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Reviews of Abano Ritz Hotel Terme 5 stars

Via Monteortone 19, 35031 Abano Terme, Italy

#48 of 74 hotels in Abano Terme

Guests' Choice

Review score

Based on 573 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    7.3

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Showing 1 - 37

  • Reviewed: 18 May 2018

    5.4
    Worst 5 star hotel in the world
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was very poor, and a lot of products were constantly missing so you have to ask if they eventually will bring more. Sometimes there was a lack of plates and cutlery, and sometimes dirty cutlery was served. A couple asked for a chair for their baby at breakfast, after they brought a chair and it was settled and they placed a baby in the chair - the chair just fell with the baby! And when you ask for tea, cold water was served. The stuff seemed to be very unmotivated and slow. The rooms are very old and you can hear everything what is going on in another room, it is indeed that bad that I could hear my neighbor snoring during the night! And in the morning if your neighbor decides to open the safe (which is built into the wall) it feels/sounds like someone put a pod on your head and someone hit it with some metal thingy!

    Thermal spa and rabbits in the garden

    Stayed in May 2018

  • Reviewed: 30 January 2018

    9.6
    The more we go to the Ritz, the more we love it...
    • Leisure trip
    • Family with young children
    • Suite (2 Adults)
    • Stayed 3 nights

    We visit Abano couple of times a year. We'd rather change dates of travel just to make sure we have our place at the Ritz. Ritz is a home, not a hotel. Every detail of the place is covered with love and care. Even the farewell baci chocolates... Thank you, Abano Ritz Hotel :)

    Stayed in January 2018

  • Reviewed: 11 November 2017

    6.3
    If you want to experience Italian grandeur from the 70ties (including personnel), this is the place!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    The personnel at the reception and during breakfast was a little grumpy. They probably work there already for 40 years so if you consider it's part of the appearance, it's not so bad :-)

    Spacious rooms with good beds. The breakfast was good with enough choice, although a little standard ingredients. Time stood still here, to get power you hang your key on a hook (instead of a card in a slot) and in the elevator, they change the carpet every day with the day of the week :-)

    Stayed in October 2017

  • Reviewed: 22 October 2017

    10
    Feels like going home...
    • Leisure trip
    • Family with young children
    • Suite (2 Adults)
    • Stayed 1 night

    We didn't see the rabbits... Where are the rabbits??? :)

    Everything :) I love this place. So stylish, everything is done with care and attention. Only go there if you like places with heart and soul. The rooms are spacious, beds are comfortable, staff is nice, breakfast is wonderful, their cappuccino is my favorite. My son loves the pool (just as much as my husband and I) both indoor and outdoor. Can't wait to go back. Hopefully in January...

    Stayed in October 2017

  • Reviewed: 26 September 2017

    6.3
    Poor service in dining room.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Poor service in dining room. As an one example: we ordered sparkling water, waited for half an hour to get it. Instead of sparkling water waiter brought natural water. We again asked for sparkling and waited another 40 minutes for service. Plates not cleaned from the table until you finished your dinner. Messie and unpleasant.

    Stayed in September 2017

  • Reviewed: 15 September 2017

    8.3
    The photographs were much better than the actual facilities.
    • Leisure trip
    • Family with young children
    • Suite (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    It seems to have 5 stars rating quite a long time ago. When compared to other places, it does not seem to be 5 stars hotel.

    It was just a very ordinary hotel. The dinner course menu at the restaurant was fantastic.

    Stayed in September 2017

  • Reviewed: 25 June 2017

    9.2
    A place with a soul...
    • Leisure trip
    • Family with young children
    • Suite (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast, comfortable bed, spacious room, cute playground, rabbits in the garden. This place has a soul.Visited several times, can't wait to go back.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    6.3
    Really nice hotel...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The staff was not very friendly when we arrived. The manager interrupted the receptionist when she tried to find my reservation and while talking to me as if I weren't there. Also, when my husband later on tried to get some information, both of them went away as soon as they saw him coming. For the breakfast, you had to ask for coffee. I would prefer a coffee machine, so you can get your coffee. The staff seemed rushed by the amount of coffees they had to serve.

    The rooms were great. The entire hotel and the pools were fantastic.

    Stayed in May 2017

  • Reviewed: 9 April 2017

    3.3
    Not a Five Star! Disappointing.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is rated five stars and it has the facilities and service of 2 stars. It is not at all a pampering experience. It was a big disappointment for us and the first time that a hotel on Booking.com was misrepresented. The spa is not well maintained and they dont even have a drinking fountain. No soaps or shampoos.

    Only the bed.

    Stayed in April 2017

  • Reviewed: 10 October 2016

    7.1
    Nice stay although there are better spas in abano
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    They didnt charge the correct amount and called as the day after to ask if they could charge the rest.... On the other hand, the spa at Hotel Prehistorique is better.

    breakfast was really good.

    Stayed in October 2016

  • Reviewed: 8 May 2018

    10
    The place to stay in Abano.
    • Leisure trip
    • Family with young children
    • Suite (2 Adults)
    • Stayed 4 nights

    We like it all :)

    Always love to come back. Our home in Abano :)

    Stayed in April 2018

  • Reviewed: 17 January 2018

    7.5
    alright for short stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    would love to have slippers for therme spa

    I was very happy that I had the dinner serves even when the restaurant was closing

    Stayed in January 2018

  • Reviewed: 15 January 2018

    8.3
    Loved the outdoor pool, good value for money, kind staff and...
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The massage rooms were a little old and not relaxing enough

    Loved the outdoor pool, good value for money, kind staff and excellent food

    Stayed in January 2018

  • Reviewed: 26 December 2017

    10
    Ultimate relaxing experience
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Nice decor. Awesome pool area

    Stayed in December 2017

  • Reviewed: 12 December 2017

    10
    Great hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    Great hotel Great service !!!

    Stayed in December 2017

  • Reviewed: 29 October 2017

    7.1
    Felt as if we ended up in the wrong movie
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated

    Pool

    Stayed in October 2017

  • Reviewed: 1 September 2017

    5.0
    The pool is nice
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was very dated

    The pool is nice

    Stayed in August 2017

  • Reviewed: 20 July 2017

    9.6
    A Place to Relax
    • Leisure trip
    • Couple
    • Suite (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    A wonderful place to wind down, very calm. It also provide a very good base from which to see Padua and. Venice.

    Stayed in June 2017

  • Reviewed: 14 June 2017

    4.2
    Hotel which had to be ruined already 20 years ago
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    This "hotel" looks like a pension for 100 year old people. Everything needs reconstruction, or better rebuild

    Nearly nothing there

    Stayed in May 2017

  • Reviewed: 21 May 2017

    2.9
    Very poor
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2017

  • Reviewed: 9 April 2017

    7.5
    The staff & the classic / vintage room style
    • Leisure trip
    • Couple
    • Suite (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The AC was not that much great

    The staff & the classic / vintage room style

    Stayed in April 2017

  • Reviewed: 29 December 2016

    9.2
    Very pleasant and comfortable!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    We had to leave a day early because of illness. We were pleasantly surprised that the staff offered a full refund without having been asked by us.

    Stayed in December 2016

  • Reviewed: 13 December 2016

    9.6
    "why don't you go where fashion sits, puttin' on the Ritz..."
    • Leisure trip
    • Family with young children
    • Suite (2 Adults)
    • Stayed 3 nights

    Nice breakfast, comfortable beds, wonderful pools, great park with three freezing rabbits...

    Stayed in December 2016

  • Reviewed: 6 November 2016

    10
    Very nice place
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Stuff,food , service ,room

    Very nice place

    Stayed in November 2016

  • Reviewed: 15 October 2016

    8.3
    Furnitures a Little bit aged.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Furnitures a Little bit aged.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 March 2016

    5.8
    Evening entertainment, friendly reception.
    • Leisure trip
    • Family with older children

    Poor breakfast, rude Russian-speaking waitress, dated interior, SPA needs renovation. Massage is no good. Also, rather far away from the town centre.

    Evening entertainment, friendly reception.

  • Reviewed: 20 September 2015

    8.3
    Spacious rooms with very good facilities and very friendly...
    • Leisure trip
    • Couple

    The Wifi system was extremely poor and was not improved during our whole stay. It did not work at all in our room. The reception could only make it work with their own password. There was only warm water in the two swimming pools.

    Spacious rooms with very good facilities and very friendly staff. Convenient location.

  • Reviewed: 1 August 2015

    8.3
    Open-air swimming pool fed from hot spring, delightful...
    • Leisure trip
    • Couple

    Despite generally very high level of presentation some details looked a bit antiquated (e.g. air-con in bedrooms). Dinner was table d'hôte only and quite expensive (we dined out).

    Open-air swimming pool fed from hot spring, delightful grounds and garden, easy parking and access by car to nearby Padua and Euganean hills

  • Reviewed: 24 May 2016

    2.5
    Rooms need urgent renovation!
    • Leisure trip
    • Family with young children

    Rooms need urgent renovation!

  • Reviewed: 2 May 2016

    9.2
    All is well!
    • Leisure trip
    • Family with older children

    All is well!

  • Reviewed: 17 April 2016

    8.5
    spa,swimming pool
    • Leisure trip
    • Couple

    weak WiFi

    spa,swimming pool

  • Reviewed: 10 April 2016

    7.5
    Swining pools and all the other facilities
    • Leisure trip
    • Couple

    Not proper for young couple for sure, everything is old and smels strange. Go there only after your 60s

    Swining pools and all the other facilities

  • Reviewed: 19 March 2016

    8.3
    The open-air swimming pool
    • Leisure trip
    • Couple

    The wifi was not working properly in any part of the hotel.

    The open-air swimming pool

  • Reviewed: 20 December 2015

    10
    WIFI does not working inside room.
    • Leisure trip
    • Group

    WIFI does not working inside room. I had to change room

  • Reviewed: 17 December 2015

    8.8
    Good common atmosphere
    • Leisure trip
    • Couple

    Poor sound protection in the rooms

    Good common atmosphere

  • Reviewed: 16 December 2015

    8.8
    The location Close The town, The comfort And wellness Place ...
    • Leisure trip
    • Solo traveller

    The location Close The town, The comfort And wellness Place , Very nice Place for a relax time.

  • Reviewed: 6 October 2015

    4.6
    Staff
    • Business trip
    • Couple

    Staff

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 37

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