I had checked out and paid my invoice early evening as we had flight early morning and wanted to get some sleep.I was disturbed as there appeared to be an admin error in relation to my bill - it then took me some time to get back to sleep.The payment process had been slow and had pointed out that my charge had only been for one night. The hotel did provide a complimentary drop off to the airport without any request and I appreciated that.

Exceptional and ability to order from the menu allowed individual attention.

Stayed in April 2024

The surrounding industrial area Air quality outdoor was bad

Rooms lobby restaurants food service everything is excellent

Stayed in April 2024

Nothing

Lovely hotel Very clean Location beside Delhi airport, great for early morning flight Nice staff

Stayed in March 2024

Returning guest; stayed a night before flying out early next morning. Location is close to airport. Staff were accommodating and friendly. Rooms were spacious, clean, comfortable and well-appointed. Everything you would expect from an Oberoi.

Stayed in March 2024

While accomodation is superb, extras tend to be overpriced, and food as well which is above average.

Great location is just the start. Excellent hospitality and experience.

Stayed in March 2024

very comfortable and beautiful hotel nearby the Airport

Stayed in February 2024

Stunning facilities

Stayed in February 2024

there was some construction next door near the pool so the pool looks nice but not a great place to hang out.

Nice oasis near the airport - good for a night before an early flight. Very stylish hotel. Restaurant was excellent.

Stayed in February 2024

None

Rooms, service, staff everything was exceptional. We wanted to relax after a very hectic time and relax we did. It was our anniversary and they welcomed us with a fully decorated room with cake and room upgrade. Made it memorable for us

Stayed in February 2024

from entry to exit, the experience of staying in this hotel was truly magical, and for my short solo trip of relaxation, this was exactly what I was looking for. the facilities in this hotel are wonderful, the rooms incredible, staff are so attentive and happy to help with anything, and breakfast was the best I’ve had in a very long time!

Stayed in February 2024

nothing

We were fortunate enough to attend a family wedding in Gurgaon and stayed at the Oberoi - Gurgaon from January 31 to February 7. We reserved three rooms (one for me and my daughter, (adjoining) one for my 91yo father, and one for my sister and her boyfriend. Throughout our stay the staff and the concern/kindness they showed towards our entire party was exemplary. At every turn someone was always there to greet and assist us. Kamal in housekeeping made sure our rooms were always neat and fully stocked. The daily breakfast had so many wonderful choice ! My compliments to all the chefs. Special shoutouts go to Raman, Rita, and Muldeep. They all took so much pride in their work. The security staff, bellhops, and doormen were always welcoming and helpful after many full days and nights of activities. I was lucky enough to spend a little time in the gym, with first rate equipment and with a very attentive staff. My daughter unfortunately developed a cold the latter half of the stay. We repeatedly imposed upon Room Service for a cup of hot chocolate in the middle of the night at 2-3:00 am and they would quickly show up with a nice hot cup with biscuits and a smile. Towards the end of our trip we started to run out of clean clothes and Paridhi and her team in laundry returned our perfectly cleaned and pressed clothes as new. Needless to say, I can not say enough good things about the Oberoi - Gurgaon. Finally, I want to personally thank Ms. Sumegha Kharayat, Executive Assistant Manager, who took the time to repeatedly check that our stay was absolutely perfect.

Stayed in February 2024

Airport transfer price.. cmon, guys. Literally x20 higher than uber. And so many annoying messages: welcoming, supporting, feedback requesting, appreciation messages...

Everything was perfect. Have no idea why this hotel has such a low rate. Of course, it is not cheap, but.. guys are doing a great job in India.

Stayed in February 2024

The only thing I didn't like was the front desk not allowing an hour extension on the check out time. It was not unreasonable to expect an hour's extension till 1:30 pm but the staff refused saying they were fully booked for the next day. Which I could verify was not true because there were rooms available on booking.com. We had to rush to get packed and get out which was unpleasant after a lovely relaxing stay!

Very classy well appointed rooms. Spacious. The design and styling was superb. All the service staff were courteous and helpful. Food was excellent 👌

Stayed in February 2024

The staff

Stayed in January 2024

Cannot think of anything!

The service of the entire Oberoi team was exceptional. From the moment we got out of our car we were treated with the utmost respect and care. Especially when it came to assisting my elderly father in/out of the car and throughout the property. The housekeeping staff, restaurant staff as well as the workout room trainer were all very attentive to my family's needs and requests.

Stayed in February 2024

There is hardly any room for improvements since the service we received was outstanding

We arrived late at the airport and the pick-up service worked exceptionally. The check-in process was quick and very friendly. We had all our questions answered and felt well taken care of.

Stayed in January 2024

.

As I have known on the name value of The Oberoi, I was very satisfied with hotel stay. Every hotel person s were very kind to us. I thought The Oberoi tries to show best quality of service for customers. Room condition is very clean and inside design was very specific, it shows the character of The Oberoi well. On ground floor one big restaurant, there service also was very good. When we ate delicious food, we felt refreshment with near good scenery. And I could look around various pictures on the wall inside hotel. During looking many pictures, I thought it is a kind of museum. This time I enjoyed well hotel, and I will recommend to my friends when you needs to take rest comfortably. It was wonderful! And I hope to go again.

Stayed in January 2024

The staff service was TOO MUCH. more space is required... no need to approach every 2 minutes.

The food was very good and wide offer

Stayed in January 2024

Too far from the city centre

Clean and modern

Stayed in January 2024

Spacious rooms and hospitality of the staff

Stayed in November 2023

Nothing - Everything was flawless.

I would give this hotel more than 5 stars for the service if I could :). Exceptional service with outstanding hotel staff. Every single employee was extremely professional and friendly. The response time to every request was unbelievably fast. It was probably the best service I’ve ever received in a hotel. The spa treatment was very relaxing and the food was amazing. The room was very big, clean and nicely furnished. Everything was just flawless. The value for money was also great! I would definitely stay here again.

Stayed in December 2023

The breakfast was exceptional. South Indian spread was outstanding and authentic.

Stayed in December 2023

Oberoi Delhi checks off all the boxes one expects from a 5-star hotels, but the arrangement and decor seems cold and formal. Nothing to fault the hotel for.

The breakfast was superb - very attentive service, quality of food. The room was spotless and well designed.

Stayed in October 2023

Shivank is exceptional. Stay was too good 👍.

Stayed in December 2023