Vatnsstígur 11, 101 Reykjavík, Iceland
#103 of 261 vacation rentals in Reykjavík
Guests' ChoiceBased on 504 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
8.2
Value for money
8.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Saurav
United States of AmericaPresence of staff in hotel would be better instead of texting or emailing for any issues.
Location was the best thing about the place. It was also quiet despite being near to all downtown attractions.
Stayed in March 2024
Reviewed: April 23, 2024
Maristela
BrazilAmazing room, very new, very clean, we loved the bathroom and the location could not be better.
Stayed in April 2024
Reviewed: April 23, 2024
Chandan
GermanyValue for the money
Stayed in April 2024
Reviewed: April 19, 2024
Dillon
IrelandNo bedside lockers
Clean, easy check in, tv pulls out and can be easily adjusted
Stayed in April 2024
Reviewed: April 16, 2024
Annete
SpainI was on the first floor and in the morning you could hear the sound of cars passing by.
The room was very nice, comfortable and I liked that it had a small kitchen. I loved that it was right there in downtown and that if you walked one minute you could see beautiful Mount Esja. Also, that you didn't need a key to enter, but a code, was great. I would definitely stay here again.
Stayed in April 2024
Reviewed: April 14, 2024
Craig
United States of AmericaNo parking…listing said parking available…didn’t realize that meant very limited street parking in a city I wasn’t familiar with. Guest info book gave good explanation on street parking though which was very helpful.
Loved the location, price, cleanliness, and ease of check in!
Stayed in April 2024
Reviewed: April 13, 2024
Deoman
SwitzerlandNone
Perfect location with restaurant and busstop 14 at the vicinity, spacious room - near and clean, very cosy bed.
Stayed in April 2024
Reviewed: April 12, 2024
Nataliia
GermanyThere were some things that were not upkept properly, e.g. kitchen sink in the first apartment was not fixed properly. Chairs have lost some screws that noone replaced. Isolation was poor but we were not cold due to good heating (we stayed there in April). All in all very comfortable stay.
We stayed twice with Swan House, in different apartments. Both were large and spacious, nice design and all that is needed was there. Very easy check in. Location is very nice and near P3 area in Reykjavik where parking is not very expensive.
Stayed in April 2024
Reviewed: April 10, 2024
Michele
United KingdomDidn’t have microwave or toaster
Size of room, location great, having cooker, fridge/freezer, kettle and coffee machine.
Stayed in April 2024
Reviewed: April 10, 2024
Ioannis
GreeceThe only time I ever met someone from the establishment was when I accidentally locked myself in the balcony of the room. I'm not used to everything being automated and it would have been nice to have at least met one of the people that run the place.
The location was perfect, in the heart of Reykjavik. The codes for the outside door and the room's door can easily be mixed up if someone doesn't take their time to read the instructions. Room was clean, hot and quiet. Bed was comfy and the linens smelled freshness.
Stayed in April 2024
Reviewed: April 9, 2024
Mikkel
Denmarkthe bathroom tap was loose and the power sockets in the apartment didn't work
The apartment was great and well located. Access was easy and practical.
Stayed in April 2024
Reviewed: April 6, 2024
Radha
United States of AmericaBit confusing with two entrances. The building is on a corner with entrances on two different streets.
A little confusing finding our room. There are two entrances on two different streets. We couldn’t see how to get to our room from the first entrance we tried. Walked around the building and were able to easily find our room and enter with our code. Everything was smooth after that. The shower was lovely after our long flight and day of exploring. Great wifi and good size tv.
Stayed in March 2024
Reviewed: April 6, 2024
Aikaterini
SwedenOur room was in the basement and we had to carry the luggages as there was no lift. The room was quite small for 4 persons.
Its very central located. The staff responded fast in our messages.
Stayed in April 2024
Reviewed: April 4, 2024
Kaiheng
United Kingdomlack of rubbish bin
very good!
Stayed in April 2024
Reviewed: April 4, 2024
Sarah
IrelandFantastic room, comfy bed and good kitchen facilities! Great location, walking distance to a bus stop, shops, cafes & tourist spots! Quick responses to questions via chat also.
Stayed in April 2024
Reviewed: April 3, 2024
Igor
PolandNo wardrobe for clothes and small room for 4 people
Location and price
Stayed in March 2024
Reviewed: April 2, 2024
Jessica
United KingdomThe location of this property was great to go to town and close to bus stop. Check in and out were quick and smart without face to face. I will stay here for the next trip as well.
Stayed in February 2024
Reviewed: March 31, 2024
Kanoko
United KingdomNot easy to find the room and how to open the entrance door.
Nice design and good location
Stayed in March 2024
Reviewed: March 31, 2024
Coral
United KingdomThe property was smart, clean and location was perfect close to downtown
Stayed in March 2024
Reviewed: March 31, 2024
Liza
United States of AmericaI was hoping that they have a microwave besides the hob.
This apartment is really close to the beach, bus stops and all the shopping area and restaurants. I like that this place is really clean.
Stayed in March 2024
Reviewed: March 30, 2024
Molly
GreeceShort advice to future guests :tourists in the street outside the building are noisy so you better keep your windows closed if you are used to sleeping in total silence. Double windows keep any sound out of the room
Excellent experience
Stayed in March 2024
Reviewed: March 26, 2024
Adams
United KingdomVery good location in town, good instructions and communications from the host. Good facilities in the room.
Stayed in March 2024
Reviewed: March 26, 2024
Andy
United KingdomNo Complaints
Very clean, great location the room was a good size with everything we needed and the check in process was so easy
Stayed in March 2024
Reviewed: March 25, 2024
Nataliia
Ukrainethe room was in the basement
excellent location - city center, 2 minutes to the ocean,independent arrival, the room is clean and has everything you need for your stay.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content