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Reviews of Agora' Palace Hotel 4 stars

Via Lamarmora 13/A, 13900 Biella, Italy

#9 of 27 hotels in Biella

Guests' Choice

Review score

Based on 270 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9

  • Value for money

    8.4

  • Free WiFi

    8.3

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Showing 1 - 30

  • Reviewed: 28 February 2018

    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    Nothing

    Excellent location, very friendly and helpful staff on reception desk with ideas for things to do nearby. Breakfast had a fantastic choice of hot and cold dishes and dinner menu was very impressive.

    Stayed in February 2018

  • Reviewed: 12 November 2017

    • Couple
    • Executive Double Room
    • Stayed 2 nights

    This is the third time we have stayed. The staff are very pleasant, and the food in the restaurant for breakfast, lunch or dinner, is very tasty and well presented. The hotel is well placed for wandering around the town, with several excellent restaurants and bars.

    Stayed in November 2017

  • Reviewed: 5 October 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    Lounge was part of reception area, not very congenial for meeting friends. Very much a business hotel rather than for tourists like us. Would have preferred not to have piped music in public areas.

    Very helpful & efficient staff. Good breakfast, but would have liked some muesli. Comfortable, well-equipped bedroom. Free (underground) parking.

    Stayed in October 2017

  • Reviewed: 26 April 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nothing. the hotel could just have been built in a nicer city

    a very nice hotel, garage was of easy access unfortunately the city of biella has very little to offer

    Stayed in April 2017

  • Reviewed: 7 August 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    This year’s dinner experience at the hotel restaurant was very bad: asked for fish, since it wasn’t well done, had to return it and after waiting for over than 15 minutes, it came back just the same. Didn’t it eat, wasn’t refund nor the chef came to speak with me. I expected more! In the past year always had good meals there. The hotel should change the taxi driver it works with. Waited more than 20 minutes for a taxi, we had to call him twice (after an initial forecast of 5/6-minute wait). One of my colleagues had just the same problem the previous week, so this is a recurrent problem.

    I have stayed at this hotel many times in the last 8 years and although it does not have a modern decoration, it is simple and comfortable, well located near the historical centre and staff is nice. Breakfast is diverse and tasty, there are some healthy alternatives.

    Stayed in August 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    At least one English speaking movie channel. Coffee satchels in rooms as not all guests drink tea also cups and saucers. Change breakfast menu more often, same food every day is boring.

    Service was good, staff were friendly and curtious.

    Stayed in July 2016

  • Reviewed: 10 May 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast

    Stayed in May 2018

  • Reviewed: 30 March 2018

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Nothing

    This is the third time we have stayed at the Agora Palace - It has meet our expectations every time - Once again staff extremely helpful

    Stayed in March 2018

  • Reviewed: 22 February 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Good staff .

    Stayed in February 2018

  • Reviewed: 9 February 2018

    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    old looking facility, strange location

    Stayed in January 2018

  • Reviewed: 9 February 2018

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location for walking around the town centre

    Stayed in January 2018

  • Reviewed: 26 November 2017

    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    A high quality property, well located.

    Stayed in November 2017

  • Reviewed: 10 October 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Decor was very out of style. Pizza in restaurant was not good at all.

    Centrally located

    Stayed in September 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were clean & bright, staff always very friendly & helpful. We stay at the Agora Palace at least once a year and are always pleased.

    Stayed in October 2017

  • Reviewed: 20 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in January 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in February 2017

  • Reviewed: 6 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious and well appointed rooms

    Stayed in February 2017

  • Reviewed: 28 November 2016

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    the rain! ;-)

    Great parking facilities in the basement with direct elevator right into the hotel. perfect on a rainy weekend!

    Stayed in November 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great selection at breakfast

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Family with older children
    • Standard Triple Room
    • Stayed 2 nights

    Centrally located & nice room had a large Bathroom for European hotel

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The room is confortable.The breakfast is very good.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 November 2015

    • Couple

    The large and comfortable room and the friendliness of the staff. There was a very good breakfast and lunchtime buffet, and the evening meal in the restaurant was also good.

  • Reviewed: 4 June 2015

    • Leisure trip
    • Couple

    The hotel is centrally located.It is new modern and clean.Very convenient parking.Breakfast was good.We had dinner at the hotel and it was delicious.The staff was polite and helpful

  • Reviewed: 11 May 2015

    • Leisure trip
    • Couple

    Expensive for what you get. We stayed in their partner hotel the night before--the Agustus-- and the breakfast was much better. Also the facilities were almost as good and it cost much less.

    Great location. Great coffee. Comfortable room. Helpful staff

  • Reviewed: 29 May 2016

    • Business trip
    • Solo traveller

    GOOD BREAKFAST

  • Reviewed: 25 May 2016

    • Leisure trip
    • Couple

    Nothing

    Very friendly and helpful staff - Breakfast included in price - very reasonable

  • Reviewed: 8 October 2015

    • Business trip
    • Group

    Nothing

    Good Hotel, nice location in Biella

  • Reviewed: 24 September 2015

    • Business trip
    • Solo traveller

    The hotel has a very good breakfast. Nice staff. Confortable and quiet hotel.

  • Reviewed: 9 July 2015

    • Business trip
    • Solo traveller

    The interior design The not complete free use of the wi-fi

    The kindness of the staff The silence of the room The dimension of the room

  • Reviewed: 9 February 2015

    • Leisure trip
    • Group

    The Wi fi is really poor, it happens but it was frustrating.

    Staff were just so pleasant everywhere within the hotel.

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 30

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