Nothing

This apartment is right in the centre of the town so easy accessible for town and all day trips out into Iceland.

Stayed in February 2023

It was a bit confusing trying to find our room at first, the instructions mentioned a lift but the door we went through had no lift. Equally there was no mention of "ok studios" all the signage was for hotel vera which confused us. The room also looked completely different to the ones shown in the photographs, it was still a really nice room but the photos may need updating on the listing. Our front door also whistled when it was shut, which was very annoying when trying to sleep, so we had to leave the door slightly ajar.

The apartment was really central and had good facilities. The kitchen was helpful for us to save money on eating out, the shower was nice and the bed was really comfortable. Response times over message were also very fast.

Stayed in January 2023

The location was amazing very close to everything you might need. Also very clean and welcoming.

Stayed in January 2023

Couldn't arrange an early check in or put luggage anywhere. We had to wait to get rid of cases.

Perfect location! It was centre to everything: shops, bars, restaurants, travel limks nearby, tour pick ups nearby, sea front nearby. Luxury bed, modern room. comfortable, warm and cozy. Would love to stay again!

Stayed in December 2022

Broken lock on patio door. Door remained unlocked for all our stay. Told not to worry 'Reykjavik is safe'. Of course it is until it isnt.....

Clean, large and comfortable

Stayed in January 2023

there was confusion with the room number and we ended up knocking on a door which they said was ours but there were people in it and then on the last night there was a couple standing outside our room trying to get in as they had been given the wrong room for there stay

Stayed in December 2022

unable to check in early

the layout and amenities were excellent

Stayed in December 2022

I don’t think the water was clean. It smelled like onions or something and we were disgusted by it. Also very small kitchen supplies not practical for 3 persons

location was very good the room was nice and warm enough

Stayed in December 2022

No issues. Unfortunately the blind for the sky light would open. We raised this with management but it couldn’t be fixed during our stay.

Had a really nice sty here. Room (economy studio ground floor) was comfortable and spacious for two people. Central location to base yourself from and very close to bus stop #9.

Stayed in November 2022

Drains are smelly. Don't know if this is an Iceland thing or specific to these apartments. Suspect it's the latter.

Excellent location. Free parking at the church nearby. No keys -keycare access. Internet was fast enough. Warm. Good quality shower and comfortable bed.

Stayed in December 2022

No salt/sugar and other essential cooking ingredients.

Check-in and access procedures

Stayed in December 2022

I was given a room number and code for our room that was already occupied by guests and then being told I could not use my room between 11am and 3pm on one day during our stay with only a few hours notice, this was unacceptable and had they told me before I booked I would not have stayed there, we'd had a night excursion and got back at 3am, we had planned to relax in our rooms the next day but had to vacate it for 5 hours that we had paid for. I felt communication and planning was poor on their part. It was my second stay at this hotel but I wont stay again due to this, the apology from them was rubbish.

Location is perfect for Reykjavik stay

Stayed in November 2022

Difficult to find it at the first time (entry via restaurant to Vera Hotel) payment street parking , the nearest parking for free I found nearby swimming pool (5-7 min by walk) to small for 3-4 people

clean, modern apartment fully equipment kitchen good location - center supermarket Bonus is 2-3 min away

Stayed in October 2022

The wi-fi was really weak that we could not connect to the internet. Informed the staff but no improvement has been made though they sent a technician to check. We have to buy a SIM card in order to connect to the internet.

The studio was very clean and comfortable. The space is big enough for the 3 of us. The location was excellent, very convenient to access to the shopping, supermarket and restaurant.

Stayed in October 2022

We didn't receive confirmation that the hotel was not called Ok studios instead it's Vera hotel. The restaurant was not helpful as they came across a bit rude as we had asked where was ok studios was and they replied next door.

We loved how close it was to the restaurants and the centre and how accessible the location was.

Stayed in October 2022

We were with two children and pay for that kind of room, but the sofa for children was too small. So we had to sleep all in one bed.

Perfect location.

Stayed in August 2022

The wifi was a consistent issue. I was barely able to go to one web page without having a problem. If you stay here it may be worth it to pay for an internatioanl phone plan so you don't have to rely on the wifi. I did have trouble using booking.com to get in touch with the hotel to change check in and check out times, however they were very easy to get a hold of over the phone and very helpful if you give them a call.

The location was amazing, just steps from the lighthouse village. The room was clean and there was kitchenette so that you can cook some meals in the room. There is also a great resturant right below the hotel.

Stayed in October 2022

smell of drainage in room

location was brilliant

Stayed in October 2022

Cleanness

Location and fast response

Stayed in October 2022

wifi barely worked. our suite looked nothing like what we reserved

modern suite, great location. clean

Stayed in October 2022

The room pretty much suited my needs. Nothing negative to report.

Great location in the city! Very clean and comfortable. Plenty of shops and restaurants nearby. Close to the stop for tour bus and airport shuttle pick-up/drop-off. Grocery store just over a block away. Enjoyed the room very much!

Stayed in September 2022

No check-in instructions until we arrived; had to find out from restaurant how to get it. No change of towels.

Central location and kitchen.

Stayed in September 2022

The only table in the room is tiny, about 50 cm in dia and there's a plant on it. Bigger table and no plant would be better. Hangers would be nice, there are no hangers in the closet. Things that should be fixed in this unit are: 1-the front door inside handle comes off when you open the door 2-the door to the patio does not lock, the patio is shared with other units so anybody could come in, not good.

location is awesome of course. Manager is pretty responsive, I emailed a few times, sometimes in the evening and got a response pretty quickly. The bed is comfy. The room we had was on the side opposite to the street, so quiet.

Stayed in September 2022

I really liked the hotel, but part of why I booked as a solo traveler is that the "24 hour reception" selling feature made me think there was maybe a concierge or at least someone at the desk 24/7. In reality you let yourself in and there's no staff onsite. This ended up being fine, but definitely not what I expected from the description. Also, if you're not on the first floor, be prepared to lug your stuff up some stairs.

Really comfortable and spacious! Great location too, and easy to get into the building. The kitchenette was especially handy. Staff were responsive and quick by the booking.com chat.

Stayed in September 2022

It was a little hard to find the place on google maps.

Stayed in September 2022