Reviews of Day Dream Strandgata 11
11 Strandgata, 600 Akureyri, Iceland
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Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewVery good, fín íbúð
Dear Sverrir, thank you for your fantastic review. We appreciate your feedback and are glad you were happy with our accommodation. We look forward to hosting you again! Kind regards, Katerina
Reviewed: June 18, 2025 · Stayed in June 2025
Verified reviewLocation is excellent. Price/value is good.
The balcony door didn’t lock. The staff told they were going to fix it but they never did. This is unacceptable when you have 2 toddlers actively trying to get out. The floors were really dirty. They had not been cleaned, only been quickly hoovered around the furniture.
Dear Svava, Thank you for taking the time to review your stay with us. Our sincere apologies for the issues with the door and the cleanliness. We have forwarded your remarks to our management as we want every guest to have an enjoyable stay with us. We are happy to know that you found the location to your liking, and we hope to welcome you back again in the future for a more enjoyable stay!
Dear Svava, Thank you for taking the time to review your stay with us. Our sincere apologies for the issues with the door and the cleanliness. We have forwarded your remarks to our management as we want every guest to have an enjoyable stay… Show more
Reviewed: June 7, 2025 · Stayed in May 2025
Verified reviewReviewed: May 19, 2025 · Stayed in May 2025
Verified reviewIt was in a good location, had plenty of toilet paper and paper towels, had lots of dishes and pot/pans for cooking. Tons out outlets, nice tv. Washer and dryer on the same floor. Balcony available. Easy parking in back. Microwave in kitchen.
No full-length mirror in unit. No closets or drawers for clothing or place to store luggage except coat hangers/shelf in entry. The drapes were insufficient in summer for blocking light for sleeping or watching tv! And the kitchen window had no blind at all, so the apartment heated up a lot during the day. It was uncomfortably hot at night. The shower was pretty gross—old and moldy. It didn’t drain when we arrived (although this was fixed in 24 hours). The laundry room was really dusty/dirty. The cleaning fee was shockingly high given the state of the apartment.
Dear Keri, Thank you for taking the time to share such detailed feedback. We're glad to hear you appreciated the convenient location, the well-equipped kitchen, ample outlets, and other amenities like the washer/dryer, TV, and parking. We’re truly sorry that other aspects of your stay didn’t meet expectations. Your comments are all taken seriously. We’ll be following up with our cleaning and maintenance teams to ensure higher standards going forward. We also appreciate your note about the cleaning fee—it’s important to us that this reflects the quality of the environment we provide. Clearly, there’s room for improvement, and we thank you for bringing these issues to our attention. We hope to have the opportunity to provide a better experience in the future. Best regards, Marie
Dear Keri, Thank you for taking the time to share such detailed feedback. We're glad to hear you appreciated the convenient location, the well-equipped kitchen, ample outlets, and other amenities like the washer/dryer, TV, and park… Show more
Reviewed: August 10, 2024 · Stayed in August 2024
Verified reviewSpacious, but poorly located
Too many to list. No email with checkin instructions came in as promised 2 days ahead of checkin and we had to disturb neighbors to ask how to find a lockbox and eventually called the owner. It was hard to locate entrance due to heavy construction equipment parked right in front of entrance. I have pictures if needed. Had plumbing issue in shower in the morning as water would flood and not drain out of shower and smelt of sewer along with water jetting at you when you turned shower on. Internet did not connect as provided by owner. Overall it was not an experience booking.com should promote. And there was strange peeled paint patch the size of a dinner plate by the head of one single bed.
Dear M, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, as this is certainly not the experience we strive to provide our guests. We regret the confusion caused by the missing check-in instructions. We understand how frustrating it must have been to arrive without the necessary information. We are reviewing our communication process to ensure that this does not happen again. We’re also sorry for the difficulty you faced with the entrance due to construction equipment. While the construction is temporary, we understand how it impacted your stay and are working to minimize disruption for our guests. Regarding the plumbing issue in the shower, we apologize for the inconvenience and unpleasant experience. We’ve addressed this with our maintenance team to ensure the problem is fixed immediately. The issue with the internet connectivity has also been brought to our attention, and we are working on improving the reliability of our Wi-Fi service. Thank you again for your feedback, and we hope that you might consider giving us another chance in the future. Best regards, Marie
Dear M, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, as this is certainly not the experience we strive to provide our guests. We regret the confusion caused by… Show more