Reviews of Welcomhotel by ITC Hotels, Tavleen, Chail This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Khasra No 132 & 133, Bhalawag, Janedghat, Mauja Jungle, Junga, Chail-Kufri Road, Shimla, 173217 Chail, India
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Reviewed: July 13, 2025 · Stayed in July 2025
Verified reviewReally Amazing property. It was great facility and relaxing property
Everything was good
Dear Ms. Shelja, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Ansul Sanwal
Reviewed: July 6, 2025 · Stayed in July 2025
Verified reviewThe view of the room, service, staff behaviour
The food was not that great considering the price..however the chef took extra effort to meet our expectations and served us some delicious fish on the last day.
Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. We have made a note of your feedback pertaining to the cost of Food and beverage offering and we shall certainly work towards it. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Ansul Sanwal
Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. We have made a note of your feedback pertaining to the cost of Food and beverage offering and w… Show more
Reviewed: June 22, 2025 · Stayed in June 2025
Verified reviewThe room was very nice and comfortable with a great view of the mountains. Large and well furnished with a large balcony/ terrace with ample space. The overall property was very tastefully designed and well maintained. The pool though small, was nice with temperature controlled water. The staff were welcoming and friendly. Overall, the property was luxurious, spacious, clean and well maintained.
Only concern was the food. For the price you pay, the quality can be much much better even in a remote mountainous location such as Chail. We went fully expecting that there will be no decent external food options in the vicinity. We had all meals at the hotel throughout our five-day stay and tried a variety of dishes on offer. However, while we were charged premium rates, the food quality as well as the portion sizes left a lot to be desired. Perhaps an area the management can focus on improving.
Reviewed: June 18, 2025 · Stayed in June 2025
Verified reviewlocation
greenery, height,
Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Ansul Sanwal
Reviewed: May 31, 2025 · Stayed in May 2025
Verified reviewA wonderful location nestled amidst spectacular mountains – truly a breathtaking setting. The property itself was excellent, and we even went on a short trek with one of the staff members, who was incredibly kind and shared many interesting facts along the way. Overall, we had a fantastic vacation!
Nothing specific it was lovely
Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Ansul Sanwal
Reviewed: May 29, 2025 · Stayed in May 2025
Verified reviewReviewed: May 21, 2025 · Stayed in May 2025
Verified reviewReviewed: May 9, 2025 · Stayed in May 2025
Verified reviewLocation and amenities
Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Ansul Sanwal
Reviewed: April 20, 2025 · Stayed in April 2025
Verified reviewAbsolutely at superb location with perfect hospitality. Entire staff was excellent. Food as usual superb.
Nothing to complain. Couldn't find any faults.
Dear Guest, Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels. Warm Regards, Ansul Sanwal
Reviewed: April 19, 2025 · Stayed in March 2025
Verified reviewReviewed: March 18, 2025 · Stayed in March 2025
Verified reviewReviewed: February 21, 2025 · Stayed in February 2025
Verified reviewReviewed: February 16, 2025 · Stayed in February 2025
Verified reviewEverything
None
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Ansul Sanwal
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in o… Show more
Reviewed: February 14, 2025 · Stayed in February 2025
Verified reviewReviewed: December 31, 2024 · Stayed in December 2024
Verified reviewThe infra
The food & all trainee staff
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. We have noted your feedback pertaining to breakfast and we shall certainly work on the same. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Ansul Sanwal
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in o… Show more
Reviewed: December 28, 2024 · Stayed in December 2024
Verified reviewReviewed: December 27, 2024 · Stayed in December 2024
Verified reviewLocation
Food and options of food in breakfast very low. Improve options like itc jodhpur, le meridien westin.
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. We have noted your feedback pertaining to breakfast and we shall certainly work on the same. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Ansul Sanwal
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in o… Show more
Reviewed: December 19, 2024 · Stayed in September 2024
Verified reviewBest location and the property is superb. Very silent and peaceful area.
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Ansul Sanwal
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in o… Show more
Reviewed: October 28, 2024 · Stayed in October 2024
Verified reviewThe view and the hospitality The cocktails
The food Very small play area Non functioning games in arcade The bathroom tile was broken I had updated the property about two birthday celebrations they called to ask if they should come and decorate the room totally blowing away the surprise for my daughter
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. We have noted your feedback pertaining to breakfast and we shall certainly work on the same. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Ansul Sanwal
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in o… Show more
Reviewed: October 20, 2024 · Stayed in October 2024
Verified reviewReviewed: October 13, 2024 · Stayed in October 2024
Verified reviewPoor housekeeping. Banquet hall was full of ill behaved people who were shouting & screaming always. Service was also weak. In room dining options very limited, no signature dishes.
More decency & professionalism as we were paying high prices. Dining hall discipline needed for better feel good factor.
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. We have noted your feedback pertaining to breakfast and we shall certainly work on the same. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Ansul Sanwal
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in o… Show more
Reviewed: September 23, 2024 · Stayed in September 2024
Verified reviewReviewed: September 15, 2024 · Stayed in September 2024
Verified reviewReviewed: August 29, 2024 · Stayed in August 2024
Verified reviewLocation was superb The view from the room was breathtaking
Breakfast buffet could be more elaborate with the kind of charges being paid Other than that food quality is good
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Ansul Sanwal
Dear Guest, Namaste! Thank you for sharing your valuable feedback, and for choosing Welcomhotel by ITC hotels Tavleen Chail! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in o… Show more