Reviews of Exeter Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Tryggvagata 12, 101 Reykjavík, Iceland
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Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewThe Exeter Hotel is in an excellent location for getting to the harbour and a very short walk from downtown Reykjavik. Our room was very comfortable and spotlessly clean as were all communal areas. The staff were very polite and courteous and very helpful. Breakfast in Le Kock was very tasty and we also enjoyed dinner there.
The room was a little small on floor space but adequate.
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewGreat location, modern, clean, friendly, helpful staff.
Rooms need better lighting.
Reviewed: September 7, 2025 · Stayed in August 2025
Verified reviewReviewed: September 7, 2025 · Stayed in August 2025
Verified reviewlocation
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewLocation
No parking
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewClean, large rooms, very good location by the harbor. Had a bakery right downstairs that had super yummy bagels!
Our room had a window that had no curtains or shades. People could look in from outside!
Thank you for sharing your feedback! We’re so glad you enjoyed our spacious rooms, central harbor location, and the delicious bagels from the bakery downstairs. Regarding your comment about the window, all rooms do have curtains, but they are designed to blend in with the wall décor, which might make them less noticeable at first. We’ll be sure to keep your feedback in mind, as guest comfort and privacy are very important to us. We hope to welcome you back to Exeter Hotel for another stay in Reykjavik. Exeter Team
Thank you for sharing your feedback! We’re so glad you enjoyed our spacious rooms, central harbor location, and the delicious bagels from the bakery downstairs. Regarding your comment about the window, all rooms do have curtains, but they a… Show more
Reviewed: September 5, 2025 · Stayed in August 2025
Verified reviewPeople, specially Anamaria at reception with a superb job! Great location
No air conditioning
Thank you for your kind words! We’re delighted to hear that our team, and especially Anamaria at reception, made such a great impression. She wanted to add: “Foi um prazer!” While our rooms don’t have air conditioning, we’re always happy to provide a fan upon request to make your stay more comfortable. We hope to welcome you back to Exeter Hotel again soon! Exter Team
Thank you for your kind words! We’re delighted to hear that our team, and especially Anamaria at reception, made such a great impression. She wanted to add: “Foi um prazer!” While our rooms don’t have air conditioning, we’re always happy t… Show more
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewThe hotel is perfectly situated for easy access to the city centre and the harbour (which was important as I was boarding a cruise after my stay). Really ideal for people joining any of the great cruises that set sail from Reykjavik. The staff are extremely friendly and helpful - they also have a great sense of humour! I like it when staff let their personalities shine! The room was compact but very comfortable and had everything I could possibly need. And the real highlight was the sauna! That is a fabulous facility - modern, stylish, cool Nordic lo-fi beats playing while you relax and fresh water infused with fresh citrus fruits to rehydrate between sauna sessions.
The only thing I would have liked would have been to have the ability to open the window or have some aircon. It wasn't an overly warm night though, so it was fine!
Thank you so much for your wonderful review! We’re thrilled that our location was ideal for your cruise plans and that you enjoyed the comfort of your room, the friendliness of our team, and, of course, the sauna experience. It’s lovely to hear you appreciated those little touches that make it special. Regarding your note on ventilation, thank you for mentioning this. While our rooms don’t have air conditioning, we’re always happy to provide a fan on request to ensure extra comfort. We’re so glad you had a great stay, and we hope to welcome you back to Exeter Hotel again soon! Exeter Team
Thank you so much for your wonderful review! We’re thrilled that our location was ideal for your cruise plans and that you enjoyed the comfort of your room, the friendliness of our team, and, of course, the sauna experience. It’s lovely to … Show more
Reviewed: September 2, 2025 · Stayed in August 2025
Verified reviewThe Exeter hotel is in a great location, walking distance of everything we wanted to see in Reykjavik. On arrival, and throughout our stay, the front desk staff were really friendly and helpful (even helping me with my first use of one of Iceland's car parking Apps that was needed to pay for parking on the street behind the hotel. The rooms are very smart and comfortable. We didn't have dinner in the hotel but had breakfast from the in hotel bakery shop which was excellent and reasonably priced (by Iceland standards).
Staying in summer there is a problem (that is common in Iceland but more of a problem in the middle of a city) if you want to cool the room the only way to do this is to open the window which opened on to the busy street in front of the hotel which is quite noisy. Also, our room was directly above the bar which was also noisy
Dear Andrew, Thank you for your thoughtful review! It’s wonderful to hear that our team made a warm impression and that you enjoyed starting the day with fresh options from our bakery. We’re always grateful when guests share where we can improve, and your comments about comfort and atmosphere will be shared with our management team. The Exeter Team
Dear Andrew, Thank you for your thoughtful review! It’s wonderful to hear that our team made a warm impression and that you enjoyed starting the day with fresh options from our bakery. We’re always grateful when guests share where we can i… Show more
Reviewed: September 2, 2025 · Stayed in September 2025
Verified reviewLocation great
Lighting in lobby and rooms very low. Not good for reading or old eyes.
Dear Steele, Thank you for your feedback! We’re glad you enjoyed the location and appreciate you pointing out the lighting. Our design is purposefully kept atmospheric and cozy, though we fully understand it may feel too dim at times, especially for reading. We’ll make sure to share your comments with our team. The Exeter Team
Dear Steele, Thank you for your feedback! We’re glad you enjoyed the location and appreciate you pointing out the lighting. Our design is purposefully kept atmospheric and cozy, though we fully understand it may feel too dim at times, esp… Show more
Reviewed: September 2, 2025 · Stayed in August 2025
Verified reviewReviewed: September 2, 2025 · Stayed in July 2025
Verified reviewIt serve our purposes. We only stay there for sleeping as we had days with activities. They gave us two keys, the room is small which is standard. Very modern, loft industrial. The wifi worked perfectly. Many people commented on the air conditioner in Iceland hotels. Yes no air conditioner but this practice is usual in very cold places. We went in July. and we did not feel hot in the room.You can open one of the windows from the balcony. Our room overlooked other houses and a small ally but rarely heard noises. The “balcony” was a square cube glass-interesting concept. All main attractions are walkable from the hotel. Downstairs there is a bagel shop that always was full (Im not a breakfast person) and one of the burger restaurant Le Kock is there. Keep in mind that Iceland restaurants close early, around 9pm kitchens close. There are plenty of plugs for your devices although we carry a multi modal one for traveling. For parking, there were plenty of street parking 7min walk or so on the streets close to the hotel. The hotel is in a main street close to the harbor. Remember to pay (we pay through the machines in the street).
There was nothing. We were out early and come back late.
Thank you for sharing such a thoughtful review of your stay! We’re glad to hear the hotel served your needs well and that you enjoyed the central location, modern design, reliable Wi-Fi, and nearby food options. It’s also wonderful to know the room stayed comfortable for you during July. We truly appreciate your detailed feedback about parking, facilities, and the surrounding area. It will be very helpful for future travelers. We hope to welcome you back to Exeter Hotel for another visit to Reykjavik! Exeter Team
Thank you for sharing such a thoughtful review of your stay! We’re glad to hear the hotel served your needs well and that you enjoyed the central location, modern design, reliable Wi-Fi, and nearby food options. It’s also wonderful to know … Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewGreat location near old port. Nice “industrial” design. Amazing bagels in lobby. Nice staff.
Parking difficult close by, although they have on site parking in the garage (35 EUR night).
Thank you for your kind review! We’re glad you enjoyed our design, location, and bakery treats, and that our team made a good impression. Parking can indeed be a challenge in downtown Reykjavik, but we’re happy to offer on-site garage spaces and always strive to guide our guests to the most convenient and affordable options nearby. We hope to see you again soon! The Exeter Team
Thank you for your kind review! We’re glad you enjoyed our design, location, and bakery treats, and that our team made a good impression. Parking can indeed be a challenge in downtown Reykjavik, but we’re happy to offer on-site garage space… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewStaff was wonderful. Breakfast was outstanding! Location was great.
Thank you for sharing your feedback! We’re delighted you had such a positive experience, enjoyed our breakfast, and felt well cared for by our team. We hope to welcome you back again soon! The Exeter Team
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewThank you for your kind words! We’re delighted that you enjoyed your stay, found everything clean and comfortable, and felt well taken care of by our team. We’d be happy to welcome you back anytime! The Exeter Team
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in July 2025
Verified reviewThere was no oatmeal at breakfast. Location was excellent. The room was fine. It was clean and well maintained. The heated towel rack was excellent. The bakery was excellent and the service was very friendly
Would have preferred more vegetarian options at breakfast as well as oatmeal.
Thank you for sharing your review! We’re delighted you enjoyed your stay, especially the location, cleanliness, and our friendly service. We appreciate your suggestions regarding more vegetarian options and oatmeal at breakfast. We’ll gladly pass this along to our team for consideration. We hope to welcome you back for another excellent stay! The Exeter Team
Thank you for sharing your review! We’re delighted you enjoyed your stay, especially the location, cleanliness, and our friendly service. We appreciate your suggestions regarding more vegetarian options and oatmeal at breakfast. We’ll gladl… Show more
Reviewed: August 27, 2025 · Stayed in June 2025
Verified reviewLocation is fine: a little further away from the main things but close to some very good lobster soup. Gym was fine with a few pieces of equipment
Felt a little expensive for what I got vs other hotels I stayed at in other locations
Thank you for your feedback! We’re glad you enjoyed the gym facilities and the great nearby lobster soup spot. We understand your thoughts regarding value compared to other locations, and we’re always striving to offer a fair balance of comfort, service, and location here in Reykjavík. We hope to have the chance to welcome you again in the future! The Exeter Team
Thank you for your feedback! We’re glad you enjoyed the gym facilities and the great nearby lobster soup spot. We understand your thoughts regarding value compared to other locations, and we’re always striving to offer a fair balance of com… Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in July 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewThe location and eateries on site
Not a mobility challenged place to stay. The difficulty of gaining access to room with door system. Poor lighting. Most of all false advertising and photos + description of rooms. No ventilation in room in bathroom or room m itself.
Thank you for your feedback, Lena Grace. We are very sorry for the inconvenience caused by the door access issue during your stay. This was an unexpected technical problem that required external assistance, and we truly appreciate your patience while it was being resolved. We hope that, despite this incident, you felt well taken care of by our team. We also take note of your comments regarding lighting and ventilation. Our industrial design with concrete walls can make rooms appear darker, especially in Iceland’s weather, but your feedback is valuable and will be shared with our management team for future improvements. Thank you once again for staying with us. The Exeter Team
Thank you for your feedback, Lena Grace. We are very sorry for the inconvenience caused by the door access issue during your stay. This was an unexpected technical problem that required external assistance, and we truly appreciate your pati… Show more