The rooms need modernisation. The bathrooms need to be replaced. The swimming pool was unusable as the water was really turbid

The property is a tastefully decorated haveli with some amazing features. The hotel staff are fabulous- very courteous and attentive to your every need. The owners also live in the same premises. They are friendly and chatty. Provided some useful tips about shopping in Jaipur. However the rooms need modernisation. The bathrooms are in dire need of an upgrade.

Stayed in August 2025

No 24*7 Restaurants Pool was not clean

Staff and location

Stayed in August 2025

Hotel is clean and well managed, Great Service. Enjoyed a lot. Very Friendly Staff

Stayed in April 2025

Property is old and creaky..if you like old, traditional with the wear and tear of age it is the place to be. The restaurant staff needs to better thier attitude

It's a lovely boutique hotel and if you like Pasta and Pizza 3 times a day its a great place to be

Stayed in March 2025

The cafe was a bit restricted in choice and had closed by the time my train arrived.

Nice pool, close to train station. Breakfast was nice. Staff helpful - I didn’t really spend much time in hotel I received upgraded room as the aircon didn’t stop beeping - the extra room made it feel a bit more luxurious

Stayed in March 2025

One downside: cleaning needs improvement. The terrace chairs and carved hanging swing were too dusty to sit on. I went through a whole pack of wipes just to place my belongings from the suitcase.

This was our first time asking ChatGPT to find a hotel. The prompt was: “An atmospheric boutique hotel in Indian style.” And it was an absolutely perfect match. A gorgeously designed and stylish hotel—almost like a dream.

Stayed in February 2025

This review is hidden because it doesn't meet our guidelines.

The website for the Royal Suites makes it seem like it is both a double bed and two singles, but that is not the case. They are just a larger room with the option for a double or two singles

Walking distance ( about 10 mins ) from the train station

Stayed in March 2025

Pool didn't look like it could be used, always had debris floating in it. Room wasn't cleaned during visit.

Nice enough on the surface, comfy and clean. Some wear and tear showing in the room. But nothing to be worried about Nice coffee shop attached Quiet location

Stayed in February 2025

Trying to think of something....I can't.

Vikram, front of house was exceptional, very helpful and so welcoming. The hotel is a very nice old building with internal courtyard, shaded with greenery. Very good food at the hotel restaurant/cafe, real coffee and a variety of Western food if that's your need. Best shower in India, lots of places fail at this. We had a first floor front bedroom with a huge balcony, a big plus. Great value.

Stayed in February 2025

Nothing

Excellent location, room, friendly staff

Stayed in February 2025

There were only two issues with our stay at this property. 1. In this winter season when one expects hot running water supply in the bathroom what was available was just luke warm. 2. Only one car space is there to be parked inside the premise otherwise it has to be parked road side. The other downside is that the property provides fresh hot breakfast only, though they have a fully functional kitchen but dont serve lunch or dinner. Only option is the nearby cafe.

Rooms are spacious and tasefully decorated. Infact the whole property gives a good feeling. There is a cafe adjacent to it that provides Italian cuisine.

Stayed in December 2024

A little bit of noise from the back stairs with staff going up and down.

A great location and the rooms are very comfortable, staff were very accommodating.

Stayed in December 2024

The Room and the hotel as such is not as in the photographs

Very Nice Location, Friendly reception.

Stayed in November 2024

Breakfast choice was a bit limited, but what there was was nice. Omelettes made fresh to order

The room was spacious and had a big balcony with seating area outside. Staff were all very helpful. The pool was lovely

Stayed in December 2024

Breakfast a little limited, room great, didn't try the pool. Staff very helpful (Vikram especially). Nice terraced coffee area at the front. Nice decoration (and I don't usually care about that).

Stayed in November 2024

Pool was not operational even though we booked the property for the pool. And breakfast options are very poor.

Very friendly staff and clean facility. Good location not to far from the center

Stayed in November 2024

It was a pleasant stay. Being located in the city center, it’s convenient to travel to various tourist attractions. The hotel staff are friendly and accommodating, ensuring that all requests are handled efficiently.👍

Stayed in November 2024

I did not like their breakfast ,it could have been better with more choices .

I love the atmosphere and the staffs were very friendly and made the stay felt home !

Stayed in November 2024

there are minor things like leaks that easily be fixed

location and decorations

Stayed in November 2024

Great location. Great staff; very friendly. The room is clean. Information on booking was not completely matching reality. We thought that we booked a room with four fixed beds (travelling with three), turned out too be two beds + one less comfy foldable bed. Other beds are fine, clean sheets. Nice restaurant, lovely coffee. Friendly staff. Swimmingpool was refreshing.

Stayed in October 2024

The pool was not operational. I booked this place because of the pool. I hope they fix that in the future cause the pool is one of their assets. I also don't like that the reception kept asking if I were a foreigner. I don't understand why at this day and age, some Indians still don't know that India is a diverse country. I was born and raised as an NRI and was only beginning to stay for good here in recent years... But I feel I'm not welcomed at all. This is not about the hotel: but even my friend from Bihar was asked if she was a foreigner at one of the entrances of a fort. Back the Hotel Vimal... It's almost perfect. I'd give it a perfect 10 without these hiccups. For now, it's an 8 for my book.

I like that the name Heritage is really correct. The lady owner is there. Shes very kind and accommodating. The place itself is well maintained and kept. The interiors will take u back to a different era. It's really beautiful. They have a Cafe that equally beautiful but a bit modern. At night when the lights are open the place has a different character.

Stayed in May 2024

Maybe add few sunbeds by the pool to make ot more nice! :)

Nice spacious room and very nice decoration! Fan & AC! Quiet location. Staff was friendly and there is a cafe serving drinks and some international food downstairs. Overall a nice stay, maybe a bit pricey for solo budget traveller (as the price is same for 2 adults in the room). But would absolutely recommend! Thanks for a lovely stay!

Stayed in March 2024

Might be slightly cleaner

Very nice staff and the hotel itself is truly charming Might need some refreshments though .. The food was good but surprisingly the same dish was different from one day to another In any case we recommend masala fries 🍟 Close to great massage places

Stayed in February 2024