewed: August 19, 2025 · Stayed in August 2025

    Verified review

    This hotel is as luxury as they come and worth every penny, we upgraded to the lake view balcony room, which came with our own butler. Everything was amazing, the pool, the surrounding, the staff cannot do enough for you, the food in the main restaurant was amazing, the entertainment - would highly recommend and love to return

    Nothing - everything was amazing and I couldn't ask for more

    Property response:

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you so much for your wonderful feedback. We are absolutely delighted to know that your stay at The Leela Palace Udaipur was everything you had hoped for—and more. It’s a pleasure to hear that the lake view balcony room and personalized butler service added to the overall experience. Your kind words about our pool, serene surroundings, warm-hearted team, and culinary offerings truly mean a lot to us. We’re also glad you enjoyed the entertainment, and it’s especially rewarding to know that you found every aspect of your stay exceptional. Your appreciation is the greatest encouragement for our entire team, and we are thrilled that you would love to return. We look forward to welcoming you back to your palace by the lake for another unforgettable escape. Warmest regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you so much for your wonderful feedback. We are absolutely delighted to know that your stay at The Leela Palace Udaipur was everything you had hoped for—and more. It’s a pleasure… Show more

    The Leela Palace Udaipur
    August 21, 2025
  • Jain

    Reviewed: August 18, 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Sunil

    Reviewed: August 18, 2025 · Stayed in August 2025

    Verified review

    Staff , location , food

    Property response:

    Dear Mr. Sunil, Greetings from The Leela Palace Udaipur! Thank you for taking out the time and sharing your review with us. It was our absolute pleasure to have you with us and hope that we were able to create mesmerizing memories for you. We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests. We are very thrilled to know that you enjoyed every moment with us. We sincerely appreciate your patronage and look forward to welcoming you and your family back soon to our Palace. Kindest regards and best wishes always, Prasoon Pandey General Manager

    Dear Mr. Sunil, Greetings from The Leela Palace Udaipur! Thank you for taking out the time and sharing your review with us. It was our absolute pleasure to have you with us and hope that we were able to create mesmerizing memories for you… Show more

    The Leela Palace Udaipur
    August 19, 2025
  • Abhinav

    Reviewed: August 11, 2025 · Stayed in June 2025

    Verified review
  • Bps

    Reviewed: August 4, 2025 · Stayed in August 2025

    Verified review

    Tranquil location by the Lake.

    There was nothing not to like.

    Property response:

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you for your kind words. We’re delighted to know you enjoyed the tranquil setting of our palace by the lake, and even more so that there was nothing you didn’t like! We look forward to welcoming you back for another peaceful and memorable stay at The Leela Palace Udaipur. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you for your kind words. We’re delighted to know you enjoyed the tranquil setting of our palace by the lake, and even more so that there was nothing you didn’t like! We look forw… Show more

    The Leela Palace Udaipur
    August 5, 2025
  • See the hotel
  • Pierre

    Reviewed: July 26, 2025 · Stayed in July 2025

    Verified review

    Amazing place with a perfect location (view on the lake palace and city palace). The staff take really good care of us (they gave us medicines for my daughter who was sick and as we left the hotel early in the morning they brought us the breakfast in the room without charge

    Nothing

    Property response:

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you very much for sharing your kind words following your stay at The Leela Palace Udaipur. We are truly pleased to know that you enjoyed our stunning location with views of both the Lake Palace and City Palace—two of Udaipur’s most iconic landmarks. More importantly, it warms our hearts to hear that our team was able to care for your family during your stay, especially when your daughter wasn’t feeling well. Providing breakfast in your room before your early departure was our pleasure—ensuring our guests feel looked after, even in the smallest ways, is what we strive for every day. We sincerely hope your daughter is feeling much better now and that we’ll have the pleasure of welcoming your family back for a longer and even more relaxing visit in the near future. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you very much for sharing your kind words following your stay at The Leela Palace Udaipur. We are truly pleased to know that you enjoyed our stunning location with views of both … Show more

    The Leela Palace Udaipur
    August 5, 2025
  • Manmatha

    Reviewed: July 24, 2025 · Stayed in July 2025

    Verified review

    Courteous and helpful staff. Food quality was excellent Location and views from hotel was wonderful Concierge - Tejveer Singh Rathore was very helpful City tour by hotel provided e-rickshaw was fun and informative

    Property response:

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you so much for taking the time to share your wonderful feedback following your stay at The Leela Palace Udaipur. We are truly delighted to know that you had such a positive experience—from the warm hospitality of our team to the excellent food quality, and the breathtaking views and location of our palace by Lake Pichola. It’s especially heartening to hear that you enjoyed the city tour on our e-rickshaw—a unique way to explore Udaipur’s charm—and found it both fun and informative. Your special mention of our concierge, Mr. Tejveer Singh Rathore, is greatly appreciated. He consistently goes above and beyond to ensure our guests have meaningful and seamless experiences, and your recognition will surely bring a smile to his face. Thank you once again for choosing to stay with us. We look forward to welcoming you back soon for another memorable stay in the City of Lakes. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you so much for taking the time to share your wonderful feedback following your stay at The Leela Palace Udaipur. We are truly delighted to know that you had such a positive expe… Show more

    The Leela Palace Udaipur
    August 5, 2025
  • Didier

    Reviewed: July 20, 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Vipul

    Reviewed: July 15, 2025 · Stayed in June 2025

    Verified review
  • Satnarine

    Reviewed: July 14, 2025 · Stayed in April 2025

    Verified review
  • Nair

    Reviewed: July 5, 2025 · Stayed in July 2025

    Verified review

    Excellent Breakfast and the staff were very helpful and caring

    No suggestions. Excellent service

    Property response:

    Dear Mr. Nair, Greetings from The Leela Palace Udaipur! Thank you for your thoughtful words and for taking the time to share your experience. We’re delighted to know that you enjoyed our breakfast offerings and that our team’s warmth and care made your stay even more special. Your generous feedback and lack of suggestions speak volumes, and we truly appreciate your recognition of our efforts. We look forward to welcoming you back soon for another exceptional experience by the lake. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Mr. Nair, Greetings from The Leela Palace Udaipur! Thank you for your thoughtful words and for taking the time to share your experience. We’re delighted to know that you enjoyed our breakfast offerings and that our team’s warmth and … Show more

    The Leela Palace Udaipur
    July 8, 2025
  • See the hotel
  • Akanksha

    Reviewed: June 30, 2025 · Stayed in June 2025

    Verified review

    We stayed at the Leela for one night. We had a very comfortable stay and enjoyed to the fullest. Excellent service provided by our butler, Madhav. He was very helpful and took great care of us

    Property response:

    Dear Ms. Akansha, Greetings from The Leela Palace Udaipur! Thank you for sharing your experience with us. We are delighted to know that you had a comfortable and enjoyable stay, even if just for a night, at The Leela Palace Udaipur. Your special mention of Madhav, your butler, is truly appreciated. He is a valued member of our team and takes great pride in delivering thoughtful, attentive service. I will personally share your kind words with him — he will be thrilled to know he contributed to making your stay memorable. We hope to welcome you back soon for a longer stay and the opportunity to create even more lasting memories by the lake. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Ms. Akansha, Greetings from The Leela Palace Udaipur! Thank you for sharing your experience with us. We are delighted to know that you had a comfortable and enjoyable stay, even if just for a night, at The Leela Palace Udaipur. Your… Show more

    The Leela Palace Udaipur
    July 3, 2025
  • Krishna

    Reviewed: June 14, 2025 · Stayed in March 2025

    Verified review
  • 7.0 Good
    Chhaya

    Reviewed: June 6, 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Mahesh

    Reviewed: June 6, 2025 · Stayed in June 2025

    Verified review

    Hospitality and perfect location 👌🏻

    Food is bit expensive

    Property response:

    Dear Mr. Mahesh, Greetings from The Leela Palace Udaipur! Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our hospitality and found the location of The Leela Palace Udaipur to be perfect—your kind words truly mean a lot to our team. We also appreciate your honest input regarding the pricing of our food. We strive to offer a dining experience that reflects the quality, freshness, and craftsmanship behind every dish, along with the unique setting and service. That said, your feedback is valuable and has been shared with our culinary and management teams for thoughtful review. We hope to have the pleasure of welcoming you back soon and creating another memorable experience for you. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Mr. Mahesh, Greetings from The Leela Palace Udaipur! Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our hospitality and found the location of The Leela Palace Udaipur to be perf… Show more

    The Leela Palace Udaipur
    June 6, 2025
  • Vinil

    Reviewed: May 30, 2025 · Stayed in May 2025

    Verified review

    The staff was really good . It was our Anniversary and their staff did good decoration in our room and also the Cake was really yummy. Thanks to Yash, Ronak and Govind. All the staff was very happy and they always had a nice smile. Thanks a lot again and we will see you soon.

    Property response:

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you so much for choosing The Leela Palace Udaipur to celebrate such a special occasion, and for sharing your heartwarming feedback with us. We are truly delighted to know that your anniversary celebration was made memorable by the thoughtful room decoration and the special cake. At The Leela, we believe in creating not just stays, but beautiful experiences — and we’re overjoyed to know that our team could be a part of your joyous celebration. A special thank you for acknowledging Yash, Ronak, and Govind — we will be sure to share your kind words with them. Smiles and warm gestures are at the heart of our hospitality, and your appreciation will mean the world to them and to the entire team. We look forward to welcoming you back again soon for another unforgettable stay. Until then, we send our heartfelt gratitude and best wishes to you both. Warm Regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Guest, Greetings from The Leela Palace Udaipur! Thank you so much for choosing The Leela Palace Udaipur to celebrate such a special occasion, and for sharing your heartwarming feedback with us. We are truly delighted to know that yo… Show more

    The Leela Palace Udaipur
    May 31, 2025
  • Shyam

    Reviewed: May 15, 2025 · Stayed in April 2025

    Verified review
  • See the hotel
  • Rajiv

    Reviewed: May 14, 2025 · Stayed in May 2025

    Verified review

    Absolutely Fantastic, Great view of the Lake, Amazing Restaurants

    Property response:

    Dear Mr. Rajiv, Thank you for your kind words! We’re delighted to know you had an absolutely fantastic experience with us and enjoyed the breathtaking lake views along with our curated culinary offerings. Your appreciation truly motivates our team to continue delivering memorable experiences. We look forward to welcoming you back soon to your palace by the lake! Warm Regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Mr. Rajiv, Thank you for your kind words! We’re delighted to know you had an absolutely fantastic experience with us and enjoyed the breathtaking lake views along with our curated culinary offerings. Your appreciation truly motivates… Show more

    The Leela Palace Udaipur
    May 15, 2025
  • Rohil

    Reviewed: May 7, 2025 · Stayed in May 2025

    Verified review
  • Ash

    Reviewed: May 4, 2025 · Stayed in April 2025

    Verified review

    This is probably the best hotel that I’ve ever stayed at. The rooms are masterly decorated and the staff are super attentive. The food was delicious and the scenery breathtaking. The White Lotus style greeting and goodbye at the dock just topped things off!

    Property response:

    Dear Mr. Ashley, Greetings from The Leela Palace Udaipur! Thank you for such glowing words — we’re truly delighted to hear that your experience at The Leela Palace Udaipur was so memorable. It’s incredibly rewarding to know that you found the rooms beautifully appointed, the cuisine delightful, and our team attentive throughout your stay. We especially loved that you enjoyed our signature arrival and farewell experience at the jetty — your reference to White Lotus brought a smile to our faces! Creating breathtaking experiences with thoughtful service is what we strive for, and we’re so pleased to know we could exceed your expectations. We look forward to welcoming you back to your palace by the lake for many more unforgettable moments. Warm regards, Prasoon Pandey General Manager The Leela Palace Udaipur

    Dear Mr. Ashley, Greetings from The Leela Palace Udaipur! Thank you for such glowing words — we’re truly delighted to hear that your experience at The Leela Palace Udaipur was so memorable. It’s incredibly rewarding to know that you foun… Show more

    The Leela Palace Udaipur
    May 6, 2025
  • See the hotel
  • Simran

    Reviewed: May 2, 2025 · Stayed in April 2025

    Verified review
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Moors Inn

Appleton le Moors, United Kingdom

Hotel du Parc

Saguenay, Canada

BK's Magnolia Motor Lodge

Whanganui, New Zealand

Morningstar Inn - Bethlehem

Bethlehem, United States

Beachcomber Lodge

Lord Howe, Australia

Taj Mahal Hotel Abids

Hyderabad, India

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...