Lækjargata 12, 101 Reykjavík, Iceland
#9 of 78 hotels in Reykjavík
Guests' ChoiceBased on 539 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.3
Value for money
8.4
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 11, 2025
Susan
United StatesNear everything
Stayed in August 2025
Reviewed: September 11, 2025
James
United StatesAll good
Nice location, very clean
Stayed in September 2025
Reviewed: September 10, 2025
Susan
United StatesIt was a lot pricier than I usually book. I know you get what you pay for. And I got a lot. I'm just not usually in such high end place. This trip was booked on short notice and I kinda threw caustion to wind and booked this fabulous place. I found the electical switches in the room (which were very cool and modern) a little confusing. Could have used a tutorial on their operation.
It's a beautiful hotel in a great location right by the city hall pond. Room was big with a window that overlooked the pond. Floor in the bathroom was heated, which is always a treat. Breakfast was an amazing buffet. Probably eat too much because I wanted to try everything. And everyone was extremely helpful.
Stayed in September 2025
Reviewed: September 7, 2025
Denise
United StatesRooms very small
Nice breakfast buffet. Very accommodating.
Stayed in September 2025
Reviewed: September 6, 2025
Jon
United StatesN/A
Located in great area
Stayed in September 2025
Reviewed: September 6, 2025
Jennelle
United StatesEverything was great
Location and comfort
Stayed in September 2025
Reviewed: September 5, 2025
Michael
United StatesLast night, university music was heard at hotel, not a lot of sleep but not hotels fault.
Location, sauna, staff, room superb
Stayed in September 2025
Reviewed: September 5, 2025
Aiandra
Antigua & BarbudaI loved everything!!
Loved this hotel. Room was spacious and well cleaned daily. The breakfast was definitely a highlight. Just delicious. And the location of a simply perfect!!! And the staff were all lovely and helpful.
Stayed in August 2025
Reviewed: September 5, 2025
Michael
United StatesThe spa was closed when we returned at the end of a day of sight seeing. Could be open longer for tourists to enjoy after a day of sight seeing
The breakfast was above and beyond what we expected for a breakfast. Very many healthy choices. Very delicious as well.
Stayed in July 2025
Reviewed: September 3, 2025
Gisa
CanadaFor price we pay the room was a bit small and mattress was uncomfortable , I even ask for extra comforter to put on the top of the bed
I am very pleased with the hotel location , cleanliness, and the staff’s attentive . The breakfast at the hotel was very good.
Stayed in September 2025
Reviewed: September 3, 2025
Sominya
AustraliaQuite pricey
Great breakfast
Stayed in August 2025
Reviewed: September 2, 2025
Jennelle
United StatesNothing
Location was perfect
Stayed in August 2025
Reviewed: August 31, 2025
Jennifer
GermanyGym is small and no yoga mat or stretch space . Breakfast did not include espresso drinks
Great, modern and beautiful, fantastic breakfast, great location
Stayed in August 2025
Reviewed: August 31, 2025
Louise
United StatesExpensive
Staff helpfulness and kindness Clean and appealing Fabulous breakfast
Stayed in August 2025
Reviewed: August 29, 2025
Jason
United Arab EmiratesNothing.
Great location and exceptional staff. Room was very spacious.
Stayed in August 2025
Reviewed: August 28, 2025
Colleen
United StatesGreat location. Shout out to Marta at reception desk! I don’t believe I have ever been treated better by any hotel staff ever! Thank you Marta! Breakfast is really good. Room was spotless. Well done!
Stayed in August 2025
Reviewed: August 28, 2025
Mrkc1905
TurkeyOur room was an annex studio. It was large but not very functional. An additional trash bin would be useful for the kitchenette, blinds weren’t working easily/properly, etc. However, these were minor issues. If you have large bags, skip annex rooms; stay in the main building.
- Breakfast (atmosphere, quality, and variety of the foods) - On-site restaurant offers a limited but high-quality dinner menu - Friendly staff
Stayed in August 2025
Reviewed: August 25, 2025
Anouck
CanadaFantastic location in the city, walkable to most attractions. We had a family suite which was very spacious and comfortable. Hotel is beautiful!
Stayed in August 2025
Reviewed: August 25, 2025
Anne
United StatesWould have liked to have breakfast included. We had three rooms, but still would have had to pay for breakfast.
The Hotel Reykjavík Saga was a wonderful home base for our family of six in Reykjavik. The property is beautiful and conveniently located; the rooms were lovely and well appointed. The staff was cordial and went out of their way to help us with ground transportation to the airport. We thoroughly enjoyed our stay there.
Stayed in August 2025
Reviewed: August 25, 2025
Kristina
BulgariaNothing.
Elegant and cosy hotel. Kind and attending stuff. One of the best breakfast. Restaurant is also not to be missed. Steak with smashed potatoes and chef’s cheesecake interpretation -absolutely delicious.
Stayed in August 2025
Reviewed: August 25, 2025
Vincent
FranceVery nicely designed hotel, perfectly located in the city center. Beautiful and well appointed room with very comfortable bed and large well designed bathroom. Great staff as well.
Stayed in August 2025
Reviewed: August 25, 2025
Tracy
AustraliaNo kettle in the room
Location
Stayed in August 2025
Reviewed: August 23, 2025
Kathleen
United StatesThere’s no hotel parking or valet. If you’re only staying one night then exploring the ring consider getting a ride from the airport and renting your car in Reykjavík. Finding a parking space was a pain plus lugging suitcases.
It was clean and modern. The staff were nice!
Stayed in August 2025
Reviewed: August 23, 2025
Robert
United StatesLocation. Service. The reach st Breakfast buffet I’ve seen.
B st possible location for tourism. Between Bus Stop 2 and 3.
Stayed in August 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content