The dinner was overpriced even for Iceland standards and not great. The bed was too soft for my liking but that comes down to personal preference.

The hotel is beautiful, the rooms are comfortable and stylish. The spa, sauna & lagoon is exceptional. Breakfast was outstanding and the service was overall good. Location was so close to glacier lagoon and black diamond beach.

Stayed in September 2025

It was pricey but worth it in my opinion

Plenty of space to relax and grab a drink if you arrive early before check-in

Stayed in September 2025

Very comfortable stay. Location is grear...close to Diamond beach. All amenities in room are good, especially liked the Towel warmer.

Stayed in August 2025

Nothing

My family and I had a truly unforgettable stay at Hotel Jökulsárlón Glacier Lagoon. The hotel’s location is simply perfect, surrounded by breathtaking Icelandic nature and close to the glacier lagoon. The cleanliness and comfort of the rooms were outstanding, making our stay very relaxing. But what made this experience most special was that I got to see the Aurora Borealis with my family right from the hotel—a long-cherished dream finally came true. It was magical and will remain one of the most treasured memories of our lives. I highly recommend this hotel to anyone visiting Iceland, not only for its comfort and hospitality but also for the unique chance to experience nature at its best.

Stayed in September 2025

Nothing

Everything!!! It was an amazing hotel. Location is great, breakfast is 100% recommended so many selection and very delicious. Room is cozy and big, very comfortable bed and clean. Hot tub is amazing with glacier view. We ate 2 nights in the hotel and food was delicious again. The staff was so helpful and friendly. I’ll definetely come back to stay here!

Stayed in September 2025

Nothing

Amazing location. Cool, understated luxury. Helpful staff.

Stayed in September 2025

Nothing

Loved the hotel, service/staff were wonderful. Being Australian the restaurant prices were extreme and food was ok for a 5 star hotel

Stayed in September 2025

This was our favourite hotel in Iceland. It is really beautiful, new and modern yet so cozy. The spa area is lovely - beautiful view from the sauna, two hot tubs, and a little lake to dip into. Really nice bar. Great staff. Rooms are great: modern and spotless.

Stayed in August 2025

Service in the restaurant was not great.

Beautiful top notch hotel. Absolutely beautiful decor and architecture. The food at dinner was excellent. Wonderful location for visiting the lagoon.

Stayed in September 2025

Small room with no room for luggage and very noisy from room above, including footsteps abd water pipes.

Lovely property in a wonderful location. Superb facilities and great food.

Stayed in September 2025

Extremely close to Jokulsarlon Lagoon, the glacier and Diamond Beach!! You have to take the RIB boat lagoon iceberg tour and go walk onto the glacier as a combination ticket it was the highlight of my trip! We loved Glacier Adventure company they were safe informative and they delivered above the experience we hoped for.

Stayed in August 2025

It would be great to have some kind of kids room or corner near dining area

Beautiful hotel, amazing views

Stayed in August 2025

Fabulous glacier view, amazing restaurant and lovely high ceilings.

Stayed in August 2025

Absolutely nothing.

Excellent location. Very nice rooms with modern Icelandic Scandic design. Common areas are beautiful and designed for guests to see the landscape. Sauna has a wonderful view. Luxury without pretentiousness. Restaurant was fantastic- great food and service in a nice setting. The staff want to be of service.

Stayed in August 2025

We had a triple room which was a bit smaller than expected, should have booked 2 separate rooms instead but if you like to be cozy it works!

The hot tub and little lake that you could take a dip in with a view of the glacier was amazing! Such a beautiful place to relax and take in the beauty of Iceland!

Stayed in August 2025

The view from the room, the fact that the restaurant was full when we tried to have dinner there.

The snack bar, the design of the room and the interior decoration of the hotel, the breakfast buffet

Stayed in August 2025

Expensive stay and very expensive meals paid extra.

The location was very good so close to the glacier. There was an amazing view from the room window.

Stayed in August 2025

Not close to a town. Stock up before you get there.

Beautiful view of the glacier. Nice amenities.

Stayed in August 2025

Shower is not so good, water will spill out

Beautiful View around the Hotel

Stayed in August 2025

There wasn’t anything to not like. It was all gorgeous.

Beautiful room, spa, restaurant, views, staff.

Stayed in August 2025

Nothing, really.

The simple, minimalistic, nordic design pondered by the stylish materials used are superb. The stuff was very nice and helpful. The amenities are almost perfect (maybe one or two more hot tubs would be useful).

Stayed in August 2025

A barista that makes real coffee, not just a machine. The machine was decent though. The kiosk could provide for options.

This hotel is superb - from food, to sauna to hot tub. Excellent. Rooms are big, wonderful view, very serene. Best hotel during our stay on Island. Breakfast buffet was excellent as well - everything you would expect for a five star hotel.

Stayed in August 2025

We could only stay 2 nights

Location was amazing. Glacier views were great. Food staff and facility all outstanding. One of best places we have ever been.

Stayed in August 2025

Nothing

Clean room, comfortable beds, interior everything was perfect!

Stayed in August 2025