Reviews of 21 House of Stories Città Studi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Enrico Nöe 24, 20133 Milan, Italy

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Reviewed: September 11, 2025 · Stayed in September 2025
Verified reviewReviewed: September 10, 2025 · Stayed in September 2025
Verified reviewReviewed: September 10, 2025 · Stayed in July 2025
Verified reviewReviewed: September 10, 2025 · Stayed in September 2025
Verified reviewBreakfast is nice, I liked the coffee and a garden where you can have breakfast
Dear Mariia Thank you for your feedback. We are delighted that your stay was as enjoyable as you had hoped. We hope to see you again soon at the hotel. Kind Regards 21 House of Stories team
Reviewed: September 10, 2025 · Stayed in September 2025
Verified reviewEverything on the right place!
Dear Gaetano Thank you so much for your feedback. Kind Regards 21 House of Stories team
Reviewed: September 10, 2025 · Stayed in September 2025
Verified reviewThe style and decoration of the hotel
The room is small and you cannot open the Window Some days of my stay in there, I have to call for towels, shower gel, hand soap, they forget to put on it. They should cover the food in the breakfast, because all of the people were breathing over the food.
Dear Diana We are delighted to hear that you enjoyed the style of our hotel. We are sorry to hear that your stay did not live up to your expectations. We hope to see you again soon at our hotel. Kind Regards 21 House of Stories team
Reviewed: September 8, 2025 · Stayed in June 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewBreakfast was more than good had everything you could want. More importantly I accidentally left my safe open with my passport and £400 sterling my room was cleaned and nothing was touched. I have travelled all over the world and can say this would not be the case in about 80% of hotels. All together a realy good and very well run hotel
Leaving
Dear Jeff We are delighted that your stay lived up to your expectations. Every day, our entire staff works hard to ensure that you have the best and safest stay possible. We hope to see you again soon at the hotel. Kind Regards 21 House of Stories Team
Dear Jeff We are delighted that your stay lived up to your expectations. Every day, our entire staff works hard to ensure that you have the best and safest stay possible. We hope to see you again soon at the hotel. Kind Regards 21 House of … Show more
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewExcellent staff, clean and very nice communal atmosphere; ground floor restaurant lively and good value for money. There is also a nice garden where you can have breakfast or coffee.
Nothing. It was a 25 minute walk to Milan Centrale station and I found it easier to walk rather than using the metro so it may be a little bit away from the Duomo and other sites.
Dear Alastair, Thank you for your review. We are delighted to hear that you enjoyed so many aspects of your stay. Walking around our beautiful city of Milan is always a pleasure, but alternatively, the hotel is close to two metro lines, the M1 and M2. We hope to see you again soon Kind Regards 21 House of Stories Team
Dear Alastair, Thank you for your review. We are delighted to hear that you enjoyed so many aspects of your stay. Walking around our beautiful city of Milan is always a pleasure, but alternatively, the hotel is close to two metro lines, the… Show more
Reviewed: September 4, 2025 · Stayed in July 2025
Verified reviewThe open bar and dining area. It had a very welcoming vibe!
Nothing
Dear Victoria, Thank you for your review and your compliments. We are delighted to read that so many things lived up to your expectations and hope to see you again soon. Kind Regards 21 House of Stories Team
Reviewed: September 2, 2025 · Stayed in September 2025
Verified reviewReviewed: September 2, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in July 2025
Verified reviewMy stay at 21 House of Stories Città Studi was splendid! The hotel is located close to transport links and Milan city centre, but it is quiet and not noisy. The breakfast facilities are some of the best I've had, fresh bakery, delicious yogurt, very much worth booking your room with breakfast included. My single room was spacious and clean, the bathroom facilities and shower were also amazing (v good water pressure, which isn't always a given). For what I got, the price was reasonable, and I'm glad to have chosen this hotel for my stay. The staff were very helpful and answered my many questions, including an issue I had with the lights in the room. Oh yes, finally, get yourself a cold Ichnusa beer from the bar after a hot day of sightseeing. You'll thank yourself for it.
There wasn't really anything I didn't like!
Dear Fidor Thank you so much for this fantastic review! We are delighted that you enjoyed your stay at 21 House of Stories Città Studi. We are very happy that you found our location convenient and quiet, and that you enjoyed our breakfast so much. We take great pride in offering fresh, high-quality products, and knowing that you found it “among the best” is a great satisfaction for us. It's great to hear that you liked your single room, bathroom, and shower. Our goal is to ensure maximum comfort for all guests. We are also pleased that you found the price reasonable for the quality offered. Our team is always available to help, and we are happy that they were able to answer all your questions and resolve the issue with the lights. Kind Regards 21 House of Stories Team
Dear Fidor Thank you so much for this fantastic review! We are delighted that you enjoyed your stay at 21 House of Stories Città Studi. We are very happy that you found our location convenient and quiet, and that you enjoyed our breakfast … Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewVery friendly staff, very welcoming.
Dear Mariusz Thank you for your feedback. We hope to see you soon. Kind Regards 21 House of Stories Team
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewBeautiful apartments in a quiet area .Really loved the vibe and atmosphere of the hotel
Dear Eleni Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our beautiful apartments and found the area to be peaceful. We work hard to create a relaxing and enjoyable atmosphere for all our guests, and your feedback means a lot to us. We hope to welcome you back again soon! Kind Regards 21 House of Stories Team
Dear Eleni Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our beautiful apartments and found the area to be peaceful. We work hard to create a relaxing and enjoyable atmosphere for all our guests, a… Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewStaff were lovely and had fantastic links transport links!
N/A
Ciao Aimee, Thanks for the feedback! We're glad to read that you found the staff to be lovely and that you appreciated the location. We hope to welcome you back again. 21 House of Stories team
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewLocation and staff were excellent
Breakfast was the same for five days. Also the stay before.
Ciao Raid, Thank you for the feedback! We're so pleased to hear that you found our location and staff to be excellent. It's a huge compliment that you chose to stay with us twice in the same week, and we truly appreciate your loyalty. We're sorry to read that the breakfast selection felt repetitive during your visits. Our breakfast menu is designed to be varied, featuring fresh and seasonal products. Due to the time of year, some of our offerings remain consistent, but we always strive to provide a wide range of options to start your day off right. We look forward to welcoming you back again soon and hope you'll find even more to enjoy on your next stay. 21 House of Stories team
Ciao Raid, Thank you for the feedback! We're so pleased to hear that you found our location and staff to be excellent. It's a huge compliment that you chose to stay with us twice in the same week, and we truly appreciate your loya… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewVery clean, comfortable and well-located. Friendly staff and cozy atmosphere.
Nothing, everything was great.
Ciao Yevhen, Thank you for the wonderful review! We're so happy to read that you had a perfect stay. It's great to know that you found the hotel to be very clean, comfortable, and well-located, and that our friendly staff and cozy atmosphere made a positive impression. We're delighted that everything was great, and we would love to welcome you back again in the future! 21 House of Stories team
Ciao Yevhen, Thank you for the wonderful review! We're so happy to read that you had a perfect stay. It's great to know that you found the hotel to be very clean, comfortable, and well-located, and that our friendly staff and cozy… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewLocation and staff were excellent.
Ciao Raid, Thank you for your kind words! We're thrilled you enjoyed our location and found our staff to be excellent. We look forward to welcoming you back again soon. 21 House of Stories team